ALL-IN-ONE SOFTWARE FOR MEDSPAS
Pabau’s all-in-one practice management system helps you deliver outstanding service, make clients feel special, and ensure a smooth client journey. Simplify your tasks and unlock your business’s full potential with Pabau.
Go digital with your client records—store all the details you need digitally, from intake forms and treatment notes to financials.
Add our online booking feature to your website so visitors can easily schedule services without the hassle of going back and forth.
Give your clients an online space where they can access all their booking details, including intake forms, invoices, packages, and more.
Attract and engage clients with our diverse marketing toolkit, featuring loyalty programs, gift vouchers, feedback surveys, and email and SMS newsletters.
Send pre-care and post-care instructions to your clients automatically to enhance treatment outcomes and deliver exceptional service.
Streamline treatment notes by mapping injectables directly onto face charts, while also capturing, saving, and sharing before-and-after photos to highlight treatment results visually.
Are you tired of dealing with paper forms, scanning documents, and losing files? Our easy-to-use system securely stores all your client data in one place, accessible from any device.
Every interaction with your clients is recorded in the client card.
With a single click, access all the necessary information, including personal details, photos, medical records, communication history, finances, and more.
Save time on admin tasks by linking forms directly to services. This way, clients can fill out their forms before the appointment.
Even better, the completed information is automatically saved in the client’s record, which means no more scanning or manual data entry.
Creating all the medical forms you need can take a lot of time.
That’s why we offer hundreds of ready-made templates for you to choose from.
If you already have forms in another system, we’ll import them all for you in one go.
The simple drag-and-drop interface of our medical form builder allows you to select from various elements like fields, text, and images, allowing you to create the precise forms your medspa requires.
With our online booking system, clients can schedule appointments from their phones or computers anytime, cutting out the back-and-forth. Focus on running your business smoothly, knowing appointments are just a click away for clients.
Give your busy clients more flexibility by integrating our online booking portal into your website or social media platforms. This allows clients to schedule appointments anytime, streamlining the process and making booking quick and simple.
Once an appointment is booked, Pabau takes care of the rest by automatically sending email and SMS confirmations to keep your clients informed.
They’ll also receive reminders via email and SMS before their appointment, minimizing the risk of no-shows.
Customize your online booking portal to match your brand by selecting preferred colors, choosing which services are available online, and deciding on the client information you want to collect—all with just a few clicks.
Avoid last-minute cancellations by requesting deposits when clients book their appointments.
With Pabau, you decide the deposit amount—20% for specific services or full payment for others—giving you flexibility and control over your appointment scheduling and revenue management.
Pabau provides tailored cancellation and no-show policies to meet your unique needs.
These policies ensure that if clients miss appointments, you will still safeguard your revenue against no-shows and last-minute cancellations.
Provide your clients with a dedicated online area to book appointments, access documents, and make purchases at their convenience. You have full control over what they can view and manage.
Enhance your clients’ experience with our client portal. They can easily view and adjust their appointments online, and pay securely, encouraging them to return to your business.
Allow clients to easily purchase and oversee their treatment packages, boosting revenue for your medspa.
They can access all the details—such as session counts and expiration dates—directly through the client portal.
Enable billing details so clients can view invoices and payment status, and pay outstanding bills directly through the portal for quick and efficient transactions.
Additionally, clients can update their insurance information to ensure records are up to date.
In the client portal, clients can securely view and manage their documents and photos online.
They can conveniently complete and sign medical forms digitally within the portal, saving time on in-person appointments.
Pabau includes a variety of built-in marketing tools to connect and engage with your clients. Features like loyalty programs, gift vouchers, and email and SMS marketing make staying in touch easy, while the reviews feature allows you to collect valuable client feedback to improve your services.
Our email and SMS marketing tools allow you to reach your entire client base or specific target groups.
Whether you’re reconnecting with inactive clients, engaging frequent service users, or boosting interest in less popular treatments, customize your campaigns to suit your needs. Benefit from a wide range of email design options enhanced by built-in AI capabilities.
The automation feature lets you set up automatic client care messages. You can send reminders for follow-up treatments to encourage repeat visits, automate debt collection, and more.
Customize these messages to fit your needs, making sure your clients get timely and relevant information.
Getting feedback from your clients is essential for growth! With Pabau, we make it easy with automated feedback surveys tailored to your business.
Manage and respond to reviews through our review dashboard and showcase your best reviews on your website using our review widget.
Keep clients coming back and attract new ones with online gift vouchers. Offering gift vouchers not only provides a special experience but also makes it easy for clients to share the joy with friends and family, helping you expand your customer base.
Loyalty campaigns are your secret to getting customers to come back and spend more.
Offering loyalty points for certain actions encourages customers to return and choose your business again.
When they have enough points, they can use them to save money on their next appointment, leaving them happy and eager to return.
Ensure compliance and keep your clients informed at every stage of their treatment journey. Enhance their experience by providing helpful video content and consistent post-care support
Pabau identifies the appointment type and sends relevant pre-care information, giving you peace of mind.
You can also attach medical and consent forms for clients to fill out at home.
Pabau stands out by allowing you to send post-care videos to your clients. You can use our ready-made templates, create a pre-recorded gallery, or go the extra mile and record a personalized video.
With rich text capabilities, you can use various heading levels, font styles, images, and merge tags to make personalized pre-care and post-care instructions that are easy to follow and visually appealing.
Each treatment requires specific communication before, during, and after visits to ensure clients have a great experience and achieve the best results possible.
With Pabau, you can customize the messages sent to clients at each step of their treatment plan, providing personalized care.
Pabau has all the charting tools you need for facial mapping and great photography features to create and share amazing before-and-after photos. This makes it easy to show off your work and build client trust.
Achieve precise treatment records by marking injection points directly on a client’s face photo or diagram.
This visual method offers clear documentation of treatment history, minimizing the need for extensive written notes.
Select the product used, units administered, and treated facial area. Pabau automatically creates a comprehensive medical summary, detailing the units used.
Monitoring the vials you use is simple. By linking the facial mapping feature to your injectables stock, you’ll always be informed about when to reorder.
Clients love seeing amazing changes! Use our simple drag-and-drop interface to create polished pre and post-treatment photos or document treatments with side-by-side images.
Our image comparison feature provides various ways to effectively showcase your treatments.
With the comparison slider smoothly transitioning between before and after images, your expertise shines visually.
Highlight transformations over time, from the initial visit to the latest, with a sleek progress gallery that you can easily create by dragging and dropping images.
No more blurry photos that miss the fine details of your treatments. Pabau lets you capture high-resolution images that can be zoomed in and out for crystal-clear clarity.
Share high-resolution photos with your clients to celebrate their results. With just a click, you can also highlight your expertise by sharing before-and-after images on social media.
Offering packages guarantees repeat business, boosts sales, and builds strong customer loyalty. Pabau lets you bundle sessions for great deals and upsell packages during online bookings.
Our lead management feature provides everything you need to nurture leads from their first inquiry to becoming satisfied clients.
Generate detailed reports, track your KPIs, and unlock customized insights—all the data you need to make smarter, data-driven decisions.
Pabau’s stock management tools make it easy to keep track of injectables, consumables, retail items, and other products. Your team can quickly check stock levels, order what’s needed, and track usage to ensure you always have what you need for client care.
I would highly recommend Pabau to other clinics because if you want an easy life, then this is the only patient management software to use.
Head of Operations, Juvea Medical
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