The Pabau CRM platform
The all-in-one software solution for med spas and healthcare businesses
ALL-IN-ONE SOFTWARE FOR LASER CLINICS
Make booking easier, accept payments online, and automate treatment recalls and reminders with Pabau’s all-in-one clinic management software. It reduces administrative tasks, boosts revenue opportunities, and allows you more time to dedicate to caring for your clients.
Place our booking portal on your website so visitors can book services with you instantly, eliminating the need for time-consuming back-and-forth communication.
Automate pre- and post-treatment client communication for optimal treatment outcomes and exceptional service delivery.
Provide your clients with login details to see everything related to their bookings, including intake forms, invoices, packages, and more.
Ensure patch tests are an essential and mandatory part of the booking process, both online and in-clinic, to guarantee thorough handling and compliance.
Gain an in-depth understanding of how your different services perform with powerful reports that enable data-backed decisions.
Connect with new and existing clients and create target campaigns to upsell or cross-sell treatments and packages.
Offer your busy clients more flexibility by integrating our online booking portal into your website or social media platforms. This allows them to schedule appointments at any time, streamlining the process and making booking quick and easy.
Our easy-to-use online booking portal gives you complete control. Through a simple step-by-step process, you can fully customize its appearance and behaviour to meet the unique needs of your laser clinic.
Protect your income from no-shows by requiring a deposit for online bookings. You can set the amount of deposit required for each service, or even a higher deposit from new clients or those with a higher risk of not showing up.
Enable no-show protection to securely hold card details for online bookings. If a client doesn’t show up, you can charge a fee according to your policies.
Additionally, set up cancellation policies that charge a fee based on how close to the appointment the client cancels.
Keep your clients informed on how to prepare for their appointments and any necessary precautions throughout their journey, ensuring your practice remains compliant. For an added touch of engagement, impress your clients with personalized post-care videos.
Pabau recognizes the appointment type and sends the pre-care information related to the treatment. It’s peace of mind for you!
You can also link medical and consent forms for your clients to complete from the comfort of their homes.
Unlike any other software, Pabau lets you send post-care videos to your clients. You can pick from our ready-made templates or make your own custom videos. This way, you can give your clients clear aftercare instructions, making their experience better and helping them get the best results.
Enhance your laser treatment experience for clients by using various heading levels, font styles, images, and merge tags to provide personalized and user-friendly pre-care and post-care instructions.
Improve your clients’ experience and give them more control with a client portal. You can customize what they see and do, including managing appointments, viewing documents, and making purchases.
Enable the client portal and let your clients rebook, view and reschedule their appointments with ease. With our customization settings, you’re in control of what they can see and do.
Make it easy for clients to manage and purchase treatment packages, maximizing revenue for your clinic. By offering convenient online access, clients can easily browse, buy, and track their treatment plans, improving their experience and boosting your profitability.
Allow your patients to buy and oversee treatment packages.
They can easily check session counts and expiration dates through the client portal, keeping everything clear and straightforward.
Give your clients the convenience of accessing forms, documents, and invoices from one location. Pabau lets you select which information you want to share, putting you in charge.
Created for laser clinics, this tool centralizes all your patch test essentials, including status updates—pending, passed, or failed. Say goodbye to scattered notes and manual tracking—welcome efficiency.
Never lose track of patch test results or notes again. With a dedicated section in the client card, you can easily record and retrieve essential patch test information whenever you need it.
This ensures that crucial data is just a click away, streamlining the pre-treatment process.
Seamlessly integrate patch tests into the patient journey for certain treatments or services.
Easily set up these checkpoints within our software, ensuring that each client undergoes the proper preliminary testing before proceeding with high-risk procedures.
Tailor the patch test process to align perfectly with your clinic’s operational style.
Whether you prefer to make patch tests a restrictive step in the online booking process or opt for a frictionless approach, the choice is yours.
Stay on top of your laser clinic performance with advanced reports, analytics and clinic insights – all at your fingertips.
In your clinic, how does laser hair removal compare to other laser treatments such as scar revision, tattoo removal, and skin rejuvenation?
Pabau offers the ability to generate simple and clear reports that highlight your most profitable services and help you make data-driven decisions.
Generate a customized report that monitors the utilization of laser equipment and provides you with the necessary data to accurately track your ROI.
Streamline your end-of-day cash reconciliation and monitor your daily financial transactions. Quickly identify any discrepancies that require attention and adjustment.
Take advantage of having all your data in one place with our powerful integrated marketing tools. Email prospects, promote new offers, text current clients, and stay top-of-mind—all with just a click.
Clients who had a hair removal treatment in the bikini area are likely to have different needs from someone who treated the beard area.
Group your contacts based on behavioral or demographic data and deliver highly targeted campaigns, personalized offers, and tailored communication.
Craft sleek email and SMS campaigns with Pabau Broadcast.
With just a simple drag-and-drop, you can effortlessly edit and customize email templates. Select your desired audience, schedule the campaign, and measure its success all in one place.
Maybe that client who purchased five treatments would be interested in adding three more at a special price? Or perhaps they might benefit from an additional treatment area?
Take advantage of our all-in-one system to create opportunities to upsell and cross-sell at the most relevant time.
Loyalty campaigns drive repeat business and increase profits by rewarding specific actions with loyalty points.
Clients can then use these points to reduce appointment costs, enhancing their overall experience.
Easily create a feedback survey and automate review requests to enhance your online reputation.
Collate all your feedback on your website or integrate it with Google reviews and make your business stand out.
Manage and nurture leads with our intuitive system. Track potential clients from their first inquiry to their first treatment, guiding them every step of the way.
Payment handling is easy with our Payment Processing tools. Whether you're accepting payments online, using Pabau Pay card terminals, or sending QR codes for patients to settle invoices, we've got you covered.
Our automation feature lets you schedule automatic patient care communications. Set reminders for follow-up treatments to encourage return visits, streamline clinic scheduling, and automatically remind clients with outstanding invoices to make payments.
[Pabau] makes things so much easier in terms of your medical records, diary management, your reporting system, and that’s really very important for a business.
Founder / Medical director, Bank MediSpa
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