Medical claims management
Every insurance
claim, every insurer,
in one place
Submit, track, and record payments from a single dashboard — so your team spends less time on billing admin, and your clinic
gets paid faster.
Join 3,500+ practices that already use Pabau
One dashboard for all your insurance claims
See the live status of every claim in a single view.
Every claim moves through the same clear stages — pending, submitted, processing, paid, or error — so you always know where it stands.
Filter by date, insurer, or invoice ID to find any claim in seconds.
Insurer details live on the patient record
Add a patient’s insurer and policy to their patient record, and every invoice routes to the correct third party automatically.
No re-keying at the point of billing, no mistakes on submission — just one source of truth for every insured patient in your clinic.
Send claims to Healthcode (UK) or Claim.MD (US) without leaving Pabau
When an invoice’s ready, hit Send. Pabau pulls the patient, treatment, and insurer details straight from the patient record into a pre-filled submission.
Review, adjust if you need to, and send directly to Healthcode — no double entry, no switching tools, no manual uploads.
In the US, Pabau connects to Claim.MD — submit claims electronically to thousands of payers, run real-time eligibility checks, track claim status, and post ERA remittances, all from the same dashboard.
Or email your claims, direct from Pabau
Every insurer, one workflow
Some of your insurers connect directly to Pabau. Others need claims by email.
Either way, send every claim from the same dashboard, with the invoice attached and the status updated the moment it goes out.
Catch missing details before they become rejections
Pabau runs validation checks in the background every time you go to send a claim, making sure the details insurers need — like membership numbers and authorisation codes — are in place.
If something’s missing, the Send button stays disabled until it’s fixed. Fewer rejections, fewer resubmissions, fewer chased payments.
Keep your billing and your claims in sync
When a claim is paid, update its status and record the payment against the right invoice — all from the same Claims dashboard.
No spreadsheet exports, no rekeying into a separate finance tool. Your claims, invoices, and patient records stay aligned, every time.
Your claims, your clinic, one system
Claims don’t sit in a separate module or a third-party plugin. They live alongside your calendar, patient records, invoicing, and financials — so everyone’s working from the same data.
That’s the difference between insurance billing that’s built in, and a patchwork of tools where claims fall through the gaps.
Find out if Pabau is the right fit for you
Frequently asked questions
Medical claims management software helps healthcare providers submit, track, and reconcile insurance claims for treatment delivered to insured patients. It replaces manual processes — spreadsheets, paper forms, separate submission portals — with a single system that handles billing from invoice to payment.
Pabau lets you link patients to their insurers, raise invoices directly to the correct third party, and submit claims through Healthcode or by email. Every claim is tracked through clear stages — Pending, Submitted, Processing, Paid, Error — in a single dashboard.
Yes. Pabau’s Healthcode integration lets you submit insurance claims directly from within your account. Invoice details pre-fill the submission, so there’s no double entry and no switching between tools.
You can still manage claims in Pabau. For third parties not on Healthcode, submit claims by email directly from the platform — with the invoice attached, sent from your own email address, and the claim’s status updated automatically. The Chase Invoice action handles follow-ups from the same place.
Yes. Pabau is used by consultants, specialists, and private clinics working with insurance billing — from single-practitioner practices to multi-location groups. The Claims feature handles the full workflow, from patient record through to payment.
Every claim sits in the Claims dashboard with a live status. Claims move through five stages: pending (created but not yet submitted), submitted (sent and awaiting processing), processing (third party is reviewing), paid (successfully processed and settled), and error (requires attention to fix and resubmit). You can filter by date, insurer, or invoice ID to find any claim in seconds.
You’ll need to enable insurance billing in your account, add your third-party insurers, create insurer-specific price lists, connect Healthcode (if applicable), and link patients to their insurance in the client card. Pabau’s support team can help walk you through the setup.
Yes. Pabau runs validation checks in the background every time you go to send a claim — making sure required details like membership numbers and authorisation codes are filled in correctly. If anything’s missing or doesn’t match, the Send button stays disabled until the claim is complete, so you don’t accidentally submit something that’ll be rejected.
Yes. Pabau supports insurer-specific price lists, so fees and services can be set per third party. Invoices and claims are raised against the right price list automatically based on the patient’s linked insurer.
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