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Patient engagement and experience

7 Best Patient Scheduling Software for Medical Practices: Pros, Cons, Pricing & More

Tijana Kargovska
December 24, 2025
Reviewed by: Teodor Jurukovski
Key Takeaways

Key Takeaways

Pabau is best for medical practices that want one system for scheduling, EMR, payments, and patient communication, especially if they plan to scale or run multiple locations.

Vagaro suits clinic-lite and hybrid beauty/health practices that prioritize simple booking and retail tools over in-depth medical workflows.

Jane works well for allied health and insurance‑based practices that need clean scheduling plus claims support, but lighter aesthetics workflows.

Zenoti suits large, multi-location groups that require enterprise-level scheduling, marketing, and POS, and have the team to manage a more complex system.

A packed schedule is usually a great sign that business is thriving. But after a while, you might notice things slipping – appointments overlapping, no-shows creeping in, and team members juggling ten tabs just to confirm a single booking. 

Centralizing all of this in one system, instead of relying on constant manual work, is exactly what patient scheduling software is designed to do.

The best patient appointment scheduling software keeps your calendar under control by automating reminders, linking appointments to patient records and billing, and providing patients with an easy way to book or reschedule.

In this guide, you’ll find the leading patient scheduling platforms, their key differences, their associated costs (where available), and the types of practices they best suit. Use it as a shortcut to find software that fits your workflows, instead of forcing your team to work around the tool.

Name Best for Stand-out feature Price starting point G2 rating
Pabau Growing and multi-location medical practices Full patient journey in one place $69 per user/month 4.7 / 5
Vagaro Beauty-first and hybrid wellness clinics Large client marketplace and retail tools $23.99/month 4.6 / 5
Jane Allied health and insurance-based practices Insurance-ready scheduling and billing $54 CAD/month 4.0 / 5
Zenoti Large, multi-location clinic groups Enterprise-grade scheduling and marketing Custom quote 4.5 / 5
PatientNow Documentation-heavy medical clinics Structured clinical records and photo tools Custom quote 3.2 / 5
Mangomint Modern wellness and aesthetics-lite practices Smooth UI and front-desk automations $165/month 4.9 / 5
Boulevard Design-led, premium patient experiences Polished, branded online booking flow $369/month per location 4.4 / 5

Pabau: Best for growing medical practices that want everything in one place

Pabau is an all‑in‑one practice management platform built first for clinical environments, not just salons or wellness studios. Appointment booking sits at the centre, and everything else (patient records, consent forms, notes, invoices, and communications) links back to the same calendar. 

That means staff can move from “who’s coming in today?” to “what are we doing for them?” in a single click, the ultimate goal being, of course, patient satisfaction. 

Key features

Pabau has a lot under the hood, but a handful of features will matter most when you’re choosing scheduling software. These are the ones that directly affect how your team books, manages, and completes appointments on a day-to-day basis.

Smart online booking

Smart online booking

With Pabau’s online booking, patients can book 24/7 through your website, patient portal, or shared booking links, choosing their practitioner, service, and time slot in a few steps. You can require deposits, limit which services are bookable online, and control how far in advance people can book or reschedule.

Did you know?

According to a 2024 review of outpatient clinics, 62.5% of sites that introduced open-access appointment scheduling saw their no-show rates decrease, demonstrating the significant impact a well-designed scheduling system can have on attendance and access to care.

Appointment automations

Appointment automations

Pabau can (automatically) handle every standard appointment message for you: confirmations, appointment reminders, rescheduling notices, cancellations, and post‑visit feedback requests. You decide when messages go out and whether they use email, SMS, or both, which dramatically cuts down on no‑shows and last‑minute phone calls. 

Calendar tied to clinical records

Calendar tied to clinical records

From any calendar appointment, staff jump straight into the patient record and see history, forms, photos, prescriptions, alerts, and outstanding balances. For clinicians, that means no more digging through separate health records and calendar tools; everything they need for the consultation is already attached to the booking.

Resource, room, and multi‑location management

Rooms, equipment, and practitioner rules are built into the calendar, so the system automatically checks for conflicts before confirming a slot. If you run multiple locations, all sites share the same core setup, while each calendar can still have its own working hours, services, and resources.

Note:

This is where Pabau pulls ahead of beauty-led tools: smart rules for rooms and equipment are critical when running scans, imaging, lasers, or other resource-heavy treatments day after day.

Pricing

Plan Price Users Key inclusions
Startup £69/month per user 1 Booking, reminders, records, basic POS
Team Talk to sales 2–3 Full feature set
Medium Talk to sales 4–5 Full feature set
Group Talk to sales 6–15 Full feature set
Enterprise Custom quote 6+ Dedicated onboarding and support, full feature set

Where Pabau shines

  • End-to-end clinical workflow: Scheduling, EMR, consent forms, photos, tasks, and a billing system all reside in a single, practice-specific platform designed for medical practices.       ​
  • Automation at scale: Confirmations, reminders, follow-ups, and feedback requests run in the background, allowing staff to focus on patient care rather than administrative tasks.  ​
  • Multi‑location and role‑based control: Central oversight for owners, clear calendars for each site, and permissions that keep the right people in the right parts of the system.  ​

Where Pabau falls short

  • Richer than basic tools: Compared to lightweight scheduling apps, there is more to configure, so onboarding takes longer.  ​
  • Best value for teams, not micro‑setups: Solo practices that only want a simple calendar and reminder app may find the all‑in‑one feature set more than they need.  ​
  • iOS-only app: The Pabau app is currently available only for Apple devices.

Customer reviews

Users appreciate the convenience of having booking, records, marketing, and forms all in one place, especially when scaling from a single site to multiple locations. They also mention fast, responsive support and clear improvements in no-show rates once automated reminders are enabled. 

“The automated email reminders have been a huge help — they reduce no-shows and improve client communication without me needing to manually follow up. I also love that I can use digital consent forms and treatment notes. It keeps everything paperless, organised, and accessible from anywhere, which is perfect for a busy clinic like mine. The customer support is brilliant!” – Eric K., Clinic Owner and Clinical Specialist

“What I like best about Pabau is the customer support. The webchat is fast, friendly, and issues are resolved quickly with good follow-up. The system is also excellent for compliance, with a wide range of ready-made forms that help keep everything organised and inspection-ready. Even though my business doesn’t fit neatly into their standard setup, the team have worked with me to find practical workarounds and have been supportive as my services have grown.” – Parvynder H., Director & Registered Manager

Who Pabau is best for

  • Practice owners who want a single source of truth for schedules, records, and revenue across the whole clinic.
  • Clinics planning to grow or add locations, who want to avoid stitching together multiple systems later.
  • Teams that care about both patient experience and internal compliance, not just “getting a booking on the calendar”.

Book a Demo

Want to see how Pabau handles scheduling in a real-world clinic setup? Book a demo and walk through your current workflow step by step.

Vagaro

Vagaro

Vagaro is a booking and POS system built mainly for salons, spas, and beauty‑led businesses, but some smaller medical and hybrid clinics also use it for basic scheduling. It focuses on quick setup, simple online booking, and retail-friendly tools, such as memberships and product sales. 

Key features

  • Online booking with waitlists, deposits, and basic rules for different services.  ​
  • Client records and notes that store treatment histories and forms at a lower level of detail than full EMR systems.  ​
  • Integrated payments and retail with POS, stored cards, memberships, and inventory tracking.  ​

Pricing

Plan Price Notes
Core subscription – 1 bookable calendar $23.99/month Includes one user
Extra calendars +$10 per month 2–7+ users

Where Vagaro shines

  • Easy for small teams to adopt thanks to a familiar, app‑like interface and fast onboarding.  ​
  • Strong retail and membership support is useful for practices that sell a variety of products or packages alongside treatments.  ​

Where Vagaro falls short

  • Clinical tools are often lighter, so documentation, consent, and medical workflows require additional tools or manual workarounds.  ​
  • Add‑ons can increase the bill, as features like advanced forms or photo storage may be charged separately.  ​

Customer reviews

Reviewers often praise how straightforward it is to schedule appointments and take deposits, while noting that more clinically focused teams sometimes outgrow its feature set.  ​

“… the uncomplicated way to navigate and the professionalism compliments I get from clients and how easy it is to book my clients and for them to follow.” – Verified G2 user

Who Vagaro is best for

  • Hybrid or aesthetics‑lite practices that behave more like beauty businesses than full medical clinics.
  • Small teams that want simple online booking and POS without deep EMR requirements.  ​

Jane

Jane Homepage

Jane is popular in allied health, including physiotherapy, chiropractic, massage, and counselling, where clinics require dependable scheduling and strong insurance support. It combines online booking, charting, and billing, but it is not designed around aesthetics or procedure‑heavy environments.  ​

Learn more about Pabau vs. Jane App.

Key features

  • Online booking for in‑person and virtual visits, plus group appointments.  ​
  • Custom charting templates for session notes and forms.  ​
  • Insurance workflows covering claims, receipts, and payment tracking.  ​

Pricing

Plan Price Includes
Balance $54 CAD/month Single practitioner, limited appointments
Practice $79 CAD/month per license Unlimited appointments, branding, SMS reminders
Thrive $99 CAD/month per license Room/equipment scheduling, waitlists

Where Jane shines

  • Perfect fit for therapy‑style care, with simple session notes and repeat booking flows.  ​
  • Built‑in insurance tools that many EHR‑lite schedulers lack.  ​

Where Jane falls short

  • Clinical depth is generic, so aesthetics and procedure‑driven clinics may find documentation options limited.  ​
  • Marketing and automation options are basic, especially compared to tools built to run campaigns and reactivation flows.  ​

Customer reviews

Users like that it is easy for both staff and patients to see who is available and book accordingly, though some mention wishing for richer marketing and automation features.  ​

“Very easy to use and integrate multiple practitioners. I already recommended to multiple businesses and colleagues.” – Lianna H., Chiropractic, Reiki Practitioner, and Coach

“Easy to use and easy to track current and past appointments. Easy to cancel appointments as well. I also like the “oops” option if you accidentally select “schedule appointment.” – Jamie F.

Who Jane is best for

  • Allied health practices with straightforward appointment structures and strong insurance needs.
  • Smaller clinics run by one or two practitioners, who want predictable billing and simple tools.  ​

Zenoti

Zenoti homepage

Zenoti sits at the enterprise end of the spectrum, designed for large, multi‑location clinics and wellness groups with big booking volumes. It brings together advanced scheduling, marketing, POS, and analytics in a single system, but that power comes with complexity.  ​

Learn more about Pabau vs. Zenoti.

Key features

  • Advanced, multi‑location scheduling with resource management and central control.  ​
  • Marketing suite for segmented campaigns, offers, and retention programmes.  ​
  • Enterprise POS supporting memberships, packages, retail, and tips across sites.  ​

Pricing

Zenoti uses custom quotes, often with higher base fees plus add‑ons for analytics, marketing, and messaging.

Where Zenoti shines

  • Strong fit for large organisations that want standardised workflows across all locations.  ​
  • AI‑driven tools and branded calling that help recover missed bookings and increase answer rates.  ​

Where Zenoti falls short

  • Interface and setup can feel heavy, especially for smaller teams.  ​
  • Longer‑term contracts and extra modules can make it harder to experiment or scale down if needed.  ​

Customer reviews

Larger teams appreciate the depth of reporting and the ability to coordinate busy schedules across multiple sites, but also note that staff require proper training to utilize all modules effectively.  ​

“I appreciate how streamlined and intuitive Zenoti is. The implementation team provided exceptional support from day one, making the transition feel effortless. The ongoing guidance and quick follow-ups from our account manager, Vic Bahtia, have made the experience even better.” – Noelia O., Executive Assistant

Who Zenoti is best for

  • High‑volume, multi‑location practices with dedicated admin and marketing staff.
  • Groups that want advanced analytics and are comfortable with more complex systems.  ​

Other notable options

  • PatientNow – best for documentation‑heavy clinics that need structured charts, progress tracking, and robust photo tools; interface is older, and workflows can feel modular.  ​
  • Mangomint – strong front‑desk automations and sleek design for US/Canada wellness spaces, but not built as a full medical EMR.  ​
  • Boulevard – polished, branded online booking and client engagement tools aimed at premium studios; pricing and add‑ons sit at the higher end of the market.  ​

These tools can all manage appointments, but if you need to access deep medical records, consent workflows, and compliance support in the same place, they may require additional systems to support them.

How to choose the best patient scheduling software?

Many options appear similar at first glance, so focus on how well each system aligns with your practice’s core workflows.

1. Smart, reliable scheduling

Look for a calendar that can handle practitioner availability, room and equipment rules, and multi‑location visibility without manual workarounds. The best tools flag conflicts before they happen and update in real-time when patients book online, staff move appointments, or cancellations occur.       ​

Pabau builds scheduling rules into the calendar and syncs changes instantly across locations, so reception, clinicians, and practice managers always see the same, up‑to‑date view.  ​

2. Seamless online booking and reminders

Your software should enable patients to book or reschedule appointments without needing to call, while still allowing you to control deposits, notice periods, and which services are available online. Automated confirmations and reminders are crucial in reducing no-shows and last-minute cancellations.  ​

Pabau supports 24/7 online booking, deposits, and automated reminders, and can be integrated into channels like your website and Google Business Profile, allowing patients to book from wherever they find you.

3. Tight link between scheduling, EMR, and billing

In a medical environment, a calendar alone is not enough. You need appointments that connect directly to clinical notes, consent forms, photos, and invoices. That way, each visit has a clear context and documentation, and you avoid errors caused by switching between tools.  ​

Pabau attaches every appointment to the relevant patient record, showing history, forms, and financials in one place, which keeps both clinicians and admin teams aligned.

4. Scalability and multi‑location support

If you plan to grow, check how well the software handles additional practitioners, new services, or extra locations. Multi‑location controls, central reporting, and shared records make it much easier to expand without losing oversight.  ​

Pabau is designed to support clinics as they expand, maintaining a single, shared database of patients and ensuring a consistent experience across all locations.

Pro Tip

If you know growth is on the roadmap, it often makes sense to start with a platform like Pabau that can handle both today’s schedule and tomorrow’s expansion.

Optimize patient scheduling and reminders with Pabau!

The right patient scheduling software keeps your calendar full, your team organised, and your patients informed without endless phone calls or manual reminders. General‑purpose tools can get you part of the way there, but medical practices usually need deeper clinical workflows, better documentation, and multi‑location flexibility.       ​

Pabau brings scheduling, records, forms, payments, and communication together in one place, allowing you to run your practice from a single, integrated system rather than piecing together multiple apps. If you want to see how it would look with your own services and team structure, book a demo and test it against your current process before making a decision.

Try Pabau

Pabau can help you run your clinic on autopilot. Book a demo to learn how.