Contents

Med spa social media marketing: 8 tips to increase online engagement for your clinic

By Teodor Jurukovski
Last updated: December 6, 2024
Marketing and revenue growth, New Businesses

These days, it seems like everyone and their dog has a business page on social media.

But let’s be real: just having an online presence doesn’t automatically translate to a flood of new clients and booked appointments.

You need a well-crafted social media strategy to really stand out.

If you want to improve your med spa social media marketing, read on.

In the following sections, we’ll cover everything from which platforms are worth your time to the best practices to follow, and even some content ideas that will engage your audience.

Ready to get started?

Which social media channels should my med spa be on?

While there’s no shortage of social media platforms out there, spreading yourself too thin is counterproductive.

Depending on your target audience and brand image, it’s often wiser to focus your efforts on a few key channels.

Let’s take a look at some of the most popular options.

Instagram

Instagram, with its visually-driven format, is a natural match for med spas.

It’s a platform where stunning before-and-after photos shine, and appealing reels and stories can show everything from behind-the-scenes videos to educational content.

Also, here’s an interesting fact: according to this research, customers use Instagram the most to discover brands and products.

This means a significant portion of your potential clients are already using this platform to find businesses like yours.

Instagram actively tries to center its platform on engagement, making it a prime space for sparking conversations, answering questions, and building relationships with followers.

With features like interactive polls, Q&A sessions, and live videos, you can foster a sense of community and position yourself as a trusted expert in your field.

Facebook

With 3.05 billion monthly active users, Facebook is the largest social media platform, offering a vast potential audience for your med spa.

While its audience might skew slightly older than Instagram’s, it’s still a valuable med spa marketing channel for reaching a broad demographic and building a community around your business.

Why you might consider this platform:

Targeted advertising: Facebook’s ad targeting options allow you to reach specific demographics, interests, and behaviors, ensuring your message reaches the right people.
Community building: Create Facebook Groups to foster a community around your med spa, encourage discussions, and offer exclusive promotions.
Events and promotions: Use Facebook Events to promote special offers, workshops, or open houses, generating excitement and driving bookings.

Also, with both Instagram and Facebook being under Meta, you can use cross-posting and run ads on both of these platforms simultaneously.

TikTok

Finally, there’s TikTok.

While this platform has the smallest user base, with 1.5 billion users, it’s the fastest-growing one. According to a YouGov report, usage has quadrupled since 2021, increasing from 5% to 21% in 2024.

And while it’s true that TikTok initially gained popularity among younger demographics, recent data reveals a broader audience.

Even if your target audience doesn’t perfectly align with these demographics, don’t underestimate the power of its algorithm.

TikTok’s “For You Page” is famous for delivering content to users based on interests, regardless of who they follow. This means your med spa’s content can reach a vast audience, even if they haven’t explicitly sought you out.

With short-form videos with viral potential, similar to Instagram, this platform is perfect for showcasing quick transformations, behind-the-scenes glimpses, and educational videos.

Best practices for med spa social media marketing

Choosing the right platforms is a great start, but to really do well on social media, you need a great marketing strategy.

So, in the next sections, we’ll cover eight tips that can help you make your med spa stand out

#1: Plan around the key e-commerce events and dates

As a professional in the med spa industry, you’re probably familiar with the seasonal trends that drive client spending.

The Christmas holiday rush, Valentine’s Day, and beach season are just a few examples of times when people are more likely to invest in aesthetic treatments.

So why not use this to your advantage and create social media campaigns that cater to these specific events?

Consider offering special promotions or discounts tailored to these occasions, and create content that highlights the specific benefits your treatments offer for each time of year.

#2: Promote the praise from customers

Never underestimate the power of customer reviews.

Brightlocal research shows that 75% of consumers consistently read online reviews when choosing local businesses.

This means that sharing positive feedback from your clients can be a powerful tool for building trust and attracting new business. On your socials, make sure you’re highlighting:

Star ratings
Quotes and written testimonials
Video testimonials
Positive reviews from review sites
Awards and other recognition

If you’re using Pabau, our platform can make it easy to gather and manage your reviews.

You can automatically collect feedback from your clients right after their appointments, view, monitor, and respond to written reviews, and even share some great experiences on your social channels.

If you do this right, you’ll create a form of social proof that can really influence your potential clients.

#3: Optimize your visual approach

Social media is a visual world, so make sure your content grabs attention. Use high-quality images, engaging videos, or even informative infographics to showcase your med spa and its services.

But don’t stop there. You can go a step further and create a cohesive visual identity for your brand.

This works especially well on Instagram, as shown by successful medical spa accounts like Dr. Leah Clinics.

Notice the consistent color palette, fonts, and overall aesthetic theme that reinforces their brand image. This approach makes their content instantly recognizable and helps them stand out from the crowd.

A nice-looking grid is a nice extra touch that you can focus on. But don’t fret too much about the details – high-quality, educational, and well-designed posts should be your priority.

By investing in strong visuals and a consistent brand identity, you can make a more professional and trustworthy profile that attracts clients.

#4: Focus on action

When you launch a medical spa social media marketing campaign, you want to see results.

While gaining followers is a great initial goal, ultimately, you want to convert those followers into paying clients.

To achieve this, use direct, action-oriented language in your posts.

Encourage your audience to take the next step with clear calls to action. A simple “Book Now,” “Tag a Friend,” or “Visit our Website” can make a big difference.

This gives your followers a clear path to follow and makes it easier for them to take that next step towards becoming a client.

#5: Engage with your audience regularly

Social media is all about engagement. Connect with your audience by posting regularly and responding to comments and messages. Remember, your content doesn’t always have to be serious.

A lighthearted post or a funny video can go viral and reach a wider audience, just like this viral TikTok from Blu Aesthetics.

When you receive comments or messages, always reply promptly and engage in conversation.

This shows your audience that you value their input and builds a stronger connection with them. Consider commenting on posts from your clients or other relevant businesses as well.

Just be authentic and genuine in your interactions. Avoid generic responses that sound like a bot – people want to connect with real people, not automated messages.

#6 Streamline your social media management with tools

While social media marketing might seem simple at first glance, managing multiple platforms can quickly become overwhelming.

To avoid burnout and ensure consistency, consider using some of these types of tools to streamline your efforts.

Content calendars like Trello or Asana
Scheduling apps like Buffer or Later
Analytics tools like Google Analytics or Sprout Social
Design apps like Canva or Adobe Illustrator

By leveraging these tools, you can save time, maintain a consistent posting schedule, and make well-designed posts for your socials.

#7: Leverage influencer partnerships

Partnering with beauty and wellness influencers is a great way to introduce your brand and services to a wider audience and lend credibility to your services.

Choose influencers who align with your brand values and whose followers match your target audience. You can collaborate on sponsored posts and product reviews or even host joint events or giveaways.

Some effective ways to leverage influencer partnerships include:

Having influencers create content showcasing your treatments
Inviting influencers for complimentary services in exchange for honest reviews
Partnering with influencers on giveaways to generate buzz

Tapping into this strategy can expand your reach and connect with potential clients who are more likely to trust recommendations from those they follow.

#8: Offer exclusive social media promotions

Finally, try offering special promotions or discounts exclusively to your social media followers.

This is a great way to reward your audience for their engagement and incentivize them to book an appointment.

And hey – get creative with your offers.

Consider running a limited-time flash sale, offering a discount on a popular treatment, creating a special treatment package deal, or even selling gift cards. You can even use Pabau to create and manage custom packages and gift cards easily.

But most of all, try to tailor these special offers to your followers to really drive those bookings.

E-book

A step-by-step guide to med spa service expansions

What social media content is most effective for a med spa?

After you get a hang of some of these tips, it’s time to explore the types of content that truly resonate with med spa audiences.

Before-and-after results

As a med spa, you have the unique advantage of being able to showcase real transformations.

Before-and-after photos and videos are incredibly compelling. They visually demonstrate the effectiveness of your treatments, providing tangible proof of the results you can achieve, which is often the deciding factor for potential clients.

Make sure your before-and-after photos are high-quality, well-lit, and clearly showcase the improvements achieved through your treatments. But, most importantly, get patient consent before using any of their photos – the same goes for using photos for testimonials, treatment videos, and any other content.

A powerful visual story can speak volumes and encourage potential clients to try a treatment.

Educating with expert content

Sharing informative content and expert tips from your specialists can establish your med spa as a knowledgeable and trustworthy source.

You can create short explainer videos that break down new or lesser-known procedures, like this example from Facesthetics.

But you can also get creative. For example, on Instagram, you can:

Use the green screen tool to give your take on trending topics or news headlines
Host live Q&A sessions to answer questions and interact with your audience
Create reels that simplify complex skincare concepts or offer step-by-step guides

By educating your audience, you not only provide value but also build credibility, positioning your med spa as a go-to resource for reliable information and expert advice.

Behind-the-scenes content

Giving your audience a peek behind the curtain can humanize your brand and create a deeper connection.

This type of content can include:

Snippets of your day-to-day operations
Staff introductions and talks
Videos on how you prepare for treatments

This behind-the-scenes look can boost confidence in your practice and make potential clients feel more comfortable and familiar with your environment.

As a final note, don’t be afraid to put yourself in front of the camera – it’s a great way to build trust with your clients and show them there’s a real person behind your business.

User-Generated Content

Nothing builds trust quite like real people sharing their positive experiences.

User-generated content (UGC) is incredibly authentic and persuasive. When potential clients see real people raving about your services, it’s far more impactful than any self-promotion.

So, encourage your clients to share their own photos and stories on their social media channels, tagging your med spa. Especially so after successful treatments!

Just be careful – get consent before reposting anything. Don’t make the same mistake as Dr. Runels, who got sued by Kim Kardashian for using her likeness to promote the “Vampire Facial” treatment without permission 😰

Seasonal Content

Season changes and holidays are great opportunities for relevant and engaging content.

By creating content that aligns with the current season or upcoming holidays, you can tap into the specific needs and interests of your audience at different times of the year.

For example, you can:

Share skincare tips for summer sun protection,
Promote some cozy winter treatments,
Offer special package deals for Mother’s Day or Valentine’s Day,
Promote weight loss and detox treatments in January, like IV drips & Ozempic.

This targeted approach can really increase engagement and drive bookings.

Wellness Tips

Finally, try sharing general health, wellness, and beauty tips can help you connect with a broader audience and reinforce your services’ holistic approach.

After all, your content can focus on overall well-being, not just cosmetic procedures.

Consider posting articles or videos on topics like stress reduction, healthy eating habits, exercise routines, or mindfulness practices. You can even partner with local wellness experts to create collaborative content that expands your reach and credibility.

Try to position your med spa as a resource for all aspects of well-being, and you can attract a wider range of potential clients.

Amplify your marketing efforts easily with Pabau

And there you have it – your crash course in med spa social media marketing.

As you’ve probably realized, managing a successful med spa social media profile takes work.

So you really want to get something out of your efforts.

Luckily, Pabau, our all-in-one practice management system, can help.

With Pabau, you can seamlessly integrate a branded online booking portal link directly into your social media posts. This makes it effortless for potential clients to schedule an appointment.

You can also automatically collect client reviews after each appointment and share positive testimonials on your socials. Plus, you can create loyalty programs and gift cards to foster loyalty.

And this is just scratching the surface.

To get the full picture of how Pabau can transform your digital marketing efforts, book a demo today.

What you should do now

Schedule a Demo to see how Pabau can help your team.
Read more clinic management articles in our blog.
If you know someone who’d enjoy this article, share it with them via Facebook, Twitter, LinkedIn, or email.

See Pabau in action

Schedule a free demo with one of our team today.

Book a demo

Med spa social media marketing: 8 tips to increase online engagement for your clinic