7 Primary Care Software Solutions in 2026: Features, Pricing & Reviews

Key Takeaways

Primary care software in 2026 ranges from lightweight tools for small clinics to complex systems built for large health networks.

Solutions like Carepatron and Spry PT are great for small, simple practices, while Elation Health and Athenahealth serve clinics needing standard EHR and billing workflows.

All-in-one platforms like Pabau suit clinics that want ready-to-use tools for patients, labs, billing, and documentation in one place.

Choosing the right primary care software in 2026 can feel overwhelming, especially when every platform promises to do everything. 

In reality, only a handful are actually built for how modern primary care clinics work. 

In this guide, we compare the 10 best primary care software solutions, breaking down their features, pricing, and reviews so you can quickly see which platforms fit your workflows, scale, and budget, and which don’t.

Top 7 Primary Care Software: At a Glance

Pabau: Best for All-Around Primary Care Management

When it comes to choosing a platform that truly handles both the clinical and administrative sides of a primary care clinic, Pabau stands out.

Pabau is a full-featured software platform designed to help primary care clinics manage both patients and operations in one place.

It keeps everything in one place: patient records, appointments, billing, lab results, and prescriptions, and more. Plus, Pabau helps clinics stay HIPAA compliant, keeping patient data secure and private.

Key features

Here’s a quick look at the key tools that make Pabau such a strong fit for modern primary care clinics.

• Centralized Patient Records

The patient records in Pabau bring all your patient data into one clear, easy-to-use profile. You can view visit history, notes, lab results, and documents in one place, without jumping between systems. 

The records make it easier to spot trends, avoid mistakes, and give patients more consistent, informed care at every visit.

• Lab Results Tracking

The labs management feature in Pabau lets you order, receive, and review lab tests without leaving Pabau. 

Results are linked straight to the patient record, so nothing gets lost or overlooked. You act on results faster, without chasing paperwork or emails.

• Client Letters, Referrals & Documentation

Easily create, send, and store all your patient letters, referrals and communication in one place. 

You can use smart templates that pull details straight from the patient record, so you don’t have to type the same info again. 

With built-in referrals and AI-powered letter writing, it’s faster to keep patients and partner providers fully informed.

• Clinical Notes & Dictation Tools

Pabau makes it easy to capture detailed patient information quickly and accurately. You can type notes or use dictation during consultations, while the AI Scribe automatically summarizes key details, including medical terminology. 

This ensures your notes are complete, organized, and ready for treatment planning or follow-ups without slowing down your workflow.

Pricing

Pabau starts at $69/month in the US and £53/month in the UK, with multiple tiers designed to fit primary care clinics of all sizes. Check out the tier breakdown on Pabau’s pricing page.

All tiers include essential features, giving every practice the tools they need to run smoothly. 

This includes: 

• Patient records and EMR
• Lab management
• Prescriptions
• Smart forms
• Treatment notes
• Client letters and referrals, 
• Billing and invoicing
• Appointment management and secure payments — everything a primary care clinic needs to provide great care while keeping operations organized.

Telehealth and Echo AI are available as pay-as-you-go add-ons, so you only pay for what you use.

Where Pabau shines

• All-in-one platform: Combines EMR, patient records, lab tracking, prescriptions, forms, treatment notes, referrals, billing, and appointments in one place.
• Time-saving automation: AI-powered notes, templates, and smart forms reduce admin work.
• Clear patient insights: Centralized records and reports give clinicians a full view of each patient’s history, helping deliver safer, more informed care every time.

Where Pabau falls short

• Learning curve: New users may need time to get familiar with the all-in-one system and its many features.
• Advanced reporting: Smaller clinics may find the dashboards and analytics more complex than they need for day-to-day operations.
• Mobile access: Pabau works on mobile, but some features are easier to use on a desktop, like the reporting dashboards or mass patient messages.

Customer reviews

“Pabau is a very comprehensive practice software that aligns well with cosmetic and medical practices that want to work professionally and grow.” – Gertjan B., nurse practitioner (G2)

“I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and efficient. The AI dictation feature has been a huge time-saver, accurately capturing my notes and reducing the amount of typing I have to do.” – Michael B., registered nurse (Capterra)

Who Pabau is best for

• Multi-location primary care clinics: Ideal for practices that need a unified system across multiple sites, keeping records, scheduling, and billing consistent.
• Clinics wanting all-in-one management: Perfect for practices that prefer a single platform for EMR, lab tracking, prescriptions, referrals, and patient communications.
• Growing mid and enterprise practices: Great for clinics looking to streamline admin, automate workflows, reduce errors, and scale efficiently without adding separate software tools.

Praxis EMR

Praxis EMR is a customizable, AI‑driven electronic medical record system that adapts to each clinician’s workflow rather than forcing rigid templates. 

It stands out for its concept processing technology that learns how providers chart over time, helping speed documentation and reduce repetitive work. 

The system suits practices that want more control over their clinical documentation and personalized charting.

Key features

• Concept processing AI: Praxis uses AI that learns how each clinician works and adapts documentation suggestions over time.
• Smart agents & messaging: Automated agents handle routine tasks like reminders and secure patient communications.
• Customizable workflows: The system lets clinics shape charting, patient intake, and clinical processes to fit their needs, rather than forcing rigid templates.
• Integrated patient portal: Patients can access records, complete intake forms, and communicate with providers online.

Pricing

Praxis EMR typically starts at about $219 per provider per month if you choose a long‑term ownership plan paid over 60 months, or around $259 per provider per month for a 48‑month plan after which the provider owns the software license outright. 

Ongoing support, updates, and upgrades are usually available for an additional about $70 per month. 

Exact pricing can vary by practice size and needs, and clinics are encouraged to request a custom quote from the vendor.

Where Praxis shines

• Adaptive charting: Praxis learns how clinicians document and adapts over time, making charting faster and more intuitive.
• Custom workflows: The system lets practices shape charting, intake, and documentation to match their style instead of forcing rigid templates.
• Patient engagement tools: With things like secure messaging and portals, Praxis helps clinics keep patients connected and involved in their care.

Where Praxis falls short

• Initial learning curve: It can take time for new users to get used to the AI and customization features.
• Setup and onboarding: Getting the system fully set up can be more involved than with simpler EMRs.
• Interface and consistency: Some users find the interface feels dated and certain tasks take more clicks than expected.

Customer reviews

“Praxis is intuitive, seamlessly integrates various components of the EMR like scheduling, patient demographics, medical records, consult notes, labs results, electronic prescriptions, and medication list, among others.” – Larry Q., Physician (Capterra)

Who Praxis is best for

• Clinicians who want smart charting: Great for providers who want an EMR that learns their style and speeds up documentation.
• Practices with time for setup: Best for clinics willing to invest time upfront to customize workflows and get long-term efficiency gains.

Elation Health

Elation Health is a clinical-first EHR and billing platform used by tens of thousands of primary care clinicians, known for clean workflows, strong interoperability, and patient engagement tools.

Key features

• Clinical-first EHR: Simple, clean charting with AI tools that help clinicians document visits faster and focus on patients.
• Integrated billing: Handles claims, coding, ePrescribing, and payments in one system, reducing the need for separate tools.
• Telehealth and patient tools: Includes secure video visits, patient portals, and messaging to keep care connected.
• Referrals and labs: Tracks referrals and manages lab orders and results inside the patient record.

Pricing

Elation Health doesn’t show pricing on its website because costs depend on practice size, specialty, and workflow needs. 

Review sites say prices usually start around$349 per provider per month for cash-based practices and about $399 per provider per month for insurance-based practices. Clinics should contact Elation for a custom quote.

Where Elation Health shines

• Clinician‑friendly design: Elation’s simple, intuitive interface and clinical‑first workflows make charting and everyday use easy for many primary care providers.
• Award‑winning EHR and telehealth: It has earned top satisfaction scores and Best in KLAS awards.
• AI and efficiency tools: Built‑in AI features like note assistance help cut documentation time.

Where Elation falls short

• Customer service and support: Many users report slow or limited support after onboarding, with long email wait times or handoffs that delay issue resolution.
• Onboarding and data migration: Some clinics say the onboarding process can be difficult, including chart building and data migration.
• Feature limitations: Users note that advanced reporting, billing integration, mobile support, and intake customization may feel limited or require extra tools.

Customer reviews

“I appreciate how user-friendly Elation is, as it streamlines the process of finding patient’s medical records and scheduling visits with our nurse practitioners and makes the task both easy and efficient.” – Kathy M., registered nurse care manager (G2)

Who Elation Health is best for

• Small to mid-sized primary care clinics: Ideal for practices that want a clean, easy-to-use EHR with telehealth and charting tools.
• Clinicians who prioritize workflow efficiency: Great for providers who want AI-assisted notes and streamlined documentation.
• Cash-based or direct care practices: Works well for clinics managing their own billing or looking for flexible practice management features.

Expert Picks

Want to go beyond basic practice management software? See our top picks for cloud-based primary care platforms that help clinics work faster and smarter.

Scheduling doesn’t have to be hard. Check out the best scheduling software designed for busy healthcare and aesthetic clinics.

Take your booking system from chaos to seamless. Explore our seven tips to streamline your practice’s appointment booking.

Athenahealth

Athenahealth’s athenaOne is a cloud-based, all-in-one EHR and practice management solution with integrated clinical charting and billing, Revenue Cycle Management (RCM), patient engagement features, and broad third-party integrations.

Key features

• Integrated EHR and RCM: Combines clinical charting with billing and revenue cycle management, so clinical and financial tasks work together, not apart.
• Patient communication: Includes a secure patient portal, messaging, appointment reminders, and telehealth.
• Interoperability and data sharing: Connects easily with labs, pharmacies, hospitals, and other providers to keep patient data flowing.
• AI and workflow support: Built-in AI and smart dashboards help reduce admin work, guide decisions, and surface key tasks so teams stay on track. 

Pricing

athenaOne doesn’t publish standard prices on its own website. Costs are tailored to each clinic based on size, features, and services needed. 

That said, industry sources note that basic subscriptions often start around $140 per provider per month for core EHR and practice management features. 

There are usually one-time setup, training, and data migration costs on top of monthly fees. Clinics may also face additional fees for add-on services such as telehealth, marketing tools, or premium claims support.

Where Athenahealth shines

• Integrated clinical and financial tools: Combines EHR, practice management, and revenue cycle management in one system.
• Patient engagement: Offers patient portals, secure messaging, and appointment reminders to improve communication and satisfaction.
• Interoperability and connectivity: Easily connects with labs, pharmacies, and other providers.

Where Athenahealth falls short

• Steep setup and learning curve: Clinics often find implementation and training long and complex, especially without dedicated IT help.
• Clunky navigation: Users report that moving between charts, billing, and scheduling can take many clicks, which slows workflows.
• Cost and support concerns: Pricing based on revenue can be high for small practices, and support quality may vary or feel slow at times.

Customer reviews

“I like Athenaone because it allows me to have access to my doctor/patient information at all times. It’s great.” – Elizabeth H. (Capterra)

“EMR good for large groups, more cumbersome for small or solo practices.” – David B., owner (G2)

Who Athenahealth is best for

• Mid-to-large clinics: Best for practices with multiple providers that need integrated billing, RCM, and EHR in one platform.
• Clinics needing full revenue support: Ideal for practices that want billing, claims management, and financial workflows handled alongside clinical care.
• Tech-ready teams: Works well for clinics with staff who can manage a steeper learning curve and complex software workflows.

Spry PT

Spry PT is an all‑in‑one EMR and practice management platform built for physical therapy and rehab clinics. 

It uses AI to automate notes, billing, scheduling, and claims, helping clinics save time, cut errors, and focus more on patient care.

Key features

• AI‑powered documentation: Spry PT uses smart tools to cut down note-taking and charting time by auto‑filling SOAP and progress notes.
• Integrated billing and RCM: Claims, eligibility checks, and billing work together in one place, helping your clinic get paid faster with fewer errors.
• Patient intake and documentation: Digital intake forms, online scheduling, and patient portals make it easy for patients to check in and stay connected.

Pricing

Spry PT doesn’t publicly display exact pricing. The costs depend on clinic size and number of visits per provider. Part-time providers can be billed pro-rata.

Where Spry PT shines

• AI-powered documentation: Auto-transcribes notes into SOAP format.
• Patient engagement tools: Digital intake, patient portal, kiosks, and reminders keep patients informed.
• Integrated billing and analytics: Claim scrubbing, dashboards, and reporting help clinics track revenue, appointments, and overall performance efficiently.

Where Spry PT falls short

• Limited clinical features: Spry PT does not include built-in prescriptions or lab integrations, which may require extra tools or manual work.
• No built-in marketing tools: The platform doesn’t provide marketing features like automated campaigns or promotions.
• Advanced billing requires add-ons: Full RCM and billing services are separate, adding extra cost and setup for clinics that need comprehensive financial management.

Customer reviews

“The system is simple and easy to use. The documentation interface is clean. I like the integration of billing and EMR with a two interface.” – Steven K., Physical Therapist (Capterra)

Who Spry PT is based for

• Physical therapy and rehab clinics: Best for practices that want AI-powered documentation, integrated billing, and simple patient engagement tools built specifically for therapy workflows.
• Growing PT practices: Ideal for clinics that need faster documentation, streamlined billing, and patient intake tools to manage higher visit volumes.
  

Carepatron

Carepatron is a modern, all-in-one practice management platform designed for small and growing healthcare clinics. It stands out for its simple setup, built-in AI tools, and clean interface. 

The platform suits practices that want easy workflows without complex systems or long onboarding.

Key features

• Unified patient records: Stores charts, notes, and treatment history in one place.
• Online scheduling: Lets patients book or change appointments online.
• Billing and invoicing: Handles claims, invoices, and payments in one system to help clinics get paid faster.
• Telehealth: Built-in video visits let clinicians see patients remotely without added tools.

Pricing

Where Carepatron shines

• Ease of use: Carepatron’s clean design and intuitive tools make setup and daily use simple for new users.
• All-in-one workflow: It brings scheduling, notes, billing, telehealth, and reminders together in one place.
• Strong free plan: The free tier includes key features like telehealth and client records, which is rare at no cost.

Where Carepatron falls short

• Limited advanced features: Users report basic billing and reporting tools that may not meet the needs of larger clinics.
• Customization limits: Intake forms and templates can feel restrictive compared with more flexible systems.
• Not built for complex clinics: It may lack deep clinical workflows, multisite support, and advanced EMR tools that larger or growing practices need.

Epic Systems

Epic Systems is a large, enterprise-level electronic health record platform used by hospitals and complex healthcare organizations.

The system suits large primary care networks that need advanced workflows, data sharing, and strong reporting across many providers and locations.

Key features

• Comprehensive clinical workflows: Supports detailed visit documentation, e-prescribing, immunizations, screenings, and chronic care tracking within a unified chart.
• Interoperability & shared records: Lets clinics share patient data with hospitals, labs, and other providers in real time.
• Patient engagement tools: Includes a patient portal and mobile access for appointment booking, messaging, test results, preventive care reminders, and self-service tasks.

Pricing

Epic Systems does not publish fixed pricing, as costs vary widely based on clinic size, features, and setup. 

Review reports state that for small primary care clinics, initial implementation can start around $100,000–$300,000, with ongoing costs that may equal $4,000–$12,000 per month. 

Mid-sized practices often spend several hundred thousand dollars in the first year, while large health systems can invest millions upfront, plus high annual support fees.

Where Epic Systems shines

• Enterprise-grade clinical depth: Epic supports complex primary care workflows, chronic care management, and preventive care at scale.
• Strong interoperability: It excels at sharing data across hospitals, labs, and specialists, supporting coordinated care.
• Population health tools: Built-in analytics help large networks track outcomes, quality measures, and risk across patient groups.

Where Epic systems falls short

• Cost and complexity: Epic’s high price and heavy implementation demands can burden smaller clinics.
• Navigation & usability issues: Some users say the interface can feel overwhelming and hard to navigate without deep training.
• Not tailored for small practices: It may lack the simple workflows and easy setup that smaller or growing primary care teams need.

Customer reviews

“Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients.” – Shirley T., Professional Development Leader (Capterra)

“User interface can be overwhelming and unintuitive, especially for new staff.” – Dr A., Assistant Consultant NICU (G2)

Who Epic Systems is best for

• Large primary care networks: Best for hospital-owned or enterprise clinics that need deep clinical tools, data sharing, and reporting across many providers and locations.
• Integrated health systems: Ideal for primary care groups that work closely with hospitals and specialists and need shared records, referrals, and coordinated care at scale.

How to Choose the Best Primary Care Software?

Choosing the best primary care software starts with understanding your clinic’s real needs. 

Here are the features to keep an eye on in a primary care software solution.

Centralized patient records

Primary care clinics handle a high volume of patient data every day. Your software should store visit history, clinical notes, lab results, documents, and communications in one clear patient profile. 

Platforms like Pabau do this especially well by keeping all patient information accessible in a single, easy-to-navigate record.

Lab results tracking and follow-ups

Lab work is a core part of primary care, so your software should make it easy to order tests, review results, and act fast. Results should link directly to the patient record to avoid delays or missed follow-ups.

Pabau supports this by keeping lab results connected to each patient, so nothing slips through the cracks.

Clinical notes and dictation tools

Primary care teams need fast, accurate documentation without slowing down consultations. Look for software that supports templates, dictation, and smart summaries to reduce typing and improve note quality.

Pabau stands out by combining structured notes with AI-powered dictation that captures key clinical details in real time.

Patient letters, referrals, and documentation

Clear communication is key in primary care. Your system should make it easy to create, send, and store referrals, letters, and clinical documents using patient data.

With Pabau, smart templates and AI-assisted letters help clinics communicate faster while keeping records complete and consistent.

Appointment, billing, and payments in one system

Managing bookings and payments separately leads to errors and wasted time. Primary care software should connect scheduling, invoicing, and payments in one workflow.

Pabau brings appointments, billing, and secure payments together, helping clinics stay organized and get paid on time.

Run Your Primary Care Clinic Smoothly with Pabau’s All-in-One System

Choosing the right primary care software comes down to how well it fits your workflows today and how easily it can grow with your clinic.

Clinics that need simple setups may choose lightweight tools like Carepatron, or hospital-level infrastructure may lean toward enterprise systems such as Epic.

For practices that want a ready-to-use system for patient records, labs, billing, and documentation, Pabau delivers a complete primary care platform without added complexity.

Ready to take the next step? Book a Pabau demo or explore Pabau’s patient experience management platform