Enhance your business operations, with a laser focus on your clients' satisfaction

Make booking easier, accept payments online, and automate treatment recalls and reminders with Pabau’s all-in-one clinic management software. It reduces administrative tasks, boosts revenue opportunities, and allows you more time to dedicate to caring for your clients.

Key features for
laser clinics

Online bookings

Place our booking portal on your website so visitors can book services with you instantly, eliminating the need for time-consuming back-and-forth communication.

Pre-care & post-care

Automate pre- and post-treatment client communication for optimal treatment outcomes and exceptional service delivery.

Client portal

Provide your clients with login details to see everything related to their bookings, including intake forms, invoices, packages, and more.

Laser clinics use
Pabau to:

Automate tasks, reduce administrative workload, and boost efficiency

Safely access and manage detailed client records from any location

Accept bookings 24/7 to attract more clients and leads

Turn new clients into repeat customers with engaging marketing campaigns

Online booking

Spend more time focused on managing your clinic while your clients can easily book appointments at any time, at their own convenience.

Get more clients when they're ready to book

Offer your busy clients more flexibility by integrating our online booking portal into your website or social media platforms. This allows them to schedule appointments at any time, streamlining the process and making booking quick and easy.

Craft a seamless online booking experience

Our easy-to-use online booking portal gives you complete control. Through a simple step-by-step process, you can fully customize its appearance and behaviour to meet the unique needs of your laser clinic.

Online deposit options

Protect your income from no-shows by requiring a deposit for online bookings. You can set the amount of deposit required for each service, or even a higher deposit from new clients or those with a higher risk of not showing up.

Securely hold card details in case of a no-show

Enable no-show protection to securely hold card details for online bookings. If a client doesn’t show up, you can charge a fee according to your policies.

Additionally, set up cancellation policies that charge a fee based on how close to the appointment the client cancels.

Pre-care & post-care

Keep your clients informed on how to prepare for their appointments and any necessary precautions throughout their journey, ensuring your practice remains compliant. For an added touch of engagement, impress your clients with personalized post-care videos.

Allow your patient to prepare for their laser treatment with automated precare

Pabau recognizes the appointment type and sends the pre-care information related to the treatment. It’s peace of mind for you!

You can also link medical and consent forms for your clients to complete from the comfort of their homes.

Send post-care videos for a more engaging experience

Unlike any other software, Pabau lets you send post-care videos to your clients. You can pick from our ready-made templates or make your own custom videos. This way, you can give your clients clear aftercare instructions, making their experience better and helping them get the best results.

Create clear and engaging instructions

Enhance your laser treatment experience for clients by using various heading levels, font styles, images, and merge tags to provide personalized and user-friendly pre-care and post-care instructions.

Client portal

Improve your clients’ experience and give them more control with a client portal. You can customize what they see and do, including managing appointments, viewing documents, and making purchases.

Allow your clients to manage their appointments online

Enable the client portal and let your clients rebook, view and reschedule their appointments with ease. With our customization settings, you’re in control of what they can see and do.

Sell treatment packages online and boost your revenue

Make it easy for clients to manage and purchase treatment packages, maximizing revenue for your clinic. By offering convenient online access, clients can easily browse, buy, and track their treatment plans, improving their experience and boosting your profitability.

Make it easy for your patients to manage their packages

Allow your patients to buy and oversee treatment packages.

They can easily check session counts and expiration dates through the client portal, keeping everything clear and straightforward.

Share documents and invoices securely

Give your clients the convenience of accessing forms, documents, and invoices from one location. Pabau lets you select which information you want to share, putting you in charge.

Patch test management

Created for laser clinics, this tool centralizes all your patch test essentials, including status updates—pending, passed, or failed. Say goodbye to scattered notes and manual tracking—welcome efficiency.

Dedicated section in the client card

Never lose track of patch test results or notes again. With a dedicated section in the client card, you can easily record and retrieve essential patch test information whenever you need it.

This ensures that crucial data is just a click away, streamlining the pre-treatment process.

Make it a requirement for specific services

Seamlessly integrate patch tests into the patient journey for certain treatments or services.

Easily set up these checkpoints within our software, ensuring that each client undergoes the proper preliminary testing before proceeding with high-risk procedures.

Choose to add it to your online booking process

Tailor the patch test process to align perfectly with your clinic’s operational style.

Whether you prefer to make patch tests a restrictive step in the online booking process or opt for a frictionless approach, the choice is yours.

Reports & analytics

Stay on top of your laser clinic performance with advanced reports, analytics and clinic insights – all at your fingertips.

Compare your service performance

In your clinic, how does laser hair removal compare to other laser treatments such as scar revision, tattoo removal, and skin rejuvenation?

Pabau offers the ability to generate simple and clear reports that highlight your most profitable services and help you make data-driven decisions.

Ensure your investment is generating adequate revenue

Generate a customized report that monitors the utilization of laser equipment and provides you with the necessary data to accurately track your ROI.

Quickly identify any discrepancies that require attention

Streamline your end-of-day cash reconciliation and monitor your daily financial transactions. Quickly identify any discrepancies that require attention and adjustment.


Take advantage of having all your data in one place with our powerful integrated marketing tools. Email prospects, promote new offers, text current clients, and stay top-of-mind—all with just a click.

Segment your clients and market with laser-focused content

Clients who had a hair removal treatment in the bikini area are likely to have different needs from someone who treated the beard area.

Group your contacts based on behavioral or demographic data and deliver highly targeted campaigns, personalized offers, and tailored communication.

Inform your clients about your news and offers

Craft sleek email and SMS campaigns with Pabau Broadcast.

With just a simple drag-and-drop, you can effortlessly edit and customize email templates. Select your desired audience, schedule the campaign, and measure its success all in one place.

Boost your revenue using your data to promote relevant offers

Maybe that client who purchased five treatments would be interested in adding three more at a special price? Or perhaps they might benefit from an additional treatment area?

Take advantage of our all-in-one system to create opportunities to upsell and cross-sell at the most relevant time.

Build customer loyalty and increase revenue

Loyalty campaigns drive repeat business and increase profits by rewarding specific actions with loyalty points.

Clients can then use these points to reduce appointment costs, enhancing their overall experience.

Leverage the power of reviews and take control of your online reputation

Easily create a feedback survey and automate review requests to enhance your online reputation.

Collate all your feedback on your website or integrate it with Google reviews and make your business stand out.

Other features loved by
laser clinics

Lead management

Manage and nurture leads with our intuitive system. Track potential clients from their first inquiry to their first treatment, guiding them every step of the way.

Payment processing

Payment handling is easy with our Payment Processing tools. Whether you're accepting payments online, using Pabau Pay card terminals, or sending QR codes for patients to settle invoices, we've got you covered.


Our automation feature lets you schedule automatic patient care communications. Set reminders for follow-up treatments to encourage return visits, streamline clinic scheduling, and automatically remind clients with outstanding invoices to make payments.

I would highly recommend Pabau to other clinics because if you want an easy life, then this is the only patient management software to use.

Roxanne Merchant

Head of Operations, Juvea Medical

Trusted by 2500+ practices across the world

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Ready to find out if Pabau can streamline your clinic?