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Managing a Clinic

Less time on admin. More time for clients

Tired of being overwhelmed with admin? Running your clinic effectively shouldn’t mean running all over the place. Pabau streamlines and automates every part of your clinic management, so you can do more of what you love: treating clients.

Appointment Scheduling

Online Booking

Digital Client Records

Customisable Consent Forms

Automated Pre/Aftercare Emails

Appointment Reminders

Point of Sale System

Deposits & No-show protection

Before & After Images

Patient Portal

Multiple Integrations

Video Conferencing

Complete Stock Management

Appointment Scheduling

Run your clinic your way with an appointment system that looks after itself. Schedule, change, and automate bookings, all customised to your treatments, your rooms and your availability.


Book new appointments in seconds

New or existing client? It doesn’t matter. Just select the time and treatment to book their appointment. Quick, simple, effective.

Change and cancel without any hassle

Need to postpone? Just click and change. No more complicated rebooking processes. Pabau even keeps a track of all your cancellations and the reason for them.

Get a crystal clear view of your day

Want to see what you’ve got booked today? Pabau’s highly visual appointment calendar tells you everything you need to know at a glance.

Automate confirmations and requests

Appointment booked? Pabau takes care of the rest, automatically emailing and texting a confirmation to your client. It even prompts them for required details or medical info.

Banish all that unnecessary admin and run your clinic your way

Online Booking

Stop taking time out of your day – or your night – to book appointments, when your clients can do it themselves. They get to choose their preferred date and time and you get to focus on your treatments (or your social life).

Get more clients when they’re ready to book

Don’t leave your prospective clients waiting around for a response when they’re ready to book. With the majority of enquiries made outside of traditional hours, Pabau makes sure you never miss out.

Add instant online bookings to your website

Pabau’s simple online booking widget integrates seamlessly into your website. Add it in minutes and watch your bookings soar without you lifting a finger. You can even take deposits – or full payments – automatically.

Customise your own booking preferences and requirements

Want to make sure all new clients book a consultation first? Want to let existing clients book repeat treatments? Want the freedom and flexibility to set your own treatment times and slots? Pabau does it all.

Give your clients control of their own appointments

Why field client phone calls and chase up missing medical info when Pabau can do that for you? With our clinic management software, your clients can amend their own bookings and complete mandatory medical forms before their appointment.

Don’t miss out on any more bookings

Digital Client Records

Stay in control and on top of your clients’ essential medical information with Pabau’s built in Electronic Medical Record. It’s the quick and simple way to securely store all their health details, photos, consent forms and lab results.


Banish all those physical consent forms

Ditch the paperwork, the filing cabinets and the “where on earth is that form I need?” for a digital record system that securely stores all your client consent forms in one simple place. Just search and view whenever you need them.

Add treatment notes, photos and documents in seconds

Create specific treatments notes for every client visit and upload documents and treatment photos directly to your clients’ individual records. Add as many as you like and share with your clients via email at the click of a button.

Access important health information with one click

Need to see that medical history questionnaire? Want to check your client’s vaccine history? Want to review requested lab tests? It’s all at your fingertips, all linked to your client, with Pabau’s EMR.

Create, save and send prescriptions

You can even use Pabau to create and share prescriptions via email with your clients… or you send them straight to their designated pharmacy. And if your clients want access to their treatment notes, it’s quick and simple to share them.

It’s the simple, secure way to store your client’s essential information

Customizable Consent Forms

Consent forms don’t need to be time consuming. Make them a seamless part of your new client process and you’ll never need to think twice about them. Especially when they’re automatically shared and saved.


Match your consent forms to your clinic’s brand

Stay on-brand by designing custom consent and medical forms that promote the look and feel of your clinic. Change colours, fonts and logos with Pabau’s easy-to-use Web Form Theme and keep all your forms consistently appealing.

Customise fields to get the info you need

You decide what information you need for each treatment. Create your own questions using open text fields, checkboxes, or drop down options so your clients can quickly and easily complete your forms. If they need to save and return later, they can.

Get updates and notifications on client progress

If you’re waiting for specific information from your client, use Pabau to trigger email or SMS alerts when a question is completed. And with form submission notifications, you’ll always know if a client has finished their form ahead of their treatment.

Speed-up and streamline consent form admin

Pabau automatically populates fields in consent and medical history forms with known information from your client cards, eliminating pointless duplication. Or it adds info from your clients forms directly into their client cards… making life a whole lot easier.

It’s never been easier to complete consent forms

Automated Pre/Aftercare Emails

You could spend hours sending pre-treatment instructions and aftercare advice to clients… or you could eliminate all that manual work and use Pabau to automatically send emails when an appointment is booked and a treatment completed.

Create or edit templates for all of your treatments

Make your own pre and aftercare templates from scratch or use Pabau’s pre-set, ready-to-be-sent templates. It’s quick and easy to edit any information you want.

Attach medical forms and other important documents

Pabau also makes it super simple to add medical forms and upload more detailed aftercare explainer documents. Your clients will always have the information they need.

Match specific emails to specific treatments

When you have different pre and aftercare instructions depending on the type of treatment, Pabau makes sure your clients automatically get all the relevant information.

Automate your follow-up aftercare process

Simply edit the email templates you’d like to send, match them to relevant treatments, then Pabau does the rest. When a treatment is booked or complete, Pabau steps in automatically.

Ditch those repetitive admin tasks

Appointment Reminders

Significantly decrease your no-shows by giving clients a heads up about their upcoming appointment.

Set and customise automatic reminders

With a super simple set up, you decide when – and how often – you want to nudge your clients and remind them of their upcoming appointments.

Personalise messages and prompts

Quickly edit reminders to match your tone of voice and use Pabau’s automatic prompts to remind those clients who are missing important personal information.

Choose how your clients are contacted

Email reminder? Text reminder? Both? You and your clients decide how they want to be contacted. (And it’s easy to change preference any time you want)

Make sure medical history forms are completed

Streamline that first consultation or appointment by attaching incomplete medical history forms to your reminders and encouraging clients to complete all the necessary info.

Stop losing out with no-shows

Point of Sale system

You can’t run your clinic for free! Pabau makes sure getting paid is quick, simple and hassle-free. From raising invoices to card payments, it’s easy to manage all your client’s payments…without a single piece of paper.


Quote, invoice and keep track of outstanding payments

Send quotes at the click of a button, raise invoices directly from an appointment booking and track payments simply and effectively. Pabau links all essential info automatically to streamline all your payment requests.

Take payments in your clinic the way you want

Integrate with Stripe to take card payments pre or post treatment in your clinic, or easily update your POS if you’re using other third party payment methods.

Record all payment and purchase history

Pabau saves all bills and payments, recording exactly when, how and how much your client’s have paid. See what products and treatments your clients have bought straight from your POS, and get a full paper trail, without the paper.

Set flexible discounts and manage sales

Want to split payments for larger treatments? Offer a discount for repeat clients? Run a sale on specific products? Pabau gives you the freedom to price your services the way you want, hassle-free.

Make it super easy for your clients to pay you!

Deposits and No-show Protection

Time-wasters don’t just cost you valuable time. They cost your clinic money. Pabau helps reduce your financial losses with simple deposit requirements and automatic no-show charges.

Prevent cancellations and time-wasters

Increase the quality of your bookings by taking a deposit with every appointment. Just use Pabau to automatically take refundable payments, and you’ll never need to deal with time-wasters again.

Customise automatic charges to reduce no-shows

When client’s know they’ll be charged for missed appointments, they’re far more likely to turn up. Use Pabau’s Stripe integration to automatically charge clients your desired amount for missed appointments, and you’re reduce no-shows by 50%.

Set flexible deposit options

You decide how much you want your deposits to be… and you don’t just need one price. Increase your deposits for higher value treatments or reduce it for repeat bookings and VIP clients you know you can trust.

Stop chasing payment with upfront payments

If you’re frustrated by late payments and credit control, you can even skip deposits and charge full amounts for your treatments upfront. You decide all your payment policies, Pabau implements them automatically.

Eliminate time-wasters and reduce no-shows by 50%

Before & After Images

Before and after images record the powerful transformations your treatments provide. Pabau makes it powerfully simple. Just snap & click to capture your amazing work.

Get perfect images every time

Pabau’s built-in stencils help you perfectly align your images every time you want to take a photo, so you get exact before & after comparisons that look incredible.

Keep precise records the injection point

When you take a photo, use Pabau’s included image markers to pinpoint the precise location of the injection, add the dosage, and keep a record of every part of your treatment.

Upload and save directly to your client’s records

Every image you take using Pabau is automatically uploaded and saved to your client’s records, so you can review and share with your client whenever you like.

Showcase your value with side-by-side comparisons

Wow your clients with the results of their transformation – and encourage repeat bookings – by seamlessly sliding between their before and after images to show the massive difference!

Streamline and simplify before and after case studies

Patient Portal

First impressions are everything. Your online booking platform is the face of your business, so like the rest of your clinic, it needs to look good. Pabau’s Patient Portal doesn’t just look great, it works great – simple and effective.


Brand your client-facing portal to match your clinic

Personalise the look and feel of your online booking platform with easy-to-use theme builders. Change colours, font styles and logos to really show off your brand.

Choose which details you want to collect now and later

Simply select which fields to show your clients and which are mandatory when booking an appointment. Then use Pabau to remind them of any missing information after a consultation.

Control what your clients can see and do

Your client portal is a customisable as you’d like. Give clients access to their full records and medical history, or just use it for booking requests and changes.

Organise and update all information in one single place

Keep all your client records all up to date and easy to find, and use Pabau’s Patient Portal to help clients check their appointments, update contact information and manage their preferences themselves.

More control for your clients, more time for you

Multiple Integrations

Multi-software management made easy.


Manage your accounts with Xero

Email prospects and clients with Mailchimp

Sync your calendars with iCal

Take deposits and payments with Stripe

Collect Direct Debits with GoCardless

Get lab test results with The Doctors Laboratory


Link insurance payments with Healthcode

Track analytics and reports with SAP

List your prescription drugs with BNF


Manage client communications with RingCentral

Pabau - Clinic Software for your Business | Go Paperless Today

Set up vaccines, diseases and contraindications with Vaccines

Support your retail sale with Ometria


Access vaccine contraindications with NaTHNaC

Run your clinic your way

Video Conferencing

Your treatments don’t start or end in your treatment room. Streamline the running of your clinic with video consultations, pre-treatment prep and one-to-one aftercare with Pabau’s Telehealth.


Set-up and start high definition video calls

Pabau’s simple three-step Telehealth setup means you spend more time talking with your clients and less time dealing with technology. Scheduling is simple and joining calls is hassle-free.

Talk in a secure, private environment

Put client confidentiality first and foremost with Pabau’s encrypted video calls, secure data storage and completely private conversations. All your clients’ details stay safely protected.

Manage client admin during your call

Want to multitask during your conversations to save time later? No problem. With Telehealth you can pull up client information, raise invoices and share information all in a single window.

Host video conferences with your team

Got a staff meeting or want to network with other professionals in your area? Just use Pabau’s video conferencing feature and invite up to 25 people.

One piece of software for all your admin tasks

Complete Stock Management

Managing stock is the last thing you want to do after a busy day of treatments. Good job you don’t have to. Pabau streamlines your stock management process so you always know where you’re up to.


Simplify all your inventory management

Segment your products into three, easy-to-manage categories – retail, consumables and injectables – and keep track of all stock. One click tells you exactly what you have (and what you need).

Keep your shelves stocked at all times

Store key supplier information directly in Pabau so you can send out purchase orders as soon as stock runs low. Assign suppliers to specific products and track order statuses all within a single system.

Automate stock updates and deductions

Use your purchase orders to automatically update stock levels and link products to your services to automate stock deductions when you administer specific treatments.

Minimise your efforts and increase your profits

When you reduce your manual work and get full oversight of all your stock levels, you’ll have more time and knowledge to promote your products and increase your retail sales.

Bye bye unnecessary admin