PRACTICE MANAGEMENT SOFTWARE FOR SALONS AND SPAS

Pamper your clients with your new all-in-one system

Pabau makes your work easier so you can focus on what you love: making your clients feel special. With our software, you’ll unlock your business’s full potential, achieving more while doing less.

Salons and spas use Pabau for:

Automating tasks, reducing admin work, and scaling their business

Taking bookings 24/7 and attracting more clients and leads

Boosting business through targeted marketing, including gift vouchers and loyalty programs

Analyzing data to make informed decisions and drive growth

Creating attractive packages to cater to different client needs

Booking calendar

Make sure your business stays on track with Pabau’s calendar feature — it’s the ultimate tool for all your scheduling needs. Easily handle appointments by quickly finding all the important information you need and setting up automatic confirmations and reminders to keep your clients in the loop and engaged.

Take charge of your schedule

With Pabau’s user-friendly platform, you can easily book, modify, or cancel appointments, giving you full control over your schedule.

Our appointment system practically manages itself, and you can tailor every detail to suit your treatments, rooms, and availability preferences.

Keep your clients informed and appointments on track

After booking, Pabau handles everything else, automatically sending confirmation emails and text messages to your clients to keep them informed.

They’ll also receive reminders via email and SMS before the appointment, reducing the chances of missed appointments.

Save time on form completion

Pabau simplifies intake and consent forms by automating the process, and syncing client-filled forms directly to their profiles. This saves time and allows clients to complete forms whenever they prefer, before their appointments.

Customize your calendar view

Tailor your calendar view to your preferences: opt for room or day view, or focus on specific employees or locations. Enhance your business’s scheduling efficiency with diverse viewing options and filters.

Ensure a smooth experience from start to finish

Pabau sends pre-treatment instructions tailored to each service as soon as appointments are booked, ensuring your clients are prepared beforehand. Additionally, you can provide aftercare instructions for treatments that require follow-up guidance.

Online booking

Our online booking system lets your clients easily book appointments from their phones or computers whenever they want. No more going back and forth trying to find a time that works for everyone! You can focus on running your business smoothly, knowing that your clients can book appointments whenever they need to.

Easy booking, just a click away

Integrate our online booking portal into your website or social media pages, allowing clients to schedule appointments anytime. This saves you time and hassle, as clients can make bookings without the need for constant back-and-forth communication.

Secure your schedule and earnings with customizable deposits

Make sure your schedule stays stable and your earnings are secure with deposits. They help avoid last-minute cancellations, so you’re not left in a bind.

You decide how much deposit each service needs and you can also set specific amounts for new clients or those prone to no-shows. It’s a simple way to keep your calendar in order and your cash flow steady.

Personalize your booking portal—your way!

Easily tailor your online booking portal to reflect your brand by selecting your preferred colors, choosing which services are available for online booking, and deciding on the client information you want to collect, all with just a few clicks.

No-shows, no problem—customize fees with our no-show protection feature

Enable no-show protection to implement a charge for missed appointments, and adjust the fee according to your preferences. Additionally, you can establish specific cancellation windows and determine the fee for appointments canceled during those time frames.

Client convenience, customized by you

Our client portal lets clients easily manage their appointments online.

You decide what they can do, like rescheduling and canceling appointments, viewing documents and invoices, or managing package sessions. You can enable them to make online payments for their outstanding invoices.

Marketing

Pabau equips you with a range of marketing tools to easily reach out to your clients. With features like loyalty programs, gift vouchers, and email and text message marketing, staying connected has never been simpler. Plus, the reviews feature lets you gather valuable feedback on client satisfaction, helping you enhance your services as needed.

Reach your target audience with customizable campaigns and AI-backed design

Use our email and SMS marketing tools to reach out to your entire client base or specific target groups.

Whether you’re aiming to reconnect with clients who haven’t visited recently, engage frequent visitors of specific services, or boost interest in underperforming services, you can customize your marketing campaigns to fit your requirements. Plus, leverage our wide range of email design options, powered by built-in AI capabilities.

Boost client engagement with automations

Set up automated client care communications with our automation feature.

Schedule reminders for follow-up treatments to ensure repeat visits and maximize your business’s booking potential. Plus, explore various opportunities, such as using automation for debt collection.

Increase loyalty and profits by rewarding client actions

Loyalty campaigns are your secret weapon for increasing repeat business and driving profits.

By rewarding specific actions with loyalty points, you’re not only encouraging customers to come back but also giving them a reason to keep choosing your business. When they accrue enough points, they can use them to offset the cost of their next appointment, ensuring they leave satisfied and eager to return.

Attract and retain with online gift vouchers

Want to keep clients coming back and attract new ones? Consider offering gift vouchers and make them available for purchase online. This not only gives a special experience but also makes it easy to share beauty with friends and family.

Feedback made easy: customize surveys, manage reviews, and showcase the best

Getting feedback from your clients is crucial for your growth! With Pabau, we simplify the process with automated feedback surveys that you can tailor to your business.

You can easily handle and respond to client reviews through our review dashboard and highlight your most positive reviews directly on your website by incorporating a review widget.

Packages

Offering packages is guaranteed to keep clients coming back, boost your sales, and build strong customer loyalty over time. With our software, you can bundle multiple sessions of the same service, giving your clients fantastic deals they won’t be able to resist. You can also use the package upsell feature to recommend packages when clients are booking online.

Offer value-packed packages to keep clients returning

Create packages that include multiple sessions of the same service at reduced prices. This offer not only motivates your clients to keep coming back but also helps your business increase its earnings.

By providing such value-packed deals, you’re not only rewarding your loyal customers but also attracting new ones.

Increase sales and client retention with online package sales

Enable online package sales through your booking portal for easy access by clients booking online, ensuring increased sales and repeat business. Additionally, clients can easily manage their package sessions from the client portal.

Boost package sales by highlighting client savings

Our package upsell feature lets your online booking clients know if the service they’ve picked is part of a package. It also shows them how much money they can save by choosing a package instead of just a single session.

Maximize sales and convenience with our website package widget

By adding our package widget directly to your website, you equip yourself with another handy tool to boost sales and keep your clients up to date on available packages.

With this widget, clients can easily buy packages straight from your website, making purchasing as simple as it can be.

Shape the ultimate client journey with package bundles

Mix and match various packages to create bundles, each consisting of multiple sessions of the same service. Bundles let clients enjoy multiple sessions across two or more services, offering a complete and flexible experience.

Stock management

Pabau’s stock management tools simplify the process of monitoring salon supplies and retail products. Your team can stay informed about stock levels, place orders as needed, and monitor usage to ensure you’re always well-equipped to serve your clients.

Keep your shelves full and your clients happy

Add all your products easily, whether they’re consumables or for retail purposes, and keep tabs on how much you have at each location.

Set minimum and maximum stock levels to make sure you always have enough in stock. You can also choose to get alerts if your stock drops too low, so you never run out unexpectedly.

Keep track of your inventory levels with regular counts

Ensure your inventory stays accurate by regularly checking your stock levels. You can use a barcode scanner or manually input the data—whatever works best for you.

Any discrepancies will be flagged, giving you a clear overview of your inventory status, including total items, out-of-stock products, low-stock items, and pending deliveries.

Manual or automated order handling, with easy tracking

In Pabau, managing product orders is flexible. You can input them manually or let the system suggest items based on stock levels. Tracking orders and reviewing past purchases is quick and easy whenever needed.

Analytics

Pabau’s reporting and analytics tools let you keep a close eye on your business metrics. You can track client retention, popular services, sales performance, and a wide range of other key indicators. This information helps you make smart decisions and tailor your strategies to your business needs.

Unlock valuable insights using our standard and custom reports

Pabau offers a variety of standard reports organized into different categories like clients, sales, and appointments. These reports give you useful insights into various aspects of your business.

They also serve as a foundation for creating even more detailed, customized reports that focus on the specific aspects of your business that matter most to you.

Turn numbers into visuals

Visually present your data using pie charts and graphs. Our data visualization tools make it simple to transform numbers into clear visuals. The goal is to make information easy to understand and use, so you can make decisions with confidence.

Get all your vital business metrics in one report

The Business Snapshot Report is your go-to for essential insights, offering a wealth of valuable information.

It covers everything from won and lost leads to converted consultations, client retention, online bookings, client satisfaction, capacity, utilization, and more. This ready-made report enables easy comparison of data across different time periods.

Compare service profitability and drive informed decisions

How do body treatments compare to skincare and hair services at your salon? Pabau simplifies the process with clear, easy-to-understand reports that spotlight your most profitable services, enabling you to make informed decisions grounded in data.

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