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CRM SOFTWARE FOR LASER CLINICS

Smooth your business operations, with a laser focus on your clients

Streamline bookings, take online payments and automate treatment recalls and reminders with the all-in-one laser hair removal clinic software from Pabau. It reduces admin, increases revenue and gives you more time to spend with your clients.

Laser Clinics use
Pabau to:

Effortlessly store and manage
client records

Provide excellent communication
to clients

Easily promote, sell and manage treatment packages

Treat more people in less time without compromising quality

Online Booking

Spend more time focused on managing your clinic while your clients can easily book appointments at any time, at their own convenience.

Get more clients when they're ready to book

Place our online booking widget on your website or social media and allow your clients to book appointments 24/7.

This takes just a single piece of code and is easy even for those who aren’t tech minded. Worst case – our support team will do it for you.

Manage your schedule by room or equipment

Organize your calendar by machines or treatment rooms and prevent double bookings that could harm your profits and your reputation.

Craft a seamless online booking experience

Our easy-to-use online booking widget gives you complete control. Through a simple step-by-step process, you can fully customize its appearance and behaviour to meet the unique needs of your laser clinic.

Online deposit options

Protect your income from no-shows by requiring a deposit for online bookings. You can set the amount of deposit required for each service, or even a higher deposit from new clients or those with a higher risk of not showing up.

Securely hold card details in case of a no-show

Switch on non-show protection and securely hold card details for online bookings. If a client doesn’t turn up, you can charge them a cancellation fee in line with your policies.

Precare and Aftercare

Keep your client informed at every stage of their journey while ensuring your practice is always compliant. You can choose from hundreds of prebuilt industry-specific templates or easily craft your own. And for that extra touch of engagement, impress your client with a personalized video aftercare.

Allow your patient to prepare for their laser treatment with automated precare

Pabau recognizes the appointment type and sends the pre-care information related to the treatment. It’s peace of mind for you!

You can also link medical and consent forms for your clients to complete from the comfort of their homes.

Send aftercare videos for a more engaging experience

Unlike any other software, Pabau allows you to send aftercare videos to your clients. Create a pre-recorded gallery, use one of our ready-made templates or go the extra mile and record a personalized one.

Sharing is super easy: Pabau will automatically attach a link to your communication, and – voilà!

Create clear and engaging instructions for your laser treaments with advanced styling options

By using different heading levels, font styles, images, and merge tags, you can offer personalized and easy-to-follow aftercare instructions to your clients.

Choose from over 100 pre-recorded aftercare templates

Our content team has created a comprehensive video gallery of aftercare instructions for a wide range of popular aesthetic treatments, including hair removal laser treatments. Simply select the videos you want, link them to the services and Pabau will automatically send them at the time you choose.

Client Portal

Improve your clients’ experience and give them more control with a Client Portal. You can customize what they see and do, including managing appointments, viewing documents, and making purchases.

Allow your clients to manage their appointments online

Enable the Client Portal and let your clients rebook, view and edit their appointments with ease. With our customisation settings, you’re in control of what they can see and do.

Sell treatment packages online and boost your revenue

As a laser clinic, your business model relies on clients purchasing courses of treatments. Make it easy for them to purchase or re-purchase packages within their portal and watch your revenue grow.

Conveniently check and redeem remaining sessions

Reduce admin and time-consuming communication by allowing your clients to check how many sessions they have left in their packages and easily schedule their next visit at their convenience.

Share documents and invoices securely

Give your clients the convenience of accessing forms, documents, and invoices from one location. Pabau lets you select which information you want to share, putting you in charge.

Patch Test Management

Designed for laser clinics, this tool centralises all your patch test essentials, complete with status updates—pending, passed, or failed.  Say goodbye to scattered notes and manual tracking—say hello to streamlined brilliance.

Dedicated section in the client card

Never lose track of patch test results or notes again. With a dedicated section right in your client’s card, you can easily record and retrieve essential patch test information whenever you need it.

This ensures that crucial data is just a click away, streamlining the pre-treatment process.

Make it a requirement for specific services

Seamlessly integrate patch tests into the patient journey for certain treatments or services.

Easily set up these checkpoints within our software, ensuring that each client undergoes the proper preliminary testing before proceeding with high-risk procedures.

Choose to add it to your online booking process

Tailor the patch test process to align perfectly with your clinic’s operational style.

Whether you prefer to make patch tests a restrictive step in the online booking process or opt for a frictionless approach, the choice is yours.

Reports & Analytics

Stay on top of your laser clinic performance with advanced reports, analytics and clinic insights – all at your fingertips.

Compare your services performance

In your clinic, how does laser hair removal compare to injectables, facials, and other energy-based treatments?

Pabau offers the ability to generate simple and clear reports that highlight your most profitable services and help you make data-driven decisions.

Ensure your investment is generating adequate revenue

Generate a customized report that monitors the utilization of laser equipment and provides you with the necessary data to accurately track your ROI.

Quickly identify any discrepancies that require attention

Streamline your end-of-day cash reconciliation and monitor your daily financial transactions. Quickly identify any discrepancies that require attention and adjustment.

Marketing

Leverage the benefits of having all your data under one roof with our powerful integrated marketing tools. Email prospects, promote new offers, text current clients and stay front of mind – all at the click of a button.

Segment your clients and market with laser focused content

Clients who had a hair removal treatment in the bikini area are likely to have different needs from someone who treated the beard area.

Group your contacts based on behavioral or demographic data and deliver highly targeted campaigns, personalized offers, and tailored communication.

Inform your clients about your news and offers

Craft sleek email and SMS campaigns with Pabau Broadcast.

With just a simple drag-and-drop, you can effortlessly edit and customize email templates. Select your desired audience, schedule the campaign, and measure its success all in one place.

Boost your revenue using your data to promote relevant offers

Maybe that client who purchased five treatments may be interested in adding another three at a special price? Or a skinbooster treatment will perfectly complement their latest facial?

Take advantage of our all-in-one system to create opportunities to upsell and cross-sell at the most relevant time 

Encourage your clients utilise their packages – and repurchase

Each time a client comes to your clinic, it’s a chance for you to suggest other services or products they might be interested in.

With Pabau, you can easily keep track of any packages that are close to expiration and remind clients to visit your clinic and use their remaining sessions. 

Leverage the power of reviews and take control of your online reputation

Easily create a feedback survey and automate review requests to enhance your online reputation.

Collate all your feedback on your website or integrate it with Google reviews and make your business stand out.

I would highly recommend Pabau to other clinic’s because if you want an easy life, then this is the only patient management software to use.

Roxanne Merchant

Head of Operations, Juvea Medical

Trusted by 2500+ practices across the world

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Ready to find out if Pabau can streamline your clinic?