Online Reputation Management Software | Pabau
Take control of your online reputation
Collect, manage, and respond to client reviews — all from one place. Pabau’s review management tools help you build trust, attract new patients, and protect your clinic’s reputation.
Join 3,500+ practices that already use Pabau
“The biggest benefit from using Pabau is having so many Google reviews. Because of that. I’m able to get more clients through Google.”
Manage all your reviews from one place
With Pabau’s online reputation management software, reviews from Google, Facebook, and other platforms are brought together in one dashboard — no more jumping between sites to stay on top of client feedback.
Your overall score across all platforms is displayed front and center, so you always know where you stand.
Automate your review requests
Manually chasing reviews takes time you don’t have.
Pabau sends a personalized review request via email or SMS after every appointment — driving a consistent stream of feedback from happy clients without any extra effort from your team.
Prompt satisfied clients to leave a Google review
After a client submits feedback, Pabau can automatically prompt them to post a review on your Google Business Profile.
More Google reviews means higher ratings, stronger local search rankings, and more new patients finding your clinic when they search nearby.
Respond to reviews in seconds with AI
Don’t have time to respond to every review? Pabau’s AI tool generates a response in one click — using templates you can edit and tailor to your tone of voice before sending.
Faster replies, more professional responses, and a stronger online reputation — without adding another task to your day.
Protect your reputation with private feedback
Not every client will raise a concern in person. Pabau’s survey flow collects private feedback first, giving you the opportunity to address issues internally before they become public reviews.
Just hit ‘Show’ when you’re ready to share — ensuring your reputation stays in your hands.
Build your own feedback surveys
Create custom client feedback surveys that match your brand — choose your questions, add your logo and colors, and start collecting meaningful responses straight away.
Pabau also includes a ready-made question bank to get you started. For best results, send them while the experience is still fresh.
Share your best reviews on social media
Turn your strongest client reviews into marketing content with Pabau’s built-in social sharing tools. Favorite your best reviews to feature them on your website automatically, or share them directly to Facebook and Instagram with one click.
Social proof is one of the most effective ways to build trust and convert new leads into booked appointments.
Embed reviews directly on your website
Pabau’s review widgets and badges let you display live star ratings and client reviews on any page of your website — no manual copying, no outdated screenshots.
Place them on your home page, service pages, or booking flow to give patients real social proof at the exact moment they’re deciding whether to book.
Find out if Pabau is the right fit for you
Frequently asked questions
It’s a tool that helps you collect, monitor, and respond to client reviews across multiple platforms — all from one dashboard. Pabau’s online reputation management software automates the process so your clinic builds a strong reputation without manual effort.
After a client submits feedback, Pabau can automatically prompt them to post a Google review on your Google Business Profile. This grows your rating and improves your local search ranking over time.
Yes. Pabau’s dashboard surfaces negative reviews immediately so you can respond quickly. The AI tool can generate a response in seconds, making it easy to address concerns professionally without spending time drafting from scratch.
Yes. Pabau’s survey flow collects private feedback first — giving you the chance to resolve issues internally before a dissatisfied client posts on a public review site.
Yes. Pabau’s review widgets let you display live star ratings and client reviews directly on your website, turning feedback into a patient acquisition tool on your highest-traffic pages.
A higher review volume and strong Google rating are key signals that influence local search rankings. Pabau’s automated review requests keep those signals consistently strong without any manual effort.
One platform for your entire practice
See how Pabau gives you all the tools you need to reduce admin, improve the patient experience, and support sustainable growth.
