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7 Best EMR Software for Medical & Aesthetic Practices in 2026

Key Takeaways

Pabau: Best for med spas and aesthetic clinics seeking an all-in-one platform with EMR, treatment notes, scheduling, marketing, and AI-powered automation.

Aesthetic Record: Ideal for clinics prioritizing advanced visual charting, before/after photos, and customizable treatment documentation.

ModMed EHR: Suited for specialty-focused medical practices (dermatology, orthopedics, gastroenterology) needing AI-assisted documentation and structured workflows.

Nextech & Symplast: Great for clinics wanting specialty-specific templates and mobile-first charting, respectively, with telehealth and patient engagement features.

Choosing an EMR (Electronic Medical Records) software is one of the most important decisions you’ll need to make as a clinic or med spa owner. 

It sets the stage for everything else: your clinic’s workflow, your team’s productivity, and your clients’ overall experience.

With so many systems promising to save time and boost efficiency, finding the best EMR software can feel overwhelming, especially for small clinics or med spas.

In this guide, we break down the top EMR options, comparing key features, pricing, what they are best for, and how well they fit small or growing practices.

For a quick breakdown, here’s a table outlining the tools we will discuss below:

Software Best for Stand-out feature Price starting point Supported countries Overall ratings
Pabau Med spas and aesthetic clinics seeking an all-in-one platform for EMR, scheduling, marketing, AI tools Comprehensive EMR with customizable forms, injection plotting, Echo AI, telehealth, and integrated patient journey $69/mo (US) / £53/mo (UK) US, UK 4.8/5
Aesthetic Record Clinics prioritizing visual charting and before-and-after documentation Advanced charting templates, facial/body diagrams, and before-and-after photo & video support $15/user/mo (Essentials) + $399 setup US, Canada 4.5/5
ModMed EMR Specialty-focused medical practices (dermatology, orthopedics, gastroenterology) AI-assisted documentation with specialty-specific templates and structured workflows ~$89/user/mo (varies by specialty) US 4.3/5
Nextech Specialty clinics needing customizable EHR templates Specialty-specific charting, photo management, drag-and-drop scheduling, multi-location support ~$300/user/mo US 4.2/5
Symplast Mobile-first aesthetic practices using iPads Customizable EHR, AI-powered documentation, telehealth, patient app, and mobile payments ~$300/mo US 4.3/5
PatientNow Aesthetic clinics needing an all-in-one EMR and patient engagement Integrated EMR with patient portals, photo tools, and automation for reminders/marketing Custom pricing; ~$1,000 setup + monthly subscription US 4.1/5
AestheticsPro Small to mid-sized med spas EMR with AP Focus photo tools, telemedicine, client management, and loyalty/marketing features $75/user/mo (Professional) US 4.2/5

Pabau: Best for all-in-one practice management

Pabau Homepage

Pabau is a comprehensive system for medical and aesthetic clinics that unites client records, EMRs, scheduling, payments, communication, marketing, and more.

It combines powerful patient care and business tools under one roof, so you can manage your entire practice seamlessly without switching between multiple apps. 

Pabau is one of the best EMR systems for small practices and growing clinics: comprehensive enough to scale with you, but intuitive enough not to overwhelm your team.

If you’re running an IV therapy clinic, check out our guide on how to choose the best EMR system for your practice.

Key Features

These comprehensive EMR features set Pabau apart as a true all-in-one practice management and EMR system.

  • Customizable digital forms & intake workflows

Pabau lets you build tailored digital intake, consent and medical history forms, tailored to each service, that feed directly into the patient’s record. With the Care Plus premium upgrade, forms are simplified with grid-style questions, clear sections, progress bars, and smart logic that shows or hides questions for a personalized patient experience.

  • Treatment notes & injection plotting

Within each client’s record, you can store detailed treatment notes, including face‑mapping or injection plotting. Echo AI generates treatment notes and consultation summaries, transcribing or summarising conversations instantly.

“And then I found Pabau, which did it all. It’s got everything that you need from diary management. On top of that, it’s got what I was looking for – making all my treatment records paperless. It’s allowed me to create detailed treatment notes and capture patient consent forms in a paperless way. Now, I can go into a patient record and see all these documents in a timeline.”
  • Secure central client records + access controls
Secure central client records + access controls

Pabau’s digital patient records act as a secure one-stop hub for all your patient information: 

  • Medical history
  • Treatments
  • Lab results
  • Medications
  • Prescriptions
  • Communications
  • Before-and-after photos — all in one place. 

Role-based access control and login features, such as two-factor authentication, help you stay compliant and meet the strict HIPAA requirements.

“Pabau was able to cater to both the medical side, the aesthetic side, and the longevity side, giving us enough ability to modify the way that we work and incorporate things that are perhaps not your typical day-in, day-out clinical practice.”
  • AI tools + telehealth for smarter, faster and simpler patient care

Pabau’s Echo AI makes patient care easier by generating AI-assisted treatment notes and consultation summaries, freeing you up from admin and keeping your records accurate. It also checks the client’s medical history in real time for allergies and contraindications, so you can prescribe safely and confidently. It also offers unlimited telehealth, letting you conduct consultations seamlessly without disrupting your workflow or incurring extra costs.

  • Centralized prescription management
Centralized prescription management

Pabau lets clinics manage prescriptions directly within the patient record, keeping everything in one secure, centralized location. Practitioners can quickly generate, review, and track prescriptions, while cross-checks for allergies and contraindications provide an extra layer of safety.

Pricing

Pabau starts at $69 /month for the US and £53 /month for the UK. It offers several pricing tiers, depending on the size of your team.

Tier Startup Solo Team Medium Group Enterprise
Number of users 1 1 2–3 4–5 6–15 15+
Unlimited number of clients X – up to 100

It’s important to note that all Pabau tiers include essential features.

Where Pabau shines

  • Built to scale with you: Pabau grows alongside your business, regardless of whether you’re a solo practitioner, running a small business, or managing a large clinic with multiple locations.
  • One platform, total control: No more juggling multiple tools for bookings, client records, forms and marketing. Pabau unites your clinical, operational, and marketing workflows in one place.
  • Compliance and care, perfectly balanced: Pabau unites EMR and practice management in one platform equally strong in clinical care and business growth. It combines patient care tools like consultations, patient workflows, and compliance with marketing, analytics, and automation.

Where Pabau falls short

  • Too complex for solo or very small setups: Single-operator clinics that don’t need advanced reporting, automation, or multi-user workflows may find Pabau more complex than necessary.
  • Cost-conscious businesses: For practices not ready to invest in growth or streamline operations, Pabau’s comprehensive features can feel expensive relative to basic booking or CRM tools.
  • Not designed for salon-only businesses: Pabau shines for aesthetic and medical-first clinics, but retail-focused beauty or salons may find its clinical features unnecessary.

In short: Pabau shines in uniting clinical, operational, and marketing workflows in one platform, and balancing robust patient care tools with business growth features, making it a comprehensive EHR system.

However, it may be too complex or costly for solo or very small practices, and salon-only businesses might find its clinical focus unnecessary.

Customer reviews

“All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics. Many users say it transforms how their clinics operate by centralizing everything in one platform.” – Syeda A.(Capterra)

Data recording, EMR, photos section. They are constantly updating the system to make it more efficient and reliable.” – Nas S. (Capterra)

“Integrated systems – Leads, Online bookings, Pabau Go mobile app for iPads. Flow-throughs for patient pathways. Automated systems. Customer tickets to report issues and how quickly they get resolved. The more I use the system on a daily basis the more I get from the Pabau system, just sending a marketing email on broadcast is very easy.” – Norman a.(G2)

Who Pabau is best for

Pabau is ideal for med spas and medi-aesthetic clinics seeking an all-in-one solution for patient care and business management.

It’s the perfect fit for anyone in these roles:

  • Practice owners and managers can streamline operations, save time, and grow their clinic without dealing with tech headaches. 
  • Practitioners and healthcare providers benefit from reduced admin, simplified workflows, and safer, well-documented treatments. 
  • Front-desk and marketing staff can effortlessly manage scheduling, client communication, and enhance the overall patient experience.

Don’t let disjointed systems slow your clinic down. Try a free demo and see the all-in-one platform in action.

Aesthetic Record

Aesthetic Record is a cloud-based EMR and practice management system designed exclusively for aesthetic clinics and med-spas..

Pricing

Aesthetic Record offers a tiered subscription model starting at $15/user per month (plus a startup fee of $399 ), with higher tiers unlocking integrations, advanced analytics and enterprise‑level features.

Plan Price/User/Month Startup Fee Key Features
Essentials $15 $399 Core EMR, photo management, booking, portal, and inventory
Accelerator $19 $399 Everything in Essentials + 2-way texting, before-and-after videos, and employee tracking
Enterprise Contact Sales Multi-location dashboards, dedicated support, and branded onboarding

However, Aesthetic Records’ prescription feature is available as an add-on, starting at $40/month per prescriber, and $45/month per prescription with the EPCS (Electronic Prescribing for Controlled Substances) option added.

Where Aesthetic Record shines

  • Complete EMR with visual charting: Full clinical documentation tools including treatment note templates, injection‑mapping, and high‑resolution before-and-after photo and video support. 
  • Smart scheduling, booking & POS: Online booking, mobile checkout, package/membership management and appointment workflows are tightly integrated with patient charts and payments.
  • Multi‑channel patient engagement tools: HIPAA‑compliant patient portal, two‑way SMS/email and online booking for streamlined communication and reducing no‑shows.

Where Aesthetic Record falls short

  • Complex for small clinics: Solo practitioners or very small practices may find the platform overwhelming, with more features than they need.
  • Add-on costs: Key tools, such as AI charting, prescription management, lead management, and certain integrations, require paid add-ons, which increase the overall cost.
  • Limited non-medical focus: Salons or retail-only spas may find its clinical-first features unnecessary and less relevant to their workflows.

If you want detailed photo-based charting, Aesthetic Record is a solid choice. It also offers patient engagement tools like portals and messaging. 

On the other hand, AR lacks some of the broader operational features that platforms like PatientNow or ModMed bundle in by default, which means clinics often need extra add-ons as they grow.

Pabau offers an all-in-one solution that scales with your team. It’s simple enough for small teams to use easily, yet comprehensive enough for larger clinics.

Essential features like comprehensive EMR, lead management and e-prescriptions are built in, so even small teams get everything they need without extra add-ons.

Customer reviews

“It’s incredibly user-friendly, keeps everything organized, and makes managing appointments, charting, and client records seamless. – Susena R. (Capterra)

“I would like to see the Essentials User Package be more inclusive, it seems there are many add-on fees for various upgrades.” – Melissa B. (Capterra)

Who Aesthetic Record is best for

  • Clinics focused on advanced charting: Ideal EHR system for practices that value detailed photo-based charting and customizable treatment documentation.
  • Established medical practices: Great for clinics with solid workflows seeking advanced charting, e-prescribing, and telehealth tools.
  • Tech-savvy teams: Best for users comfortable with a learning curve who want deep customization and automation options.

ModMed EHR

ModMed EHR is a cloud-based, specialty-specific Electronic Health Record (EHR) and practice management system.

It offers tailored workflows for specialties like dermatology, orthopedics, gastroenterology, OBGYN, pain management, and more.

Key features

  • Specialty-specific EHR documentation: Templates and workflows tailored to dermatology, orthopedics, urology, and other specialties speed up charting and improve relevance.
  • AI‑assisted notes and clinical documentation: The system transcribes encounters and suggests diagnoses, treatment plans, and billing codes, reducing administrative work.
  • Customizable clinical workflows: Automates coding, streamlines charting, and simplifies staffing and scheduling tailored to each practice.
  • Analytics & performance tracking: Dashboards monitor Merit-based Incentive Payment System (MIPS), KPIs, financial metrics, and clinical outcomes to support data-driven decisions.
  • Patient engagement tools: Their patient portal, self-scheduling, secure messaging, and telehealth streamline communication and enhance patient experience.

Pricing

ModMed doesn’t display fully transparent rates. Pricing depends on the specialty, the modules you select (e.g., e-prescribe, telehealth), and the size of your practice. 

Capterra states ModMed’s starting rate is $89 per user per month, but it might be higher. The best move is to request a custom quote from their sales team for the most accurate pricing.

Where ModMed shines

  • Specialty-specific workflows: ModMed’s EHR is tailored to individual medical specialties, offering structured templates, clinical protocols, and documentation tools that dramatically speed up charting.
  • Powerful AI-driven documentation: With ModMed Scribe and gScribe, providers get AI-assisted transcription, suggested diagnoses, billing codes, and downstream actions to streamline clinical workflows.
  • Deep analytics for performance: Built-in dashboards track MIPS performance, financial metrics, and clinical outcomes.

Where ModMed falls short

  • Higher cost for smaller practices: ModMed’s customized pricing tends to be on the higher side, making it less practical for solo providers or small clinics on a tighter budget.
  • Limited features in the Fundamentals plan: Their entry-level plan excludes essentials like prescriptions, telehealth, inventory management, reminders, and self-scheduling, meaning practices must upgrade to access core functionality.
  • Not built for aesthetic-specific workflows: Unlike med-spa-focused platforms, ModMed lacks tools like structured aesthetic charting, before-and-after photos, and injection mapping, which many aesthetic clinics rely on daily.

If your clinic focuses on a medical specialty like dermatology or orthopedics, ModMed EHR shines with AI-assisted documentation and specialty-specific templates. 

However, it can be pricey for smaller teams and doesn’t include some of the marketing or patient engagement tools that platforms like PatientNow or Aesthetic Record offer.

Customer reviews

“I appreciate ModMed’s integrated features that help streamline patient care and make tasks like charting, scheduling, and communication within the practice easier. It’s helpful for keeping patient information organized, which supports my role on the store and patient care side.” – Verified User in Medical Practice (G2)

“ModMed can feel complex or slow, especially since I focus more on patient care rather than on in-depth charting or medical records. It has extra features that aren’t as relevant to my workflow, so it can feel a bit cumbersome at times.” – Verified User in Medical Practice (G2)

Who ModMed is best for

  • Specialty-focused clinics: Best for established medical practices in dermatology, orthopedics, gastroenterology, or other specialties that need structured, specialty-specific EHR workflows.
  • Data-driven practices: Ideal for clinics that value analytics, MIPS tracking, and performance dashboards to monitor outcomes and optimize operations.
  • Tech-comfortable teams: Perfect for practices that want advanced AI tools to streamline charting, suggest diagnoses, treatment plans, and billing codes.

Nextech

Nextech

Nextech is an EHR system and practice management platform built specifically for specialty medical practices, including dermatology, plastic surgery, ophthalmology, orthopedics, and med spas

Key features

  • Specialty‑specific EHR templates: Built for specialties like dermatology, plastic surgery, and orthopedics with tailored charting workflows. 
  • Integrated photo management: Captures and compares before-and-after images directly within the patient chart. 
  • Drag‑and‑drop scheduling: Advanced scheduling suitable for multiple providers and locations. 
  • Patient engagement tools: Patient portal, online scheduling, secure messaging, and automated reminders.
  • E-prescribing: Bi‑directional e‑prescribing with allergy and interaction checks.

Pricing

Nextech doesn’t publish pricing publicly, though some review sites list rates starting around $300 per user per month.

Current and past users often describe Nextech as expensive, locking users into 2-3 year contracts. One reviewer noted paying $1,200 per workstation, with an additional $15,000 in maintenance and upgrades back in 2016.

According to their mandatory disclosures, there may also be additional costs for e‑prescribing per provider.

Where Nextech shines

  • Specialized charting for key specialties: Tailored templates and workflows for orthopedics, plastic surgery, and dermatology, with streamlined and automated patient data collection tools that reduce manual admin work.
  • Integrated photo and patient management: Before-and-after images, patient portals, and secure messaging that help streamline consultations and enhance engagement.
  • Comprehensive practice management: EMRs, scheduling, revenue management, billing, reporting, and multi-location support are all built into one system, helping clinics manage their business operations and workflows effectively.

Note

If you’re interested in comparing different practice management software, check out our breakdown for the best solutions.

Where Nextech falls short

  • Costly for many clinics: Nextech is known for being on the pricey side. Users report high setup fees, add-ons, and maintenance costs that can be tough for smaller practices.
  • Third-party reliance for photos: Nextech requires a third-party app (TouchMD Snap) to capture before-and-after images, rather than having native in-EHR camera and overlay tools.
  • Not built for med spa: Despite strong specialty tools, it lacks aesthetic essentials like a smooth in-clinic patient journey, check-in questionnaires, built-in photo-taking on an iPad, and injection plotting.

Nextech is great for specialty clinics like dermatology, plastic surgery, and orthopedics that need customizable EHR templates. But it can be costly for many practices, and it’s not really built for med spas, lacking iPad-based check-in forms, native photo capture, and injection plotting.

If you need better visual charting and before-and-after documentation with detailed photo and video tools, this is where Aesthetic Record excels. And if you need detailed injection plotting and a built-in patient journey, Pabau packs everything in one place.

Customer reviews

“Overall, the patient portal has worked well for us as well as our patients. It also has helped us to remain compliant with all of the new requirements.” – Tracie P. (Capterra)

“My biggest issue is that we can not personalize or adjust the discussions. So all our instructions on PO have to be manually typed in each time or they are incorrect. My other issue is the uploading of imaging.” – Miranda H. (Capterra)

Who is Nextech best for

  • Specialty-focused clinics: Ideal for plastic surgery, dermatology, and orthopedic practices that need tailored EHR templates and advanced charting.
  • Providers who need customizable EHR: Perfect for clinics with multiple specialties, allowing each provider to personalize templates, workflows, and charting to fit their exact needs.
  • Multi-location practices: Suited for clinics managing multiple providers or offices, thanks to robust scheduling and patient management tools.

Symplast

Symplast

Symplast is a mobile-first EHR and practice management platform built specifically for aesthetic practices like plastic surgery and med spas.

Key features

  • Customizable EHR notes: Mobile-first charting with fully customizable templates, dictation, and rich-text macros so you can tailor notes exactly to your workflow.
  • Patient app: Supports two-way messaging, media sharing, appointment reminders, and access to records. 
  • Mobile-friendly payments: You can use an iPad or iPhone as a payment terminal, automate appointment deposits, and send online payment requests.
  • Insurance & billing: Tracks payment cycles, use custom code templates, and manage invoices and claims right from the platform.
  • AI-powered documentation: SymplastAI listens to appointments, transcribes notes, summarizes patient history, and even gives a daily huddle recap.

Pricing

Symplast doesn’t list pricing on its website, but review platforms like Software Advice and TrustRadius report that plans start around $300 per month for the basics. They also require a 12-month contract, with payments made monthly.

Where Symplast shines

  • Customizable EHR & digital forms: Symplast lets you build tailored patient charts and forms, so everything from intake to consent is digital, easy to complete on-site or remotely, and securely stored in one place.
  • Patient engagement & telehealth: Two-way messaging, appointment reminders, telehealth consultations, and a patient app keep communication smooth and efficient.
  • Powerful AI‑powered workflows: SymplastAI listens to patient encounters, transcribes and summarizes notes, gives daily team huddles, and helps you stay on top of each patient file.

Where Symplast falls short

  • Smaller practices may find it pricey: With a starting cost around $300/month plus potential setup fees, it can feel expensive for solo or very small teams.
  • Device limitations: Symplast is primarily designed for iPads, so features like EHR and patient charting aren’t fully optimized for laptops or desktops, which can frustrate users who prefer traditional setups.
  • Limited online booking control: Symplast lets patients request appointments online, but they cannot fully manage their bookings in the Patient App. All changes require staff intervention.
Symplast

Symplast is great if you prefer a mobile-first aesthetic platform — chart from your iPad, capture media, and access everything on the go. 

But, it doesn’t offer highly advanced reporting or deeply customizable workflows — that’s where PatientNow shines, especially for practices focused on CRM, marketing, and patient retention.

Customer reviews

“Symplast has a lot of features that other systems do not offer. Overall, it is user-friendly.. The app is great for patient communication and makes virtual appointments simple.” – Jodi B. (Capterra)

“VERY EXPENSIVE. Not user-friendly. Communicating with someone to get help was difficult. Couldn’t figure out how to create a package or use treatments from a package.” – Sarah W. (Capterra)

Who Symplast is best for

  • Aesthetic practices that rely on iPad: Ideal for clinics that prefer mobile-first charting, consent forms, photography, and patient communication handled directly on an iPad.
  • Practices wanting a patient-facing app: Great for teams that value a robust mobile app where clients can view records, message providers, and manage their treatment journey.
  • Clinics seeking AI-enabled EHR tools: Well-suited for practices that want AI-assisted charting, smarter documentation, and automation baked into their clinical workflows.

PatientNow

PatientNow

PatientNow is an all-in-one EMR and practice management platform built specifically for medical spas, aesthetic medicine, dermatology, and wellness practices.

Key features

  • Integrated EMR: HIPAA-compliant electronic medical records that streamline documentation, consent, and clinical workflows.
  • Intuitive scheduling & practice management: Manage appointments, waitlists, and resources while reducing no-shows with automated reminders. 
  • Integrated EMR: Tailored medical spa electronic health records that streamline documentation, consent, and clinical workflows. 
  • Powerful photography tools: Secure before-and-after image capture, password‑protected galleries, and photo editing with background removal for aesthetic tracking and marketing.
  • Flexible payments & billing: Process payments in-clinic or online, handle insurance transactions, and manage deposits directly in the system.

Pricing

PatientNow does not publicly list its pricing, instead requiring clinics to contact sales for a custom quote. 

Reports suggest there’s typically a one-time setup fee around $1,000, with a monthly subscription that varies depending on the number of users, locations, and selected features. This makes exact costs flexible but less transparent compared to other platforms.

Where PatientNow shines

  • All-in-one platform: Combines EMR, scheduling, payments, and client engagement in a single system.
  • AI-powered marketing: Automates outreach, lead nurturing, and patient follow-ups.
  • Before-and-after photo tools: Secure image capture, editing, and galleries for treatment tracking and patient education.
  • Telehealth & insurance workflows: Built-in support for virtual consultations and insurance management.
  • Automated SMS & email reminders: PatientNow sends reminders via text and email, reducing no-shows by helping patients remember their appointments.

Where PatientNow falls short

  • Limited reporting flexibility: Some essential reports are missing or hard to customize, which makes tracking inventory, commissions, or practice growth more difficult.
  • Complex onboarding: With its wide range of built-in features, PatientNow can be overwhelming for non-technical teams.
  • Customization constraints: Some users report that workflows and client communications still need manual tweaks to fit specific clinic needs.
PatientNow

PatientNow is a strong all‑in‑one EMR for med spas, but some users find its reporting tools limited and inflexible. 

If robust and customizable reporting is a priority, ModMed might be a better fit — it offers specialty‑specific dashboards, real-time analytics, and performance tracking for MIPS, finances, and clinical outcomes.

Customer reviews

“The concept and features sounded promising. I liked the idea of an all-in-one EMR platform that could manage patient intake, scheduling, documentation, and communication in one place. On paper, it looked like it could really streamline the workflow for a growing practice.” – Theressa T. (G2)

“It is a complex program to learn. You have to be very computer savvy to run ‘Admin.’ Not to mention, It is almost impossible to keep track of the sales part of the business.” – Renee W. (G2)

Who PatientNow is best for

  • Aesthetic clinics wanting all-in-one tools: Great for practices that want EMR, CRM, marketing, and photo management under one roof.
  • Growth-focused med spas: Ideal for clinics scaling their operations and needing automation for bookings, reminders, payments, and marketing.
  • Teams handling high procedure volume: Suited for providers who rely on robust documentation, imaging, and workflow tools to move quickly without switching systems.

AestheticsPro

AestheticsPro

AestheticsPro is a HIPAA-compliant, comprehensive SaaS solution built for med spas and aesthetic clinics. It combines EMR, scheduling, client management, telemedicine, marketing, and merchant services into a single system.

Key features

  • Client management: Centralized profiles store E-records, photos, notes, invoices, and service history for a complete view of each client. 
  • Telemedicine: Secure, HIPAA-compliant video consults that integrate directly into client records. 
  • E-Prescribe: Full e-prescribing with prior authorization, medication history, and pharmacy integration. 
  • Photo & treatment planning: Built-in AP Focus tools include alignment guides, “ghosting,” markup, and side-by-side comparison for consistent before-and-after photos.
  • Business insights & reporting: Customizable reports and dashboards show revenue, appointment trends, and performance across locations.

Pricing

Plan Price What’s included
Professional $75 / user / month For up to 4 users, it includes full EMR, mobile app, AP Focus photo tools, client portal with online booking, and telemedicine.
Executive $275 / month Unlimited users, multi-location support, advanced reporting, priority support, and a dedicated client success team.
Enterprise Custom pricing Includes all Executive features plus API access, custom branding, advanced reporting, and a dedicated success manager.

Where AestheticsPro shines

  • Industry-specialized platform: Tailored for med spas and aesthetic practices, AestheticsPro combines EMR, photo‑planning, e‑prescribing, and telehealth in an aesthetic‑centric workflow.
  • Powerful client engagement: With built-in loyalty programs, SMS/email marketing, and a patient portal, it’s designed to nurture leads and retain clients.
  • Flexible pricing: Offers a lean per-user Professional plan for small teams and scalable Executive or Enterprise options for multi-staff or multi-site practices.

Where AestheticsPro falls short

  • Basic reporting tools: While reporting is included, users note that report customization is very limited, making it difficult to pull tailored analytics for commissions, inventory, or multi-location performance.
  • Manual scheduling limitations: Some reviewers note that managing appointments across rooms and providers isn’t fully automated, as double-booking for rooms or equipment can happen.
  • Limited API & integration options: Users complain that AestheticsPro’s API access and webhooks are weak, making it hard to sync data with external marketing or CRM platforms.
AestheticsPro

AestheticsPro is built specifically for med spas and aesthetic practices, offering features such as photo-planning and aesthetic-centric workflow.

However, several AestheticsPro users report double-booking and scheduling issues, particularly when managing multiple rooms, providers, and equipment.

If you’re looking for intuitive and easy scheduling, AestheticsPro offers drag‑and‑drop scheduling that works across single or multiple locations, letting you manage providers, rooms, and appointments seamlessly.

Customer reviews

“Overall AestheticsPro has been able to meet my workflow needs for my practice. Very easy to learn and incorporate to my work.” – Jen M. (Capterra)

“Lack of reports and very much looking forward to the update with email marketing. The landing pages for scheduling need a facelift and the online portal for patients has been a frustrating learning curve.” – Marla L. (G2)

Who AestheticPro is best for

  • Small to mid-sized med spas: Ideal for clinics seeking basic scheduling, client management, and reporting without complex features.
  • Tech-comfortable front-desk staff: Works well for users comfortable navigating digital booking and client communication tools.
  • Single-location practices: Best suited for one-location clinics that don’t require multi-site management, advanced EMR workflows, or integrated marketing automation.

How to choose the best EMR software?

Picking the right EMR for your practice comes down to finding a system that works for your clinic, your team, and your patients. 

Here, we’ll walk you through the main things to think about when choosing one for your med spa

Comprehensive EMR & patient record management

A robust EMR should centralize all patient information—from treatment notes and medical history to before-and-after photos and consents, so your team can access everything in one secure location. This ensures accuracy, reduces errors, and improves the overall patient experience.

Pabau excels here, offering fully integrated EMR with role-based access, detailed client cards, and all records in a single hub.

Comprehensive EMR & patient record management

Want to see it in action? Explore our features and schedule a personal demo with our team.

Detailed and customizable treatment notes

Accurate, detailed charting is essential for safe, consistent care. Your EMR should let providers create templates tailored to each service, with injection plotting, annotations, and rich notes for every patient encounter. 

Using customizable templates helps you document more completely and consistently. In one hospital audit, standard templates boosted documentation compliance from 38% to 87% in key areas like lab results and medication records, according to Cureus.

Pabau offers fully customizable treatment templates, AI-assisted note generation, and visual injection mapping, keeping clinical documentation precise and efficient.

Integrated patient engagement & communication

Your EMR should facilitate seamless communication with patients through a secure portal, messaging, telehealth, and appointment follow-ups. Strong engagement tools improve retention and streamline workflows.

A patient portal is particularly important for patient care. A Journal of Medical Internet Research study found that patient portals with secure messaging improve medication adherence, patient-provider communication, and safety.

Pabau offers a patient portal, email and SMS reminders and recalls, telehealth, and automated post-care communications, keeping patients informed and connected without manual effort.

Integrated patient engagement & communication

Pabau’s automation feature helps you run your business on autopilot with recalls and reminders that send automatically. 

See how it can lighten the load of managing your patient communications.

Comprehensive clinical features

A robust EMR should centralize all critical patient information: labs, prescriptions, allergies, and medical history, so providers can make safe, informed decisions quickly. 

Pabau consolidates lab results, prescription management, and detailed medical histories within each patient record, ensuring clinicians have everything they need at their fingertips.

Comprehensive clinical features

Transform Your Medical Records Management with Pabau

Choosing the right EMR can transform how your clinic operates, from patient care to administrative workflows. 

Pabau stands out as one of the most complete EMR systems for small practices, as well as medium and large clinics, offering an all-in-one solution that combines EMR, scheduling, AI-assisted treatment notes, and seamless patient communications.

If you’re a growing clinic that needs a true all-in-one system (and not a patchwork of plugins), Pabau will feel like a natural fit, while smaller solo setups that only need basic scheduling may find simpler tools more suitable.

Explore how Pabau can streamline your practice and elevate patient experiences.

Next: Compare Pabau with other EMR systems or see our online booking feature in action to discover the full suite of tools for your clinic.