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ALL-IN-ONE PRACTICE MANAGEMENT SOFTWARE FOR MEDICAL SPAS

Waitlist

Eliminate gaps in your schedule with our automated waitlist feature

Never let an empty appointment slot go to waste

Use Pabau’s waitlist tool to:

Fill last-minute cancellations and empty slots

Maximize earning
potential with a fully booked, efficient calendar

Improve the patient experience by making it easy for clients to book

Save your team time and
ensure they’re motivated and productive

Trusted by over 3500 practices around the world

Use the waitlist tool to fill your calendar and increase profitability

Fill empty calendar slots

Maximize your efficiency.

Unfilled slots in your diary cost money, create periods of downtime, and mean you’re running less efficiently than you could be.  

With the waitlist feature, you’ll have a much better chance of filling your diary – without the hassle of messaging clients manually.

Boost profitability and revenue

Tired of lost income from last-minute cancellations or no-shows?

By automatically offering openings to interested clients, your medical spa can maintain a consistently high booking rate. 

This leads to increased profitability without extra marketing or admin effort.

Create a seamless client experience 

Getting on a waitlist should be easy, and with Pabau, it is. 

If a client’s preferred appointment time isn’t available, you can add them to the waitlist for that service.

Whenever the next available slot appears, the client is sent a notification to book, and that’s it!

Increase optimal use of staff time

Staff downtime can be expensive. 

Not only does it result in lost revenue, it can also lead to ‘dead time’ and affect morale. 

A waitlist feature ensures that when a cancellation happens, the treatment room is promptly filled with another appointment. This helps staff stay productive and motivated throughout their shifts.

Swap out the manual work, and save time

Swap posting about your vacant booking slots on social media or via email for a much more automated process. 

With our waitlist tool, clients can be notified of open appointments without the need for public announcements. 

This saves you time and keeps your spa’s scheduling professional and efficient.

Multiple customizations available

Make the waitlist feature work your med spa with a range of customizations.

You can set up the tool so that the client is matched with a preferred staff member or removed from the waitlist after a certain time.

You can even add additional services they’d like to be waitlisted for.

See the waitlist feature in action

Who it’s for

Practice
owners
Practice
managers
Treatment
providers
Front-of-house staff
Marketers

More features

Deposits and no-show
protection

Customizable consent
forms

Automated pre-care
and aftercare emails

Appointment
reminders

More features

Deposits and no-show
protection

Automated pre-care
and aftercare emails

Customisable consent
forms

Appointment
reminders

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Case studies

Read our latest case studies to discover how our customers are using Pabau to save time, reduce admin tasks, and get back to doing what they do best – treating patients.

Help guides

Head to our Knowledge Base to find hundreds of helpful how-to articles that will walk you through how to do pretty much anything you want to do in the system.

Compare pages

Want to see how Pabau stacks up next to the competition? Head to our compare pages to take a closer look at our features next to other practice management software.

Frequently asked questions

Without a waitlist, your med spa or healthcare business may struggle to quickly fill empty slots, especially when cancellations happen during busy periods. 

Since peak times are often fully booked in advance, last-minute openings can go unnoticed. With a waitlist tool, you maximize the chances of those slots being rebooked.

This can be done in two ways. Clients can add themselves to the waitlist, and your staff can also manually add them via the calendar. So, if someone calls and there isn’t an available slot, your team can simply add them to the waitlist.

The process would be the same as any other booked appointment. The patient would receive an email confirmation, pre-care, and reminder communication. From the practitioner’s perspective, the appointment would appear in the calendar just like any other.

Yes, you can create as many different waitlists as you wish in Pabau. 

Ready to see how Pabau can
help your practice grow?