ALL-IN-ONE SOFTWARE FOR SKIN CLINICS

Revitalize your skin clinic with powerful software

Pabau’s complete practice management system makes running your clinic easier, improving patient care every step of the way. Our integrated software supports the entire patient journey, so you can focus on providing great skincare services and building strong patient relationships.

Skin clinics use Pabau to:

Securely manage detailed patient records from any location

Turn new clients into loyal patients through successful marketing campaigns

Accept bookings around the clock, ensuring they are accessible to patients at any time

Automate daily tasks, reduce admin work, and expand their business

Drive revenue growth by selling packages and gift vouchers

Electronic health records

Manage digital records, simplify patient intake with automated forms, organize treatment notes efficiently, and diagnose accurately. Our EHR suite helps you focus on providing excellent patient care.

Digital client records

Securely access patient information

Store all your patient information in one centralized location: the client card. From medical history and treatment notes to lab results and patient communications, everything you and your team need is just a click away.

Streamline your appointments with pre-filled forms

Automatically send intake forms to patients before appointments using our industry-specific templates. When patients fill out these forms, their details are instantly added to their client card without any manual input required.

Simplify your documentation process

Speed up your documentation process with our intuitive treatment note templates. Designed for consistency and packed with prepopulated patient and appointment details, they’re super easy to complete, sign, and store.

Avoid repetitive typing with one click

Use our macros feature to quickly insert common phrases and streamline your record-keeping. It’s about doing more with less effort, so you can give your patients the attention they deserve.

Use standardized coding for accurate records

Pabau simplifies diagnosis using SNOMED and ICD codes, automatically recording patient diagnoses whether you input the codes or they’re extracted from medical forms.


Managing allergies in patient records is easy, ensuring patient profiles are complete.


Additionally, Pabau’s AI capabilities provide alerts during tasks such as writing letters or prescribing medication, ensuring optimal patient care.

Online bookings

Make booking appointments at your skin clinic easy for patients with our user-friendly online system. No more back-and-forth—just a fully booked calendar, hassle-free.

Accept bookings 24/7

Connect our online booking portal with your website or social media profiles, allowing patients to book appointments anytime, anywhere. It simplifies the booking process, enhancing patient satisfaction and reducing admin workload.

Reduce no-shows with automated reminders

Automatically send out SMS and email reminders to make sure your patients turn up on time and ready, greatly cutting down on missed appointments.

Tailor your booking system to suit your needs

Make your booking system truly yours by adding your clinic’s branding, choosing which services patients can book online, and collecting the specific information you need.

This way, your patients get a smooth and customized experience every time they book.

Lock in your appointments with flexible deposits

Secure appointments with customizable deposits to minimize last-minute cancellations, tailored to fit your clinic’s policies and scheduling needs.

Safeguard your schedule with cancellation policies

Set clear cancellation policies and implement no-show protection for your bookings. This ensures you receive compensation even if a patient misses their appointment, helping you maintain a steady income flow.

Marketing

Take advantage of having all your patient data in one place with our powerful built-in marketing tools. Email prospects, promote new offers, text existing patients, and stay top-of-mind—all with just a click. Pabau’s powerful features help you run targeted campaigns and collect feedback to improve your services.

Target specific patient groups and tailor your marketing

Patients who undergo acne treatments may have different needs compared to those seeking anti-aging facials.

Segment your patient database based on their treatment history and demographic information.

This allows you to create targeted marketing campaigns, personalized offers, and tailored communications that cater to each patient’s specific skincare concerns and goals.

Use email and SMS campaigns to connect with patients

You can use Pabau’s broadcasting feature to send tailored email and SMS marketing campaigns to your entire patient base or specific groups.

Whether reconnecting with infrequent visitors, targeting regulars of specific services, or boosting underperforming services, customize your campaigns to fit your goals. Plus, enjoy flexible email design options enhanced with AI capabilities.

Boost patient engagement with automations

Automate patient care, financial, and engagement communications effortlessly with our automation feature. Schedule follow-up treatment reminders to encourage repeat visits and optimize your clinic’s scheduling. Additionally, explore automation options for efficient debt collection.

Build social proof with Pabau review

Regular patient feedback is key to improving your services! Pabau sends automated surveys to patients, letting you customize questions that fit your needs.

Our review dashboard helps you easily manage and respond to feedback from different sources, maintaining a great reputation and attracting new patients.

Share reviews on Facebook and highlight top feedback on your website with a review widget. Encourage patients to leave Google reviews for better online visibility.

Attract and retain patients by offering gift vouchers

Design bespoke gift vouchers to encourage repeat visits and attract new patients. By enabling customization and online purchasing, you offer a unique experience and make skincare easily shareable among friends and family.

Boost patient loyalty and increase revenue

Loyalty campaigns promote repeat business and enhance profits by rewarding specific actions with loyalty points. Customers can redeem these points to reduce appointment costs, enhancing their overall satisfaction.

Packages

Discover the amazing advantages of service packages! With Pabau, you can group multiple sessions of the same service together, giving your patients a great deal they’ll love. This keeps them coming back and boosts your sales, while also building strong patient loyalty over time.

Encourage regular visits with service packages

Offer packages with multiple sessions of the same service at reduced rates. This appealing offer not only encourages patient return visits but also boosts your business revenue.

Increase sales with online package deals

Allow patients to purchase packages online via your booking portal to increase sales and ensure repeat visits. Additionally, they can conveniently manage their package sessions directly from the client portal.

Show patients their potential savings

The package upsell feature notifies your online booking patients if their selected service is part of a package, highlighting potential savings compared to single-session purchases.

Integrate your package widget into your website

By embedding your package widget on your website, you gain a powerful tool to boost sales and keep patients informed about available packages.

This widget allows patients to purchase packages directly from your site, streamlining the purchasing process.

Enhance patient experience with bundles

You can also provide bundles that combine various packages, each offering multiple sessions of the same service.

Bundles allow patients to enjoy sessions across two or more services, offering a comprehensive and versatile experience.

Pre-care & post-care

Ensure your patients are well-informed about what to do before and after their treatments. Enhance their experience with helpful video post-care, taking your patient service to the next level.

Help your patients prepare for their appointment

Pabau automatically recognizes the appointment type and sends appropriate pre-care information to your patients.

Additionally, you can include links to relevant intake forms for patients to complete at home, making the pre-treatment process more convenient and reassuring.

Engage patients with post-care video content

Pabau lets you send personalized post-care videos to patients. Just record a video and share the YouTube link in your post-care emails.

It’s a personal touch that gives clear instructions, making patients feel supported and informed after their treatment.

Create clear and engaging instructions

You can create personalized pre-care and post-care instructions using rich text features. This includes different heading styles, fonts, images, and merge tags to make them clear, visually attractive, and easy to follow.

Facial mapping & photography

Pabau offers built-in tools for documenting treatment notes and capturing high-quality photos of patients’ skin conditions. It’s ideal for showcasing treatment progress and establishing trust with patients using before-and-after photos.

Easily mark treatment areas

Efficiently document treated areas by marking them on photos or diagrams of patients’ skin. This visual method ensures precise documentation of treatment details without extensive written notes.

Create before-and-after images with just a few clicks

Patients enjoy seeing impressive transformations! Use our intuitive drag-and-drop interface to create professional before-and-after photos or document treatments with side-by-side images.

Our image comparison tool offers multiple options to effectively highlight your treatment outcomes.

Visualize your patient's progress over time

Showcase skin transformations from the first visit to the latest with a progress gallery you can create effortlessly using drag-and-drop.

Zoom in to see every detail

Say goodbye to blurry photos that miss the finer treatment details. Pabau allows you to capture high-resolution images that can be zoomed in and out for absolute clarity.

Showcase and share your images

Share clear, high-resolution photos with your patients to celebrate their results. With a single click, you can also demonstrate your expertise by easily sharing before-and-after images on social media.

Other features loved by
skin clinics

Lead management

Our lead management tool is your complete solution for guiding potential patients from their initial inquiry all the way to becoming satisfied and loyal patients.

Payment processing

Simplify payment handling with our Payment Processing tools. Whether you're accepting online payments, using Pabau Pay card terminals, or sending QR codes for patients to pay invoices, we've got all your needs covered.