85% of winners at this year’s Aesthetics Awards are Pabau customers – more details here
When we see prices, we aren’t seeing the numbers alone. It’s an entire perception of whether the service or product is a
Happy clients are a med spa owner’s best marketing too. When someone loves their facial, filler, or laser skin treatment, they’ll probably
Gift cards — everyone loves getting them, but not everyone remembers to use them. That’s right, a surprising number of gift cards
Here’s a wild thought: What if your best employees are secretly scrolling job boards on their lunch breaks? 🤔 Employee retention is
Everyone knows the classic line, “Would you like to make it large?” That’s upselling in action. And when your barista nudges you to
A med spa without a Licensed Practical Nurse (LPN) is like getting a facial without having a proper skin care routine. Sure,
No need to fire up a Delorean and head Back to the Future, the future is here. Artificial intelligence (AI) is everywhere,
You’re standing before an exciting milestone in your career — launching your very own med spa! It’s your chance to build something truly
Long gone are the days when cosmetic surgeries were reserved for celebrities. Nowadays, aesthetic procedures — ranging from baby Botox to more
Discover how Pabau’s review management software streamlines Medspa operations, enhancing client satisfaction and boosting your business’s online reputation.
As more and more competitors enter the market, it’s even more important than ever to get client engagement, loyalty, and referral right,
The Beatles sang Thank You Girl back in 1964, Alanis Morrisette sang Thank U in 1998, and Ariana Grande sang Thank U, Next in 2018.
The customer journey in aesthetics today is nothing like the one in the past. Customer expectations are incredibly, incredibly high. These days,
Let’s remind ourselves once again what patient engagement is – it’s encouraging your patients to participate in their treatment decision-making process, based
There’s always a hot new spa trend to get excited about. Hot stone massages, Swedish massages, aromatherapy massages, trigger point massages –
As a healthcare or med spa provider, it’s likely that you pride yourself on providing excellent care and a first-class patient experience.
Why should you care about it? Ensuring your customers have a great experience at your med spa is one of the most
Research shows it and you’ve probably experienced it yourself in your spa business: it’s much easier to book existing clients than to
The Health Insurance Portability and Accountability Act, or HIPAA, sets the standard for safeguarding for patient data safety and security in the
Many people are drawn to aesthetics as a career choice. Whether you come from a medical background seeking a better work-life balance
If you’re in the healthcare industry, this won’t be the first time you’ve heard about HIPAA. It’s a mandatory US legislation for
Is the client data in your aesthetic clinic safe? Collecting personal data safely, making sure you have the right consent in place,
Let’s be real: med spa compliance regulations can be overwhelming. They’re confusing, get updated regularly, differ from state to state… keeping up
Patients have a huge responsibility for determining the success of their treatment outcomes. While physicians may assess, diagnose, and prescribe the treatment,
If no one followed instructions, cars would be driving the wrong way on roads, red traffic lights would be ignored, and people
Checklists have a funny way of making overwhelming tasks a little bit less overwhelming. Just like when you go to the store.
Put yourself in your patient’s shoes and ask yourself — what kind of care would you want to receive? Let me guess
As a spa owner or manager, you strive to provide your clients with a memorable experience. Did you know that something as
For any bustling spa, staying ahead of competitors means not just meeting, but beating client expectations. While automated reminders and savvy marketing
What’s one thing that healthcare clinics, medi-aesthetic clinics, med spas, and salons have in common? They all schedule appointments. But although it
You’ve probably heard of the term “burnout.” It’s not everyday stress hiding behind a buzzword. Think of it like an epidemic leaving
Pabau’s injection plotting feature is a specialized tool for accurately recording and tracking injectable treatments, which is particularly useful to med spas
Speech recognition technology in healthcare is on the rise, and medical dictation tools are leading the pack. Speech recognition, like dictation, is
Real-time communication between different systems is essential in any busy medical practice. Consider payments, for instance. If your practice uses management software
You can pay for home renovations in installments. You can pay for an ASOS clothing order in installments. So why can’t you
“Want to find out more? Simply head to the link in the bio.” How many times have you scheduled a post on
Med spa packages are a really smart business move. For one, they have a strong commercial value. If a client books a
Let’s admit it – healthcare marketing can be a bit of a rollercoaster🎢 This is often because practitioners are juggling marketing along
These days, it seems like everyone and their dog has a business page on social media. But let’s be real: just having
The competition for boosting spa clientele is fierce💥 This has made spas think of many creative ways to promote their business. One of
As a med spa owner, one thing you’ll know is that lead generation is crucial for growing your medical spa business –
Dermal fillers are one of the most popular aesthetic treatments around. One thing that will never die in the beauty industry is
Ever thought of your med spa as a subscription service, like Netflix, only for revitalizing skin and spa treatments? It might sound
Standing out in a market with approximately 20,000 spa businesses requires more than providing great services and treatments. Right? As competition increases,
Let’s face it, getting a little extra revenue never hurts, right? Like most spa owners, you’re probably constantly on the lookout for
Skincare recommendations are everywhere on social media. LED therapy. Double cleansing. You name it, it’s probably gone viral on TikTok. It’s no
They say your med spa is only as good as the team behind it. And it’s true. While clients may initially come
Estheticians are the heart and soul of your med spa — and the face of your business — so hiring the right candidate
Aging gracefully has never been easier than in 2025. Part of that is due to the numerous advancements in minimally-invasive cosmetic treatments,
When it comes to running a successful salon or spa, one of the most important decisions you’ll make is how to structure
IV therapy is a major healthcare trend right now. From hydration boosts to hangover drips, IV therapy is a favorite among celebrities,
Nothing speaks louder about the effectiveness of your treatments than real, visible results. A side-by-side comparison tells the story better than words ever
The med spa industry is booming in California – and with good reason. More and more people are seeking minimally-invasive treatments that help
Handling tipping at med spas…😳 Yeah, we know the struggle. Of course, you want to project an image of professionalism for your
If you had to wait on hold forever just to book an appointment over the phone, wouldn’t you look for alternatives?
Nowadays, running a successful healthcare practice depends on various growth factors, one of which is how they pay. Patients don’t want to
For practices, spas, hair salons, and clinics, online bookings are the new norm. However, in the highly competitive medi-aesthetics industry, not putting
Every client who walks through your clinic’s doors is more than just an appointment; they are an opportunity to supercharge your revenue.
You wouldn’t buy a pair of jeans without trying them on and making sure that they fit, right?
The same logic applies to consultations. They play a vital role in the client journey because this is where you get to figure out if you, the practitioner, and the client are a good match for each other.
Hot take: not being in control of your inventory can impact your whole healthcare business, regardless of its size. There’s a need
Want the scoop on Online Bookings in Pabau 2? The all-new version of our Online Booking platform is set to drop and
The Facial Aesthetics Conference run by Dr Harry Singh and Botulinum Toxin Club (BTC) is taking place this year at the DoubleTree
The whole world is being impacted in different digitised ways. Everything is now becoming digital, touchable and reliant upon software. Safety and
Scheduling appointments manually can be an error-prone task, especially for busy clinics and spas that offer a wide range of services. Double
Can you blame someone for having an unexpected skin outbreak in the middle of the night and wanting to schedule an appointment
In the dynamic realm of salon management, one thing stands true — modern problems require modern solutions. For salon owners, complex daily
A career shift into the aesthetics industry is an enormous change, especially if you’ve spent the majority of your career so far
Making appointment scheduling look seamless can be a lot harder than it looks. And this can get even more complex when you
Choosing the right software for your spa can be daunting. However, spa operators and owners shouldn’t shy away from technology solutions out
Practice management software exists in all shapes and sizes. But not every option out there will meet your business needs. While every
Managing bookings can be a time-consuming task, and a tricky one, especially for clinics, medical spas, and beauty salons. If you’re currently
Hollywood has a lot to answer for! Growing up, I was giddy with anticipation for the fantastical gadgets and technology promised by
Time management is a crucial aspect of running a successful private practice. But with countless tasks and responsibilities demanding your attention as
Pabau’s injection plotting feature is a specialized tool for accurately recording and tracking injectable treatments, which is particularly useful to med spas
If you had to wait on hold forever just to book an appointment over the phone, wouldn’t you look for alternatives?
For practices, spas, hair salons, and clinics, online bookings are the new norm. However, in the highly competitive medi-aesthetics industry, not putting
Hot take: not being in control of your inventory can impact your whole healthcare business, regardless of its size. There’s a need
Not sure where to start when it comes to marketing your med spa or clinic? Our helpful starter pack is jam-packed with helpful tips and strategies for success.
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