Deposit management software for clinics and med spas
Collect a deposit. Secure the appointment
Clients who pay upfront are clients who show up. Pabau lets you collect deposits automatically at the point of booking — no chasing, no manual processing, no gaps in your revenue.
Join 3,500+ practices that already use Pabau
Empty slots are costing you more than you think
Medical groups lose an average of 14% of daily revenue to no-shows.
And it’s not just the missed revenue — it’s the slot you could have booked, the client you could have seen, and the time your team spent preparing for someone who never turned up.
A deposit gives clients a reason to show up.
Set a deposit policy that fits your practice
Choose a fixed amount, a percentage of the service price, or full upfront payment, then apply it across your whole practice or override it per service.
Deposit collection integrates directly into your booking flow, so there’s nothing for your team to chase or reconcile manually.
Higher deposits for high-value treatments
A 15-minute consultation and a 3-hour advanced procedure shouldn’t carry the same deposit policy.
Service-level deposit rules override your company default — so your most prep-heavy or premium treatments are always properly protected.
Up and running in minutes
You don’t need to configure every service individually to start protecting your revenue.
Set a company-wide default and the rest runs automatically. Deposits are collected, recorded, and matched to the right client and appointment without any manual steps.
Deposits turn maybes into confirmed appointments
Clients who’ve paid a deposit show up.
Those who can’t make it, cancel early — not at the last minute, not by simply not showing. This keeps your diary accurate and up to date, and your slots stay open for rebooking.
Every way to pay, covered
Clients don’t all book the same way, and your deposit process shouldn’t be the same either.
Deposits are collected online during booking, in person at the point of sale for walk-ins, and outstanding balances settled at checkout — all in one system, no switching, no manual reconciliation.
Find out if Pabau is the right fit for you
Frequently asked questions
You can collect a fixed amount, a percentage of the service price, or full upfront payment. Set a company default and override it per service — so high-value or prep-heavy treatments can carry stricter rules than a standard consultation.
Yes. You can apply deposit rules to online bookings specifically, or extend them to all booking types. The setup is fully configurable based on how your practice operates.
Deposits collected through Pabau are automatically matched to the corresponding appointment and client record — no manual reconciliation, no chasing payments across separate systems.
Pabau uses Stripe for secure deposit collection. You’ll need to connect your Stripe account to activate online deposit payments. All card capture is handled through Stripe’s PCI DSS-certified infrastructure.
Yes. Clients who have paid a deposit are significantly more likely to attend or give sufficient notice if they need to cancel. It also filters out low-intent bookings — the kind that fill your calendar without filling your chairs.
A deposit is collected upfront when a client books. A cancellation policy applies a fee after a late cancellation or no-show. Pabau offers both as separate features, and they work well together as a two-layered approach to revenue protection.
One thing to have in mind, the cancellation policy overrides deposits (if you set it up that way), so you can have a company-wide policy rather than service-level deposits if you wish.
Yes. Pabau’s deposit and payment features are built with the compliance requirements of healthcare providers in mind, including secure handling of personal information and patient data.
Deposits can be waived or adjusted for clients on recurring billing plans or packages — keeping the experience seamless for your most loyal patients without compromising your policy for everyone else.
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