Zanda Pricing & Plans in 2026: Is It Worth Your Investment?

Key Takeaways

Zanda’s pricing starts at $19/month. The Starter plan caps you at 1,000 appointments. Growth at $49/month removes that limit.

Costs climb as your team grows. Each additional practitioner on Growth is $19/month.

Several features cost extra. SMS, Telehealth Pro, and BizzyAI Scribe are paid add-ons on every plan.

Pabau starts at $69/month with scheduling, clinical records, marketing automation, payments, and inventory included.

Zanda is a popular choice among allied health professionals, and it’s easy to see why. 

The entry price is low and the feature list covers the basics. But dig into Zanda pricing and you’ll find that every extra practitioner, SMS message, and telehealth upgrade adds to your bill.

In this guide, we cover what each plan actually costs, what’s included, and how it stacks up against Pabau.

How much does Zanda cost?

Zanda (formerly Power Diary) offers two plans: Starter and Growth. 

Starter is built for solo practitioners. Growth supports solo and group practices, with the option to add practitioners for an extra monthly fee.

Here’s the full pricing breakdown:

Pabau: An Alternative

Pabau is an all-in-one clinic management system built for medical aesthetics and private practices.

Unlike Zanda, which serves general allied health professionals, Pabau is designed around the full medically-led patient journey.

At $69/month, every Pabau plan includes features that Zanda either locks behind its Growth tier or doesn’t offer at all:

• Online bookings and appointment scheduling
• Electronic medical records (EMR) with notes, consents, and medical history
• Automated reminders and AI-powered workflows
• Stock management and Point of Sale (POS)
• Marketing automation and client retention tools

Here’s how Pabau’s plans compare:

See the full breakdown on Pabau’s pricing page.

Zanda pricing plans: A breakdown

Zanda offers two plans, but the features you get at each tier are very different. 

Starter works for solo practitioners just getting started. Growth is where you get customizable clinical notes, multi-location support, and tools for managing a team.

Here’s what’s included at each level and where costs start to climb.

Appointment management

Source: Zanda

The Starter plan caps you at 1,000 appointments per month. If you’re seeing 10+ clients a day, you’ll hit that within a few weeks.

Growth removes the cap entirely and adds:

• Unlimited group appointments
• Multiple practitioner views
• Locations filter for managing multiple sites
• Calendar groups and custom display order

Both plans include recurring appointments, the availability finder, and appointment conflict alerts.

Client management and clinical notes

Source: Zanda

Both plans include unlimited client, contact, referrer, and third-party profiles.

Starter gives you 100GB of document storage and ready-to-use progress notes. Growth adds:

• Unlimited document storage
• Customizable note templates
• A practice operations manual
• Client admin notes
• Client tasks

If you need to standardize session notes across a team, you’ll need Growth.

Online bookings and client portal

Source: Zanda

Both plans include a client portal for booking appointments, viewing invoices, completing online forms, and syncing with Google Calendar.

Where they differ is scale. Starter limits you to one physical location and one telehealth location. Growth opens up multiple locations with a locations filter, plus room and resource bookings.

Automated reminders and communication

Zanda’s Starter and Growth plans include:

• Appointment reminders and automatic confirmations
• Customizable communication templates
• SMS notifications (pay-per-message, see hidden costs section)

Bulk communication tools are only available on Growth.

Telehealth (Add-on)

Zanda offers three telehealth options:

• Telehealth Basic: Free, up to 100 minutes/month. After that, $0.01 per participant-minute.
• BYO Zoom: Free if you have a Zoom account. Includes Zoom Desktop and Mobile App features.
• Telehealth Pro: $9/month per practitioner. Unlimited calls, screen sharing, file sharing, and session recordings.

If your practice runs virtual sessions regularly, Telehealth Pro is the only option without usage caps.

BizzyAI (AI-powered assistant)

Source: Zanda

Zanda recently rolled out BizzyAI, an AI-powered assistant with three tiers:

• BizzyAI: Refine is free for all users. It helps create and refine clinical and admin notes based on your inputs.
• BizzyAI: Scribe costs $1 per transcription hour. It transcribes client sessions and generates session notes in your personal style.
• BizzyAI: Insights is coming soon. It will offer AI-driven insights, professional reports, and the ability to query client records and clinical data.

Refine is useful for quick admin work, but if you’re doing regular client sessions, Scribe at $1/hour is where the real time savings are.

Zanda hidden costs

Zanda doesn’t have hidden fees, but several add-ons and usage-based charges can catch you off guard. Here’s what to watch for:

• SMS messaging costs $0.09 per outbound message (replies are free). Practices in the US and Canada also need a dedicated SMS number at $4.99/month, which includes 35 credits.
• Telehealth Pro is $9/month per practitioner for unlimited video calls. The free tier only covers 100 minutes/month before overage charges kick in at $0.01 per participant-minute.
• Stripe payment processing fees apply to every online payment (typically ~2.9% + $0.30 for US cards). Zanda doesn’t add a markup, but the cost is still there.
• BizzyAI Scribe charges $1 per transcription hour for AI-generated session notes.
• Extra practitioners on the Growth plan cost $19/month each ($9.50 with the current 50% promo for 6 months).
• Insurance claiming is available as an add-on with a $50 enrollment fee, $0.15 per claim, and $0.10 per ERA/EOB.

Zanda pros & cons

Here’s a quick breakdown of Zanda’s pros and cons.

Pros

• Affordable entry point: Starter at $19/month makes it one of the cheapest options for solo practitioners.
• Strong clinical notes: Customizable templates and ready-to-use progress notes that work well across allied health.
• Solid client portal: Clients can book appointments, complete intake forms, view invoices, and manage their health records on their own.
• Responsive support team: G2 reviewers consistently praise the team for being helpful via chat, email, or video.
• 12-month money-back guarantee: If Zanda doesn’t work for you within a year, you get a full refund. That’s uncommon in this space.

Cons

• Per-practitioner pricing adds up: Every new practitioner on Growth costs $19/month. A 5-person clinic is looking at $125/month before any add-ons.
• SMS is pay-per-message: Zanda charges for every outbound text. Other platforms bundle SMS into the plan.
• No built-in marketing automation: You’ll need Mailchimp or another third-party tool for email marketing, SMS campaigns, or client segmentation.
• No inventory management: No stock management, POS, or retail capabilities. Medspas and product-focused clinics will need to look elsewhere.
• Reporting lacks depth: Multiple G2 reviewers say reporting and analytics need improvement, especially around financial insights.

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Who is Zanda best for?

Zanda works best for allied health professionals who need straightforward appointment scheduling, clinical notes, and a client portal.

It’s not built for medically-led aesthetics or practices that need inventory, advanced marketing, or deep payment policy controls.

Solo allied health practitioners

Zanda is a strong fit for:

• Psychologists
• Physiotherapists
• Counsellors
• Speech pathologists
• Occupational therapists

These practitioners need reliable practice management without the complexity of a full clinic system. The Starter plan delivers exactly that.

Small group practices (2–6 practitioners)

The Growth plan supports multiple practitioners with shared calendars, room and resource bookings, and customizable note templates.

It works well for small behavioral health or multidisciplinary clinics that mainly need scheduling and session management.

Budget-conscious startups

A good option for new practices that only need basic client management, online bookings, and integrated billing. Zanda’s low entry price and 14-day free trial make it a practical starting point.

Running a medical spa, skin clinic, or GP practice? You’ll likely need more than Zanda offers. Pabau is typically a better fit.

Zanda customer reviews

Zanda holds a 4.7/5 on G2 and a 4.6/5 on Capterra. Here’s a summary of what users like and where they see room for improvement.

Positives

Users consistently praise Zanda for its simple interface and responsive support. Solo practitioners in particular value how quickly they can get up and running.

Common highlights include:

• Intuitive calendar, even with multiple clinicians and varying availability.
• Client portal that handles bookings, invoices, and forms without staff involvement.
• Responsive support team available via chat, email, or video.
• Customizable note templates that fit different practitioner workflows.

One G2 reviewer describes the platform as straightforward and practical, noting how it makes tracking payments and patient data easier across their practice.

Complaints

The platform isn’t without friction. A few recurring issues come up across reviews, particularly from practices that are scaling.

Common frustrations include:

• Reporting lacks depth and customization, especially for financial data.
• No native mobile app and a clunky mobile web experience.
• Limited room and resource booking for multi-practitioner setups.
• Automation setup that gets confusing across multiple appointment types.

A reviewer on G2 flags that when you click into a record from a report, navigating back doesn’t keep the original view. You end up re-running the report or working across multiple tabs. 

Best Alternative to Zanda: Pabau

Pabau covers the gaps Zanda leaves open. It’s built for medically-led and aesthetic practices that need more than scheduling and clinical notes.

Here’s what sets it apart.

• Advanced clinical tools

Pabau’s EMR is purpose-built for medically-led practices. Every client record includes:

• Medical history and consents
• Treatment notes and before-and-after photos
• Face mapping and injectable tracking
• Contraindication and allergy alerts

Staff see the full patient timeline in one place and can flag risks before a treatment starts.

• Built-in marketing automation

Every plan includes marketing tools with no third-party integrations needed:

• Automated campaigns and reactivation flows
• Loyalty tools and client segmentation
• Recall sequences and targeted promotions
• Engagement tracking inside the platform

Learn more about Pabau’s full feature set.

For a deeper side-by-side breakdown, see Zanda vs Pabau.

Try Pabau’s All-In-One Practice Management Software

Zanda is a solid starting point for solo practitioners on a budget. But as your practice grows, so do the workarounds.

Pabau gives you one platform for everything from booking to aftercare, with the clinical tools and automation to grow with you.

Book a demo to see the difference in action.

FAQs