Telehealth software for clinics
Virtual consultations, built into your clinic software
Pabau lets you run video consultations inside the same software you use to manage the rest of your clinic. Booking, call, notes, and payment all sit on the same patient record.
Join 3,500+ practices that already use Pabau
One platform, not three
Most clinics stitch telehealth together from separate tools: booking, video, notes, and payment all living in different places.
Pabau puts all four on the same patient record. One confirmation, one Join button.
Native video, not a third-party handoff
Pabau hosts the call itself, in the browser. No Zoom tab, no Doxy.me room, no Whereby integration — patients click Join from their confirmation and they’re in.
You start the call straight from the appointment in your diary.
The patient record is open while the call is happening
Everything you need on the patient is right there as you talk — no digging through folders mid-call, no flicking between Zoom and a separate EMR.
Notes save as you type, so the consultation is documented by the time the call ends.
A lower-friction first step for new patients
The patient curious about filler but short on time will book a 15-minute video call. The patient 90 minutes away will see you virtually before committing to the drive.
Virtual services sit alongside in-person ones in your online booking, ready for both.
Charge for consultations instead of giving them away
A free virtual consultation that goes nowhere is a half-hour of clinical time you can’t bill for.
Pabau captures the fee at booking. If the patient converts to treatment, it comes off the price. If they don’t, it stays with the clinic.
Easier follow-ups, fewer missed appointments
A 10-minute video call is an easy yes. A second trip to the clinic often isn’t.
Run consultations and post-treatment check-ins remotely and you’ll see fewer cancellations, stronger aftercare, and more first-time clients.
Bring everyone the patient needs into the same call
Patients rarely make care decisions alone.
A consultation might need a partner, a caregiver, an interpreter, or a second clinician on the line. Pabau’s group video supports up to fifty participants in a single call.
Simply send a guest link.
One patient record for in-clinic and virtual care
Notes, prescriptions, and payment all save to the patient’s record — same as an in-person visit.
Pabau is HIPAA and GDPR compliant, with the same staff permissions applied to virtual consultations as the rest of the record.
Find out if Pabau is the right fit for you
Frequently asked questions
Telehealth software for clinics lets clinical practices run patient consultations remotely over secure video.
The strongest telehealth tools sit inside a wider practice management system, so the booking, the consultation, the notes, and the payment all live on the same patient record.
Pabau is built that way.
Yes.
Patients and clinicians join straight from their browser using the link in the appointment confirmation.
There’s no app to download and no separate account to set up.
When a virtual service is booked, Pabau sends an appointment confirmation with a Join button.
The patient clicks Join at the time of their appointment, sees who they’re meeting and what the consultation is for on the pre-join screen, and tests their mic and camera before entering the call.
Guests who aren’t Pabau users join from the same kind of link and enter their name on the way in.
Yes.
Pabau can capture a consultation fee at the point of booking and apply it to the treatment price if the patient converts.
If they don’t convert, the fee stays with the clinic, so the clinical time spent on the consultation is paid for either way.
Yes.
Pabau’s group video supports up to fifty participants in a single call.
You can invite caregivers, family members, interpreters, or a second clinician using a guest link.
Yes.
You can open the patient record alongside the call and write notes directly into Pabau as the consultation is happening.
Notes save against the same patient record as any in-person appointment.
Pabau supports HIPAA for US clinics and GDPR for UK and EU clinics, including around virtual consultations.
Patient data captured during telehealth appointments sits under the same access controls as the rest of your patient records.
Yes.
Virtual services appear in your Pabau online booking flow alongside in-person services.
You can show them together or filter virtual consultations into a separate view, depending on how you want patients to navigate.
No.
Pabau hosts the video natively in the browser.
There’s no Zoom, Whereby, or third-party tool involved, and no separate setup for you or your patients.
One platform for your entire practice
See how Pabau gives you all the tools you need to reduce admin, improve the patient experience, and support sustainable growth.
