Pabau - Clinic Software for your Business | Go Paperless Today

ALL-IN-ONE PRACTICE MANAGEMENT SOFTWARE FOR CLINICS AND MEDICAL SPAS

Client record

Keep your patient records safe, secure, and easily accessible with Pabau’s robust EMR system

Make keeping patient records a breeze with our all-in-one system, purpose-designed to handle complex record-keeping.

Use Pabau’s client card to help you:

Keep comprehensive client records, with photographs, charts, forms, treatment notes, and more

Access client records from anywhere. Work across multiple locations, from other clinics to home visits

Safeguard confidential medical information to keep you compliant and aligned with industry standards

Confidently diagnose and prescribe directly from the client card, using our key integrations

Save time, boost revenue, and have more time to focus on clients

Effortlessly handle patient records in your healthcare or beauty business

Detailed client records are essential for patient safety, insurance, compliance, and your peace of mind. Our client management tool has everything you need to create robust records – including photos, treatment notes, intake forms, allergies, and more.

All the information you need, in one central space

Consolidate all the information you need about a client in a single, convenient space. From financial details to communication records and appointment history, our all-in-one suite provides you with a comprehensive overview of each client, at a glance.

Go paperless, make accessing patient records simple

Forget having to root through dusty filing cabinets for paper records. Digital client records = ultimate flexibility. Access patient information securely, from wherever you are, and on any device – at a newly opened second clinic, home visit, or even at a pop-up event.

Works in real-time, so your records are always up to date

Forget about manually moving data from one system to another. With Pabau, any changes to patient information are automatically updated. If a client updates their medical questionnaire in the patient portal, this data is immediately reflected in the client card. You never have to worry about accidentally working with out-of-date information.

Easily store intake forms and medical questionnaires

Send out intake forms and questionnaires and store them securely in the client card. Link them to your services so that each treatment has a dedicated form and, once the client completes the form, it will be safely stored in their client record.

Keep your data secure with restricted access controls

Make concerns about data security a thing of the past. Our stringent security features and restricted access controls ensure that only accredited staff can access confidential patient data in the client card. No accreditation? No access.

Make capturing high-quality before and after photos simple

Take photography to the next level. Create albums, timelines, and before and after comparisons to easily chart a patient’s progress – and share with a simple click. You also don’t have to worry about low-resolution images – we retain the quality of your photos, ensuring you capture subtle enhancements and significant changes.

Key integrations for confident medical diagnosing and prescribing

Make informed medical decisions directly within the client card. Pabau seamlessly integrates with SNOMED for precise diagnosis coding and the British National Formulary (BNF) database for easy prescribing. Record medical conditions and streamline the prescription process for accurate and efficient healthcare.

See the Client Card in action

Elevate your record-keeping

Add extra spice to your record-keeping with these small but mighty features. All accessed directly from the client card, they’ll help you squeeze even more value from the system.

Customizable view

Too much information is a killer to efficiency. Customize your view using the summary tool so that you see exactly what you need, and nothing you don’t.

Labels

Add labels to flag important information about the client, at a glance. You can also use these labels to generate reports and send targeted marketing campaigns.

Macro text

Create and store commonly used sentences as macro text templates. When it comes to writing treatment notes, you have readymade text at the ready to help save you time.

Medical information

Use this handy feature to check when a client last updated their medical information. You can view, edit, and even request them to update it - directly from the client card.

More features

Deposits and no-show
protection

Customizable consent
forms

Automated pre-care
and aftercare emails

Appointment
reminders

More features

Deposits and no-show
protection

Automated pre-care
and aftercare emails

Customisable consent
forms

Appointment
reminders

Who it’s for

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Case studies

Read our latest case studies to discover how our customers are using Pabau to save time, reduce admin tasks, and get back to doing what they do best – treating patients.

Help guides

Head to our Knowledge Base to find hundreds of helpful how-to articles that will walk you through how to do pretty much anything you want to do in the system.

Compare pages

Want to see how Pabau stacks up next to the competition? Head to our compare pages to take a closer look at our features next to other practice management software.

FREQUENTLY ASKED QUESTIONS

100%. We know how critical the security of client information is to our clients. The system incorporates robust security features, permissions settings, and encryption to ensure that only authorized personnel can access and modify sensitive patient information.

The client card streamlines the appointment scheduling process by offering quick access to past appointments. However, it goes one step further. Lots of tools will show you a client’s previous appointments, but what about showing upcoming appointments too? With Pabau you get a complete picture of their appointment history – and what’s coming next.

Yes. Pabau’s client card includes a communication log, allowing you to easily track and review interactions with clients. You can filter by the type of communication, such as phone, SMS, or fax. Even better, you can also track whether they’ve opened the communication or not – helpful for when you need to make sure they’ve read important information.

Absolutely. Pabau allows you to attach documents, photos, treatment notes, intake forms, patch tests and other documentation to a client’s record, which helps you to craft a comprehensive overview of their medical history, all in one dedicated hub.

While we’re here, it’s worth mentioning the photo feature in more detail. You can create photo albums, timelines, and use the comparison slider to track patient progress and results.

Additionally, you don’t have to worry about grainy or pixelated images. Our system retains the resolution of your images so the details stay sharp. Finally, we don’t charge for data storage, so you can add as many photos to the client record as you need.

Call us biased, but we believe that our client card is one of the most comprehensive on the market. Our system is incredibly feature-rich, and we’ve built several clever tools into the client card that will help you take managing patient records to the next level…

Injection plotting. Add charts to your treatment notes where you can plot the injectables you used, the quantity, and the lot number – and store it safely in the client card.

Dictation. Don’t have a lot of time between appointments? Dictate your notes and save them as voice notes on the client card – or turn them into letters using our PabauAI tool.

Packages. A crucial marketing play for medical spas and salons, use the client card to add any packages that your client has signed up for and track remaining sessions.

Relationships. Link third parties to clients, including family members and emergency contacts. You can also add third party relationships such as their GP, pharmacy, and insurance provider.

Pabau is a practice management software designed for GPs and MDs, medi aesthetic and med spa practitioners, and other healthcare professionals. Our software is built to handle the end-to-end patient journey, with online booking, forms, EMR, reporting, and more.

Injection plotting. Add charts to your treatment notes where you can plot the injectables you used, the quantity, and the lot number – and store it safely in the client card.

Dictation. Don’t have a lot of time between appointments? Dictate your notes and save them as voice notes on the client card – or turn them into letters using our PabauAI tool.

Packages. A crucial marketing play for medical spas and salons, use the client card to add any packages that your client has signed up for and track remaining sessions.

Relationships. Link third parties to clients, including family members and emergency contacts. You can also add third party relationships such as their GP, pharmacy, and insurance provider.

Ready to see how Pabau can
help your practice grow?