Referral Marketing Software for Clinics
Referral campaigns that win you new clients
Our referral program makes word-of-mouth measurable. See who’s referring you, reward them, and grow through the clients you already have.
Join 3,500+ practices that already use Pabau
Your clients are already referring you. Now you can see it.
Happy clients recommend you all the time, you probably just don’t know who, or how often.
Word-of-mouth converts better than any ad, because people trust the people they know. Our referral program helps you see it, reward it, and grow your business.
Reward both sides of every referral
Referrals happen when everyone wins — so the advocate gets rewarded for referring, and their friend gets a welcome for joining.
Your best clients feel valued, and their friends walk in already trusting you. One reward, two wins.
You choose when a reward is earned
Reward the moment a referral becomes a client, when they book their first appointment, or when they complete their first paid visit.
Run your program on your own terms and pick the trigger that works for your clinic.
See your whole program in one place
Our built-in dashboard ranks your top advocates by who they’ve referred, who’s booked, and the revenue they’ve brought in.
See exactly what you get back for every $1 spent on rewards, get the intel on your best advocates, and thank them in a single click
See how referrals stack up against paid ads
Every referred client is one you didn’t pay an ad platform to reach.
Get clear visibility of what new clients cost across Google, Instagram, and Meta — and what you’re saving by earning them instead
Personal thank-yous, sent automatically
Your advocate gets thanked the moment their reward is earned, and their friend gets a warm welcome with their first-visit offer.
Each email carries the voucher and a clear next step, so it’s easy to book — turning a thank-you into your next appointment.
More from Pabau Referrals
Milestones and caps
Reward your most active advocates with stacked tiers, and cap spend to stay in control.
A welcome reward for new clients
Give the referred friend an optional welcome reward — a proven lever for that first booking.
Cohort waves
See how one advocate's referrals ripple outward, wave after wave.
Find out if Pabau is the right fit for you
Explore other features
Frequently asked questions
Referral marketing software helps you turn word-of-mouth into a trackable channel — rewarding existing clients for introducing new ones, and measuring the results.
Pabau’s referral program software is built into your clinic system, so referrals, rewards, and reporting all live alongside your bookings and client records.
For clinics, yes — your referral data stays inside the same system as your client records, rather than being sent to a separate third-party app.
There’s nothing extra to integrate, and your team runs everything from the software they already use.
Set a two-sided reward when you build the campaign — a reward per successful referral, plus an optional welcome reward for the friend.
Use vouchers or custom rewards, and add milestone tiers so your most active advocates earn more as their referrals add up.
You choose: when the client is created, when they book, or when their first invoice is paid.
Voucher rewards appear on the client’s record and redeem at checkout like any other gift voucher. Custom rewards are tracked on the referrals dashboard, so your team always knows what’s owed.
Referrals are recorded in Pabau via the “How did you hear about us” field on the client record. Select Client Referral and choose the advocate, and the reward is awarded automatically.
(P.S. Shareable referral links and a friend-facing page are coming soon.)
Two things: the vouchers you want to use as rewards should be set up in Marketing, and the “Client Referral” source needs to be active. After that, you’re ready to launch a campaign.
One platform for your entire practice
See how Pabau gives you all the tools you need to reduce admin, improve the patient experience, and support sustainable growth.
