85% of winners at this year’s Aesthetics Awards are Pabau customers – more details here
CRM SOFTWARE FOR WELLNESS CENTERS
Upgrade your wellness center with Pabau’s easy-to-use solutions. Our platform is designed to make managing tasks, marketing, and boosting revenue simpler. With customizable features and user-friendly tools, you can focus on what’s important: providing top-notch care and supporting your clients’ well-being journey.
Simplify client management: store information, track progress, and provide personalized services.
Book appointments with ease using Pabau's calendar, designed to fit your busy center's needs.
Customize your booking experience with our highly adaptable online booking feature, tailored to suit your requirements.
Attract and retain clients with our marketing toolkit, featuring loyalty programs, gift vouchers, feedback surveys, and email and SMS marketing.
Boost your earnings with Pabau's package options, which include built-in features to upsell and increase profits while keeping clients engaged.
Understand your business better with detailed reports, helping you make smart decisions backed by data.
Leave behind paperwork hassles and manual record-keeping. Pabau’s user-friendly platform simplifies client data management. Access detailed client profiles and track health history – all in one convenient place.
Consolidate all client data into a single, secure, and easily accessible client card.
The client card includes personal information, medical history, consent forms, treatment records, staff alerts, and client notes, providing a detailed repository that can be accessed from any device.
Track health history and progress with automated forms and customizable notes. Easily gather detailed client info and monitor their journey.
No more wasting time scanning papers or typing in data manually. Our system syncs client-filled intake forms directly to their profiles. It’s super easy and saves loads of time. Clients can fill out forms whenever they want before their appointments.
Creating medical forms is easy with our simple drag-and-drop builder. Customize your forms easily by choosing from a variety of components. Whether it’s intake forms, consent forms, or assessment forms, our platform lets you design with ease and accuracy.
If you need a jumpstart or some creative ideas, explore our selection of pre-designed templates to streamline the form creation process.
Keep your center running smoothly with Pabau’s calendar feature—a central hub for all your scheduling needs. Manage appointments with instant access to key information and automate appointment confirmations and reminders, ensuring your clients stay informed and engaged.
Manage your business on your terms with an appointment system that runs itself. Whether scheduling, editing, or canceling appointments, Pabau’s intuitive platform allows you to customize every aspect to fit your treatments, rooms, and availability.
Once an appointment is booked, Pabau takes care of the rest. It automatically sends your clients confirmation emails and text messages, ensuring they stay informed.
Additionally, they’ll receive email and SMS reminders before the appointment, decreasing the likelihood of no-shows.
Pabau automatically sends pre-treatment instructions based on the service, giving you peace of mind! Plus, you can link medical and consent forms for clients to complete conveniently from home.
Upgrade your offerings with Pabau’s built-in video consultations feature. Provide your clients convenient access to personalized health assessments, nutritional counseling, and coaching services, all from the comfort of their own homes.
Customize your calendar view based on room, practitioner, or location with our flexible options. Manage your wellness center’s schedule more effectively using various views and filters.
Give your clients a smooth online booking experience right from their phones or computers. Say goodbye to the hassle of back-and-forth scheduling and watch your calendar fill up. Meanwhile, focus on running your business, knowing your clients can book appointments whenever it suits them.
Avioid the hassle of endless back-and-forth communication as your clients make bookings quickly and easily. By linking our online booking portal with your website or social media, they can book appointments 24/7, saving you time and effort.
Setting up deposits helps prevent last-minute cancellations, giving you control over your schedule and earnings. You decide how much deposit each service needs.
Plus, you can ask for a bigger deposit from new clients or those who are more likely to not show up.
With a few clicks, customize the online booking portal to match your brand colors, select the services available for online booking, and decide on the client information you wish to collect.
Enhance your clients’ experience by allowing them to manage appointments through a fully customizable client portal.
You have the freedom to control their access and actions, from rescheduling and canceling appointments to viewing documents and invoices and managing package sessions.
Activate no-show protection to charge a fee if clients miss appointments, and tailor the amount to your rules. You can also set specific cancellation periods and decide the cost for appointments canceled within those periods.
Pabau offers the most comprehensive built-in marketing tools available. With features like loyalty programs, gift vouchers, and email and SMS marketing, you can engage clients through targeted marketing campaigns and promotions. Additionally, the reviews feature allows you to gather insights into customer satisfaction and improve service.
Our broadcasting feature enables you to send email and SMS marketing campaigns to your entire client base or specific target groups.
Whether you’re targeting clients who haven’t visited in a while, frequent visitors of particular services, or promoting underperforming services, you can tailor marketing campaigns to suit your needs. Additionally, take advantage of our extensive email design options, backed by built-in AI capabilities.
Our automation feature allows you to set up automated client care communications. Schedule automated reminders for follow-up treatments to ensure repeat visits, helping clients stay on track with their health goals while maximizing your center’s booking potential.
Continuously gathering client feedback is essential for ongoing improvement!
With Pabau, automated feedback surveys are sent to your clients, allowing you to customize the client feedback form and create your own questions tailored to your business needs.
Easily manage and respond to client reviews with Pabau’s all-in-one review dashboard. Keep track of feedback from different sources to maintain a great reputation and win over new clients.
Share your reviews on Facebook and highlight the best ones on your website using a review widget. You can also ask clients to leave reviews on Google.
Create custom gift vouchers to keep clients coming back and bring in new ones.
By allowing clients to customize their vouchers and making them available for purchase online, you’re not only providing a unique and inviting experience but also making wellness easily shareable among friends and family.
Loyalty campaigns encourage repeat business and boost profits by rewarding certain actions with loyalty points. Customers can then use these points to offset appointment costs, improving their overall experience.
Explore the incredible benefits of packages! With our platform, you can group together multiple sessions of the same service, offering your clients a great deal they can’t resist. This not only keeps them coming back for more but also boosts your sales and builds strong customer loyalty over time.
Create packages consisting of multiple sessions of the same service at lower prices. This attractive deal not only encourages your clients to come back but also helps your business make more money.
Offering clients the ability to buy packages online through your booking portal is a surefire way to boost sales and keep them coming back for more. Plus, clients can easily manage their package sessions right from the client portal.
The package upsell feature notifies your online booking clients when the service they’ve selected is included in a package. It also shows them how much they can save by purchasing a package instead of a single session.
By integrating our package widget directly onto your website, you’re giving yourself another powerful tool to increase sales and keep your clients informed about the range of packages available.
With the widget, clients can easily buy packages straight from your site, making the whole purchasing process as simple as possible.
You can also offer bundles, which are a mix of different packages, each including multiple sessions of the same service. Bundles give clients the chance to enjoy several sessions across two or more services, providing a complete and flexible experience.
Pabau’s interactive reporting and analytics tools allow you to monitor vital business metrics such as client retention rates, service performance, revenue generation, lead conversion rates, and much more. With this information, you can make better decisions and adjust your strategies to ensure success.
Pabau offers a variety of standard, pre-built reports categorized into different areas such as clients, sales, and appointments.
While these standard reports provide valuable insights on their own, they also serve as an excellent foundation for creating more detailed, customized reports.
With our analytics feature, you can visualize your data using pie charts and graphs. Our data visualization tools make it simple to transform numbers into clear visuals.
The goal is to make information easy to understand and use, so you can make decisions with confidence.
The Business Snapshot Report is your one-stop shop for key insights.
It provides valuable information on won and lost leads, converted consultations, client retention, online bookings, client satisfaction, capacity and utilization, and much more. This pre-built report lets you compare data between different periods.
How does nutritional counseling compare against massage therapies, mindfulness workshops, and health assessments in your center?
Pabau provides simple, clear reports highlighting your most profitable services, helping you make informed decisions based on data.
From inquiry to consultation, our integrated lead management system helps you efficiently handle and nurture leads. With this feature, you can easily guide potential clients through the process of becoming happy customers.
Make handling payments easier with our Payment Processing tools. Whether you're accepting payments online, using Pabau Pay card terminals, or sending QR codes for clients to settle outstanding invoices, we've got you covered.
Effectively manage your team's schedules, customize permissions and visibility rules, and optimize your center's operations.
Simplify keeping track of supplies and retail products with our stock management tools. Stay updated on stock levels, order when necessary, and monitor usage to ensure you're always ready to serve your clients.
Pabau has reduced our time in the office by, I would say at least 10 minutes per patient. So from the old system compared to the new system, it’s been a huge time saver.
Owner / Director, Ageless Enhancements
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