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The Pabau CRM platform
Our all-in-one software solution for clinics, spa’s and salons
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Put our booking widget on your website to allow visitors to book a service with you immediately without the time consuming back and forth.
Automate communication to the client before and after treatments to optimise treatment outcomes and provide 5-star service.
Provide your clients with login details to see everything related to their bookings, including intake forms, invoices, packages, and more.
Effortlessly handle patch tests, making sure they are a required part of the booking process - online and in-clinic.
Gain an in-depth understanding of how your different services perform with powerful reports that enable data-backed decisions.
Connect with new and existing clients and create target campaigns to upsell or cross-sell treatments and packages.
Spend more time focused on managing your clinic while your clients can easily book appointments at any time, at their own convenience.
Place our online booking widget on your website or social media and allow your clients to book appointments 24/7.
This takes just a single piece of code and is easy even for those who aren’t tech minded. Worst case – our support team will do it for you.
Organize your calendar by machines or treatment rooms and prevent double bookings that could harm your profits and your reputation.
Our easy-to-use online booking widget gives you complete control. Through a simple step-by-step process, you can fully customize its appearance and behaviour to meet the unique needs of your laser clinic.
Protect your income from no-shows by requiring a deposit for online bookings. You can set the amount of deposit required for each service, or even a higher deposit from new clients or those with a higher risk of not showing up.
Switch on non-show protection and securely hold card details for online bookings. If a client doesn’t turn up, you can charge them a cancellation fee in line with your policies.
Keep your client informed at every stage of their journey while ensuring your practice is always compliant. You can choose from hundreds of prebuilt industry-specific templates or easily craft your own. And for that extra touch of engagement, impress your client with a personalized video aftercare.
Pabau recognizes the appointment type and sends the pre-care information related to the treatment. It’s peace of mind for you!
You can also link medical and consent forms for your clients to complete from the comfort of their homes.
Unlike any other software, Pabau allows you to send aftercare videos to your clients. Create a pre-recorded gallery, use one of our ready-made templates or go the extra mile and record a personalized one.
Sharing is super easy: Pabau will automatically attach a link to your communication, and – voilà!
By using different heading levels, font styles, images, and merge tags, you can offer personalized and easy-to-follow aftercare instructions to your clients.
Our content team has created a comprehensive video gallery of aftercare instructions for a wide range of popular aesthetic treatments, including hair removal laser treatments. Simply select the videos you want, link them to the services and Pabau will automatically send them at the time you choose.
Improve your clients’ experience and give them more control with a Client Portal. You can customize what they see and do, including managing appointments, viewing documents, and making purchases.
Enable the Client Portal and let your clients rebook, view and edit their appointments with ease. With our customisation settings, you’re in control of what they can see and do.
As a laser clinic, your business model relies on clients purchasing courses of treatments. Make it easy for them to purchase or re-purchase packages within their portal and watch your revenue grow.
Reduce admin and time-consuming communication by allowing your clients to check how many sessions they have left in their packages and easily schedule their next visit at their convenience.
Give your clients the convenience of accessing forms, documents, and invoices from one location. Pabau lets you select which information you want to share, putting you in charge.
Designed for laser clinics, this tool centralises all your patch test essentials, complete with status updates—pending, passed, or failed. Say goodbye to scattered notes and manual tracking—say hello to streamlined brilliance.
Never lose track of patch test results or notes again. With a dedicated section right in your client’s card, you can easily record and retrieve essential patch test information whenever you need it.
This ensures that crucial data is just a click away, streamlining the pre-treatment process.
Seamlessly integrate patch tests into the patient journey for certain treatments or services.
Easily set up these checkpoints within our software, ensuring that each client undergoes the proper preliminary testing before proceeding with high-risk procedures.
Tailor the patch test process to align perfectly with your clinic’s operational style.
Whether you prefer to make patch tests a restrictive step in the online booking process or opt for a frictionless approach, the choice is yours.
Stay on top of your laser clinic performance with advanced reports, analytics and clinic insights – all at your fingertips.
In your clinic, how does laser hair removal compare to injectables, facials, and other energy-based treatments?
Pabau offers the ability to generate simple and clear reports that highlight your most profitable services and help you make data-driven decisions.
Generate a customized report that monitors the utilization of laser equipment and provides you with the necessary data to accurately track your ROI.
Streamline your end-of-day cash reconciliation and monitor your daily financial transactions. Quickly identify any discrepancies that require attention and adjustment.
Leverage the benefits of having all your data under one roof with our powerful integrated marketing tools. Email prospects, promote new offers, text current clients and stay front of mind – all at the click of a button.
Clients who had a hair removal treatment in the bikini area are likely to have different needs from someone who treated the beard area.
Group your contacts based on behavioral or demographic data and deliver highly targeted campaigns, personalized offers, and tailored communication.
Craft sleek email and SMS campaigns with Pabau Broadcast.
With just a simple drag-and-drop, you can effortlessly edit and customize email templates. Select your desired audience, schedule the campaign, and measure its success all in one place.
Maybe that client who purchased five treatments may be interested in adding another three at a special price? Or a skinbooster treatment will perfectly complement their latest facial?
Take advantage of our all-in-one system to create opportunities to upsell and cross-sell at the most relevant time
Each time a client comes to your clinic, it’s a chance for you to suggest other services or products they might be interested in.
With Pabau, you can easily keep track of any packages that are close to expiration and remind clients to visit your clinic and use their remaining sessions.
Easily create a feedback survey and automate review requests to enhance your online reputation.
Collate all your feedback on your website or integrate it with Google reviews and make your business stand out.
I would highly recommend Pabau to other clinic’s because if you want an easy life, then this is the only patient management software to use.
Head of Operations, Juvea Medical
Company