A better Key Account experience starts today
We’ve restructured how we work with Key Account clinics so we can spend more time on what actually moves the needle for your business: strategy, growth, and performance.

What’s changing?
We’re moving to a new tiered system where the plan that you’re on will define the level of support you receive. The two new Key Account plans are:
Standard
Strategic guidance only
Ultimate
Concierge guidance + managed services
We’ll proactively audit your account and guide you on how to get more out of Pabau.
We’ll analyse key metrics and data points to make strategic recommendations.
We’ll suggest custom reports and help set them up for you.
Tell us what kind of data you’d like to capture and we’ll create a custom report for you.
We’ll jump on a call to shape and build your automation together. You bring the goal, we guide the execution.
Tell us your audience and your goal and we’ll create your automation. You’ll simply need to review and switch the automation on.
Either send us a PDF/Word document and we’ll build it for you, or we can build it together on a call.
Simply tell us what kind of form you need and what specific fields you need to have included.
We’ll jump on a call to shape and build your campaign together. You bring the goal, we guide the execution.
We build the template and targeting conditions based on your direction, then review and send it together.
- Staff shifts
- Services
- Retail products
- Business details
- General data entry
We’ll point you to where you can make these changes in Pabau and share a Knowledgebase guide or recording.
Simply send us the details and we’ll update this for you as promptly as possible.
We can’t do any data exports for you in this tier.
Our data export team will take care of this.
Why the change?
Our new structure means your AM can focus on being a true strategic partner — reviewing your account health, identifying opportunities, and helping you get more from Pabau.
If you need hands-on admin support, that’s exactly what Ultimate is built for.
