Online booking software
An online booking system built around your practice
Pabau’s online booking software creates a branded page where patients book, pay and complete their forms in minutes — a virtual front door for your practice.
Part of Pabau, the practice management platform behind 4,000+ medical practices and medspas across the UK, US and globally
Patient self-scheduling that fills your calendar 24/7
Many patients decide where to book in the moment, often outside opening hours. Pabau’s patient self-scheduling lets them choose a service, practitioner and time whenever it suits them. Each appointment arrives in your calendar confirmed, paid for and ready to go, without a single phone call.
How Pabau's online appointment booking system works
Choose
Patients pick a service, location and practitioner, or rebook a past treatment in one click.
Book
Patients select a time that suits them, or join the waitlist if their slot is taken.
Confirm
Patients complete their forms and payment at checkout, and the appointment lands in your calendar.
Appointment, class and multi-location booking
Pabau’s booking page handles appointments, class bookings, packages and memberships. Patients can book for themselves, a group or a child, at your practice or by video visit. Multi-location practices get a location finder with a map, so patients pick the nearest site. Returning patients rebook a past treatment in one click, and you decide what’s available and when.
Online intake and consent forms at booking
Pabau’s online booking collects intake and consent forms at checkout, before the patient reaches your door. Your team reviews the completed forms ahead of the appointment. Check-ins move faster, because patients who book online arrive with their forms done.
Online payments and deposits that cut no-shows
Pabau’s secure online payments take a deposit or full payment upfront. Patients can also choose to pay at the venue. Your no-show and cancellation policy appears before patients confirm, so each patient sees it at booking. With a deposit in place, a no-show no longer costs you the full appointment.
Waitlist management for fully booked times
Pabau’s waitlist management lets patients join a waitlist when their preferred time is fully booked. The waitlist notifies them as soon as a spot opens. Last-minute cancellations get filled instead of lost, and your calendar stays full.
Reserve with Google for bookings from Search and Maps
Reserve with Google adds a Book Online button to your practice’s listing on Google Search and Maps. Patients book straight from Google, without visiting your website. Each Reserve with Google booking lands in your Pabau calendar automatically.
A branded booking page that sells memberships and gift cards
Pabau’s booking page editor lets you match colors, fonts and wording to your brand. Preview the booking page on desktop and mobile, then publish when you’re ready. Show your reviews, gallery and team on the page. Sell memberships, packages, gift cards and products right next to your services.
Online booking analytics and conversion tracking
Pabau’s online booking dashboard shows how many patients start a booking, where they drop off and which channels bring bookings in. Channels range from your website to custom booking links. Connect Google Analytics, Google Tag Manager or Meta Pixel in a few clicks, with no code and no developer. Your ad platforms then track each confirmed booking.
Frequently asked questions
Online booking software is a tool that lets patients book and pay for appointments online without calling your practice. Pabau’s online booking software adds intake forms, deposits, a waitlist and Reserve with Google.
Yes. Pabau’s online booking lets patients book for themselves, a group, a child or a class, with several guests in one booking.
The patient can join the waitlist and gets notified as soon as a spot opens, so you don’t lose the booking.
Patients pay securely online when they book, or at the venue. You can also take deposits upfront, and patients can use gift cards and promo codes at checkout.
Yes. Add the booking page to your website, or share a direct booking link on social media, in emails or in messages. Patients can then book wherever they find you.
Yes. Reserve with Google adds a Book Online button to your Google listing, and each booking lands in your Pabau calendar.
Yes. The online booking dashboard shows where each booking came from and where patients drop off. You can also connect Google Analytics, Google Tag Manager or Meta Pixel with no code, so your marketing tools track confirmed bookings.
Yes. Patients can switch the booking page into any of 29 languages, so international patients can book with ease.
No. No booking system can prevent every no-show. Deposits, clear cancellation policies and automatic reminders reduce no-shows significantly.
Turn every visit into a booking
Let patients book, pay and buy online, on a booking page built around your practice.