ALL-IN-ONE SOFTWARE FOR PRIMARY CARE PRACTICES

Treat more patients while maintaining the highest quality of care

Pabau’s all-in-one practice management system makes everyday tasks easier, allowing you to optimize your workflows and grow your practice. Manage appointments, ensure a smooth patient journey, take payments, and prevent no-shows—all while reducing admin and boosting your bottom line.

Primary care clinics use Pabau for:

Managing patient records and treatment plans

Automating tasks, minimizing administrative workload, and improving efficiency

Sending automated appointment reminders, follow-up messages, and other patient communications

Using Pabau AI to improve patient care

Paperless patient records

Dealing with paper forms, converting documents to digital, and worrying about losing important files can be a hassle. Our system makes it easy. You can relax knowing your patient data is safe and accessible from any device.

All your patients' essential details are right at your fingertips

With just a click, medical professionals can securely access personal information, electronic health records, communication logs, financials, and more from the client card. Our centralized system streamlines access to vital information, reducing errors and improving patient care.

Maintain precise diagnosis records through standardized coding

Pabau makes diagnosing easier with SNOMED and ICD codes, automatically logging patient diagnoses whether you enter the codes yourself or they’re pulled from medical forms. 

Managing allergies in patient records is also simple, which helps build a complete patient profile

Plus, Pabau’s AI features alert you during tasks like writing letters or prescribing medication, ensuring you provide the best patient care possible.

Save time and improve accuracy with macros

Effortlessly insert complex information, including symptoms, exam details, lab requests, and billing codes, directly into patient records. Macros are like shortcuts that let you quickly add these details to patient records.

And Pabau’s advanced macros are a step above basic tools, ensuring consistency and reducing errors, even with complex medical information.

Voice your medical records with our dictation tool

Say goodbye to typing and hello to dictation! Our dictation feature lets you speak your notes directly into the system, capturing medical terminology accurately.

It’s like having a personal assistant for your documentation—just speak naturally, and your words are instantly saved as voice notes or transcribed into letters.

Booking calendar

Our calendar feature is the perfect solution for all your scheduling needs. Easily manage appointments by accessing key information quickly, and set up automatic confirmations and reminders to keep your patients informed.

Manage your schedule with confidence

Pabau’s intuitive booking platform puts you in control. Easily book, reschedule, or cancel appointments with just a few clicks. Customize every detail to match your services, room preferences, and availability, all within a user-friendly interface.

Ensure your patients stay updated and appointments run smoothly

Once an appointment is booked, Pabau takes care of the rest, sending automatic confirmation emails and texts to keep patients informed. 

They’ll also receive timely reminders via email and SMS, minimizing no-shows.

Upgrade patient intake with automated forms

Simplify admin tasks and save time by automatically sending intake forms when patients schedule appointments.

With all details automatically stored in the client card, you can avoid manual scanning or typing of form data.

Connect with your patients anywhere they are with video conferencing

Our video conferencing feature enables you to hold virtual appointments from any location. 

Perfect for telehealth services, consultations, and follow-ups, it makes accessing care easier for your patients.  

Plus, you can access essential information like the client card, POS, and client timeline directly within the video call, ensuring you have all the details you need for a successful consultation.

Online booking

With our online booking system, your patients can book appointments anytime from their phones or computers. No more back-and-forth to find a good time! You can focus on running your practice, knowing your patients can book whenever they need to.

Booking is easy and just a click away

Integrate our online booking portal into your website or social media pages to save time.

Patients can then schedule appointments themselves 24-7 from anywhere, completely eliminating the need for back-and-forth communication and freeing up your staff for other tasks.

Protect your schedule with deposits

Deposits help prevent last-minute cancellations and keep your schedule stable.

You choose how much deposit each service requires, adjusting amounts for new patients or those who often miss appointments. This makes it easier to manage your calendar and keep your cash flow consistent.

Customize your booking portal to suit your style

Customize your online booking page with your brand colors, service offerings, and required patient information—all with just a few clicks.

This personalized experience strengthens your brand identity and streamlines your primary care operations.

Patient convenience, customized by you

Our client portal allows patients to easily manage their appointments online, which removes bottlenecks and enhances the client experience. 

You choose what they can do—reschedule or cancel appointments, view documents and bills, manage package sessions, and even pay online. 

This both reduces admin and improves cash flow by encouraging timely payments.

Handle no-shows with ease!

Implement no-show protection to charge for missed appointments, adjusting fees as you prefer. 

Set specific cancellation deadlines and determine fees for late cancellations, safeguarding your income. 

This ensures you’re compensated for your time and resources, even when appointments are missed, contributing to a healthier bottom line for your practice.

Echo AI

Step up your patient care with our AI-powered tools. Embrace technology to simplify tasks, manage patient risks better, and boost your practice’s performance.

Smart letters and personalized messages crafted by AI

Upgrade your patient communications with AI-generated letters. This feature uses detailed patient data from client cards and specific treatment notes to craft personalized letters for patients or third parties.

You can easily edit the content as needed, making communication more efficient and tailored to your practice’s needs.

Enhance your prescribing process with AI assistance

Pabau’s AI scribe acts as a safety net during the prescribing process. 

It analyzes the individual patient record, flagging any allergies or contraindications before you prescribe medications. 

This ensures your treatment plans are both effective and safe, minimizing risks and providing personalized patient care.

Stay on top of risks with AI-powered alerts

Pabau AI reviews patient information and automatically checks for potential issues and medication interactions, providing an added layer of safety.

It flags any concerns with previous prescriptions, ensuring safe and informed prescribing practices.

Prescriptions

Pabau’s prescription system makes prescribing medications quick and straightforward. Easily send prescriptions to pharmacies via fax, ensuring your patients receive prompt care.

Seamlessly identify medication contraindications

Pabau enhances safety by identifying potential contraindications based on patient allergies using our drugs database integration. 

This feature provides immediate alerts to healthcare providers about issues like drug interactions or allergies before prescribing, reducing the risk of adverse drug events and prescribing confidently and safely.

Configure dosages with ease

Pabau’s flexible dosage instructions simplify and personalize medication management. 

Choose recommendations from our large drug database or create customized instructions using our intuitive dosage instruction builder, ensuring clarity and accuracy while improving patient adherence.

Save time with one-click repeat prescriptions

Cut down on administrative tasks and improve patient adherence with repeat prescriptions.

Let our system handle repeat prescriptions, saving you time and effort while providing patients with a convenient way to manage their ongoing medications, leading to better health outcomes and increased satisfaction.

Access over 91,000 US pharmacies

Find pharmacies across the US with Pabau’s database of over 91,000 locations. Simply search by name or zip code, and link them to patients for easy prescription sending.

Billing and invoicing

Pabau makes handling your practice’s finances easy with built-in billing and invoicing features. Quickly create invoices, check payment statuses, and manage insurance claims with our simple tools.

Easily complete checkouts and access invoices

Our built-in Point of Sale system makes it super easy to handle payments and create invoices. It works perfectly with our Pabau Pay card terminal, making transactions simple.

You can accept full payments online or send QR codes for patients to pay their invoices. Our payment processing feature covers everything you need, making the whole process smooth and hassle-free.

Link patients to their insurers for easy payments

Create profiles for the insurance companies you work with and link them to patient records. 

This allows you to easily track insurance coverage, automate claim submissions, and manage patient responsibility seamlessly.  

By clearly defining payment responsibilities and automating the process, Pabau simplifies insurance billing, which leads to faster payments and improved financial efficiency.

Tailor price lists for precise billing

Create custom pricing lists for various insurance providers to ensure patients are charged correctly according to their insurance agreements. This streamlines the process by removing the need for staff to manually enter prices for each appointment.

The outcome? More accurate and efficient billing with straightforward pricing rules.

Simplify your insurance workflow with payment remittance

Manage all your outstanding invoices in one go when insurance payments arrive.  

Manually tracking and reconciling insurance payments across multiple invoices and patients can be a time-consuming and error-prone process. 

Pabau streamlines this by allowing you to efficiently handle multiple entities, stay compliant with tax reporting, and match invoices easily.

Other features loved by
primary care practices

Marketing

Keep your schedule busy and patients engaged with our robust marketing toolkit. It includes email and text newsletters, customized feedback surveys, review management, and other useful tools

Analytics

Understand your business's performance with comprehensive reports. They provide the insights you need to make informed decisions that boost your business and enhance patient care.

Automation

Pabau's automation features allow you to schedule appointment reminders, follow-up instructions, and educational materials. Automate marketing campaigns, recall management, sales processes, invoicing, and more.
This improves patient engagement and care, frees up staff time, and optimizes your practice's efficiency.

[Pabau] makes things so much easier in terms of your medical records, diary management, your reporting system, and that’s really very important for a business.

Dr Ahmed El Houssieny