85% of winners at this year’s Aesthetics Awards are Pabau customers – more details here
Expand your team without adding to your admin. Pabau makes staff management simple so you can schedule, commission, and pay your staff – hassle-free.
Growing your team is a surefire sign that you’re on the right track. However, managing staff in med spas and other healthcare businesses comes with a number of complexities.
Multiple locations, managing freelance as well as full-time staff, and the need to limit access to sensitive client information based on job role are just a few examples.
But, with the right software on hand, it doesn’t have to get your head in a spin. Pabau is perfectly placed to support all your staff management needs – all in one place.
Create unique staff profiles to keep all your essential team information all in one place. Securely share functionality with them so they can manage clients and take care of their own admin.
Pabau provides a single, secure location to store all your staff’s personal information, so you’ll always have the key information to hand whenever you need.
Plus, it’s all completely paperless.
Give your team full control of their own profiles to maximize their engagement with clients and get more bookings.
Add profile photos, reviews, and ratings to staff profiles on our online booking platform.
Select which services your staff members can perform and whether they can sell products, appear on the calendar, and accept online bookings.
That way, they only show up as available for the treatments they provide.
Stay one step ahead. Staff can choose to receive notifications about specific actions, such as a client booking an appointment or when an intake form is completed.
You can choose to receive an email or simply get an alert in Pabau.
Keep everything for your team in one place! Upload certificates, licenses, or any key documents directly to staff profiles, and organize them in folders your way—so nothing gets lost or forgotten.
When you’re hiring new staff, the last thing you need to worry about is what they can and can’t access. Pabau eliminates those concerns by giving you full control over what every member of your team can see and do in your practice’s account.
With multiple permissions settings, it’s quick and simple to manage exactly who has access to what in Pabau.
Get as detailed as you want with what your staff can see, use, and edit.
Use role-based permission settings to quickly assign the correct permissions to a specific job role, whether that’s your front-of-house team or a medical director.
Adding new staff on the system can be done quickly and efficiently. Simply check the box, and you’re good to go!
Select the features in Pabau that staff should and shouldn’t have access to.
From client records and reports, to leads and inventory, you can choose exactly who has access to what.
Visibility groups decide what information can be seen in lead and client records.
Choose from operational information, EMR, and financial details, and simply toggle off what you do and don’t want people to access.
Tired of scheduling headaches? Pabau’s smart booking system is here to help. We’ve designed our appointment scheduling and online booking features to simplify the booking process for both you and your clients.
Pabau’s clear, visual layout of daily schedules helps both you and your team see exactly what’s booked in.
Customize and edit any way you like, and block out individual schedules on a daily, weekly or monthly basis.
Create and publish rinse-and-repeat shifts in seconds with Pabau’s easy-to-use platform.
Forget the hassle of creating new shifts every week. With Pabau, simply set it to repeat, and you’re good to go.
Coming soon
We’ve added a staff payout feature to take care of all your bookkeeping headaches.
With the ability to add multiple payment accounts, you can pay your freelance employees directly without awkward payment transfers.
In other words, everyone gets their paycheck – hassle-free.
With Pabau, you can pay your freelance staff directly from the system, without having to transfer it from the main business account.
Set up individual Stripe accounts and avoid delays, processing fees, and the manual work of transferring between accounts.
Got more than one practice location? No problem?
With Pabau you can add wallets for each of your locations. Not only can you take payments for each location, it’s also easier to transfer cash, too.
Inspire your team with smart commission plans created directly within Pabau!
With multiple ways to earn commission, you’ll motivate your team and drive revenue at every opportunity – driving more sales and more revenue in your med spa.
Our smart commission program incentivizes your team to make recommendations and earn cash rewards. Choose between a fixed or tiered structure to suit your business needs.
A commission program shouldn’t just focus on selling retail products after a treatment. With Pabau, your team can earn on services, packages, memberships, gift vouchers, and products, offering multiple ways to boost earnings.
Without clear incentives, your team may not reach their full potential, or your best staff could be tempted to leave.
Our commission feature motivates with simple, performance-based rewards, helping you recognize, reward, and retain your top performers.
Ditch the spreadsheets and simplify commission calculations.
Pabau’s automated system does the math for you, minimizing errors and saving hours of manual work.
Plus, our reporting feature provides instant updates on your team’s performance and earnings. Easy mode, activated!
Our Timesheets and Wages feature takes care of clock-ins and clock-outs, setting the right wages, and managing overtime without any fuss. This means no more payroll errors or compliance headaches. With clear, accurate wage reports, you avoid the stress of manual calculations and keep your practice running smoothly while keeping your team happy.
Manual tracking and payroll errors waste time and money.
Our built-in time-tracking feature automates everything—from clocking in to wage calculations—ensuring accurate hours and smooth payroll processing.
Say goodbye to missed hours or overpayments!
Staying compliant with labor laws is simple with our time-tracking system, which automatically monitors working hours, breaks, and overtime.
Ensure your business meets all legal requirements, stay ahead of audits, and avoid costly fines with accurate, up-to-date records.
Why juggle multiple systems when you can have everything in one place?
Our time-tracking feature integrates seamlessly with staff payouts, commissions, and scheduling, simplifying management by connecting hours worked, pay, and bonuses—ensuring nothing falls through the cracks.
See your team’s hours and wages with just a few clicks.
Our intuitive reporting feature lets you monitor attendance, calculate wages, and manage overtime in real-time, making it easy to track staff performance across one or multiple clinics.
Design your forms once, then let Pabau take the wheel. We'll send them, gather info, and notify you when they're done. Say goodbye to manual data entry – Pabau populates patient records with form data automatically, saving you time and hassle.
Never miss a beat with Pabau's automated pre/aftercare emails. Our system sends your clients timely instructions and follow-ups, optimizing treatment outcomes and ensuring a smooth patient journey.
Worried about losing revenue from no-shows? Pabau allows you to set up deposit requirements and payment protection to minimize the financial impact of last-minute cancellations or no-shows – protecting your bottom line effortlessly.
Our Point of Sale (POS) system streamlines billing, invoicing, and payments, reducing transaction errors and improving cash flow. Let clients pay their way with Pabau Pay card terminals, seamlessly integrated with Pabau for a smooth experience. Then, access financial reports and get valuable insights with ease.
Further reduce missed appointments with customizable reminders. Send automated confirmation emails and texts with appointment details, intake forms, and cancellation policies. Set it up once, and let Pabau do the rest, maintaining a consistently full schedule.
Grow your client base without the guesswork. Automate personalized emails, create loyalty programs, and boost engagement with gift vouchers. Pabau’s built-in marketing features help attract more leads, collect reviews, and track your success – all in one place.
“I have a more medical role, so I’m able to access medical records, appointments and so on.”
“The therapists also have access to the patient contacts, their records, and the business manager has access to the reports and the diary.”
Owner, Director, and Lead clinician
Intrigue Cosmetic Clinic
All patient records are secure and easy to access with a PIN, if necessary. Reports can be pulled regularly to monitor business performance. Lastly, there is extensive support from the training team to make use of Pabau to the fullest.
Pabau has been a great fit for our clinic. The setup was smooth, and the support team has been incredibly helpful. It handles most of our daily operations efficiently, making everything run more smoothly.
Pabau is a very complete system which integrate a several features including patient’s bookings, marketing, payments, and stock control. All very useful to achieve a high quality patient experience and the overall business success.
These tools are designed to streamline the administrative and clinical operations of medical spas. Medspa patient management software helps manage everything from appointments, patient records, billing, inventory, and even marketing.
The staff management suite in Pabau is designed to help manage employee schedules, track shifts, set permissions, and handle commission calculations, all within one platform.
Picture this: more time with patients, less paperwork, and a medspa that runs like clockwork. That’s what good software brings to the table. It takes care of the routine stuff, boosts your efficiency, and gives you room to grow your business.
Pabau offers flexible options for med spas and other healthcare businesses of all sizes, starting at $28. Head to our pricing page to learn more about what’s included.
Absolutely! With Pabau, you can create detailed staff profiles and have full control over what each staff member can view and do within the system with role-based permissions. You can also manage employee work schedules and set which of your medspa’s services they can perform.
Role-based access in Pabau allows you to restrict system features based on user roles. For instance, front-desk staff can have access to appointment scheduling and client interactions but not to reporting or financial data. This ensures that sensitive financial information is protected and only accessible to authorized personnel, enhancing both compliance and data security.
Pabau’s visibility settings allow you to control which users can see specific types of client information, ensuring that sensitive data is only accessible to authorized personnel. This helps protect client privacy and maintain compliance by preventing unauthorized access to critical information.
Pabau simplifies shift planning for larger teams with customizable shifts that you can set to repeat automatically. You can easily create and block out shifts for specific days or times, and customize each shift based on the services provided. This makes managing schedules straightforward and flexible, saving you time and effort.
Pabau simplifies staff payouts by letting you set up multiple payment accounts for each employee. This means you can manage and process payments directly from the system without needing to make extra transfers or deal with manual bookkeeping. It streamlines the process and ensures everyone gets paid on time with minimal fuss.
Yes, you can pay your freelance staff directly through Pabau using separate Stripe accounts, streamlining the payment process and avoiding extra steps.
Yes, tracking commissions can boost overall sales by motivating your team with clear performance incentives. When staff see how their efforts directly impact their earnings, they’re more likely to strive for better results and drive higher sales.
Yes, you can set up unique commission structures for different locations or branches. Just like with different teams, you can create individual commission sheets for each location or branch.
This approach allows you to customize your commission plans to meet the needs of each branch effectively.
Pabau’s commission feature provides flexibility in handling tax implications and deductions.
You can decide if commissions are calculated based on the price before or after applying discounts. Similarly, you can choose whether the commission should be calculated on the price with or without tax.
For products, you can determine if commissions should be calculated on the retail price minus the cost price, while for services, you can choose to calculate commissions after deducting the cost of consumables used.
Both ‘Deduct Discounts’ and ‘Deduct Taxes’ can be enabled simultaneously to fit your specific needs.
Use the reporting feature in Pabau to track commissions and performance. This tool provides detailed insights into commissions through line-time reports and the Team report.
The Team report provides a broader view of performance across your entire staff, helping you understand how different team members contribute to your overall sales goals.
This detailed tracking allows you to:
Using one system for both time-tracking and staff management simplifies compliance by integrating all relevant data in one place. This ensures accurate tracking of work hours, breaks, and overtime, which helps prevent payroll errors and compliance issues. With everything managed in a single system, generating detailed reports for audits is faster and more accurate, reducing the risk of fines and ensuring you meet all labor regulations effectively.
Yes, you can correct or adjust time entries if needed, such as when a mistake occurs, someone forgets to clock in or out, or misses a break. However, only administrators have the authority to make these changes to ensure accuracy and maintain control over the records.
Yes, you can set up different pay rates for various shifts or job functions by assigning specific rates to each employee. This means you can customize compensation based on their role, shift type, or job function, ensuring everyone is paid appropriately for their specific responsibilities.
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