MENTAL HEALTH EMR
Protect the therapeutic alliance from administrative burnout
Pabau is a specialized EHR system built for Mental and Behavioral Health organizations that need to manage complex treatment plans, group therapy without sacrificing patient connection.
4.8
Trusted by 3,500+ clinics worldwide
Join 3,500+ Mental Health clinics already using Pabau daily
Even the best Mental Health clinics hit a wall when systems can't keep up
Unlike generic healthcare software, Pabau is built for modern practices
that refuse to compromise on clinical quality or patient experience.
Challenges for Mental Health clinics
- Clinical notes lag behind, causing massive documentation backlogs
- Revenue suffers due to unaddressed no-shows and cancellations
- Care coordination breaks down across integrated care teams
- Provider shortages are exacerbated by burnout from non-clinical admin
- Sensitive data is risked by non-compliant communication tools
The Pabau solution
- Automated admin saves 10+ hours per week on documentation
- Verification and claim management ensure 20% better claim rates
- Patient engagement features keep clients connected
- Centralized data creates a unified view of the patient for the entire care team
- HIPAA and GDPR compliance embedded into workflows
Maintain clinical excellence with secure, compliant records
Document sessions safely with encrypted notes, treatment plans, and measurement-based care tracking.
Standardize documentation for complex conditions
AI-powered documentation captures session notes, observations, and treatment plans during appointments so clinical records are complete before your next patient.
Empower patients to own their recovery journey
Progress notes and treatment plans are reinforced via secure patient communication after consultations — supporting clients to progress towards their goals.
Bridge the access gap with virtual care
Virtual visits are conducted seamlessly through HIPAA-compliant telehealth, allowing for online counseling and med management that integrates directly with the EMR system.
Capture intake and clinical history before the first session
Send digital intake forms, mental health questionnaires, and consent documents automatically when patients book — so paperwork is complete before they arrive.
Make it easy for clients to access care
Offer flexible booking with online self-service, automated reminders, and discreet payment processing.
Give clients self-service access through a secure patient portal
Clients view upcoming appointments, complete forms, pay balances, and message their provider through a secure client portal. Engagement increases and front-desk workload drops.
Simplify access for new and returning patients
Barriers to entry are removed with a user-friendly interface for online booking, allowing clients to schedule virtual care or in-person sessions 24/7.
Connect patients to the right specialist instantly
Access a network of thousands of specialists and generate referral letters with linked records for coordinated care.
Protect the schedule from revenue-draining gaps
Patient-specific alerts and automated reminders reduce no-shows, ensuring mental healthcare delivery remains consistent and profitable.
Set clear deposits and ensure steady cash flow
Collect deposits at booking and enforce cancellation rules so late cancellations don’t eat into your income.
- WHAT MENTAL HEALTH CLINICS ACHIEVE WITH PABAU
Clinics of every size use Pabau to simplify operations, stay compliant, and grow without extra admin.
consultation capacity
consultation capacity
Simplify admin while protecting client privacy
Automate workflows, manage consent documentation, and maintain HIPAA/GDPR compliance automatically.
Secure sensitive data with granular privacy controls
Data segmentation ensures that highly sensitive records (e.g., substance use disorders) are accessible only to authorized personnel, maintaining compliance.
Manage group therapy and workshops efficiently
Group therapy sessions are scheduled and billed easily, tracking attendance and notes for multiple participants within a single clinical workflow.
Enhance mobility for community-based providers
The mobile app allows providers to access risk profiles, view patient details, and securely take treatment notes while working remotely or in the field.
Track hours accurately and simplify payroll
Timesheets log clinician hours automatically so payroll runs on accurate data without manual tracking.
Grow your practice with outcome-focused data
Track client progress, monitor session utilisation, and identify opportunities to expand your impact.
Keep patients engaged between sessions with targeted outreach
Use email and SMS campaigns to share resources, remind patients of upcoming appointments, or re-engage those overdue for follow-up.
Optimize the intake pipeline for new clients
Lead management tools track inquiries, ensuring that individuals seeking help are matched with the right provider or group therapy program quickly.
Track financial health and clinic performance
Access 100+ reports covering revenue, utilisation, retention, and marketing performance.
Turn satisfied patients into your best referral source
Prompt patients to leave reviews automatically after sessions so your practice builds reputation without chasing feedback.
Mental Health Clinic software resources
Access insightful worksheets, industry guidelines, and expert advice — all carefully curated
to help you improve your practice and provide a better experience for your clients
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Mental Health Intake
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Explore Pabau by practice size
Or learn more about our features for
Mental Health practices
PATIENT CARE & RECORDS
SCHEDULING & PAYMENTS
OPERATIONS & TEAM
GROWTH & INSIGHTS
Frequently asked questions
Is Pabau compliant with confidentiality regulations for substance use records?
Yes. Pabau’s security architecture supports strict data segmentation and access controls, making it suitable for agencies handling sensitive substance use disorder records.
What electronic health record (EHR) features does Pabau provide for Mental Health practices?
Pabau has a full in-built EMR for managing patient records. All patient information—from medical history forms and treatment notes to communications—is stored digitally. A single client card acts as a hub so staff can access a patient’s demographics, medical record, and any notes or communications with one click.
Does Pabau include a patient portal for online bookings and record access?
Yes. Pabau’s secure patient portal lets patients self-book, reschedule or cancel appointments and view their care instructions and results online. Patients can log in to complete forms and see their own information, which reduces front-desk workload.
Can Pabau support telemedicine (virtual consultations) in mental health clinics?
Yes, Pabau has built-in video consultation capabilities. When a telehealth appointment is scheduled, Pabau sends the patient a secure “join” link by email. The virtual visit is automatically logged in the patient’s record, and clinicians can view the patient’s chart and share screens during the session.
How does the system handle insurance and claims?
Pabau includes comprehensive claims management features that handle claims verification, management and tracking, ensuring fewer rejections, and faster payments.
Is Pabau compliant with healthcare data protection regulations?
Yes. Pabau is designed for both GDPR (UK/EU) and HIPAA (US) compliance, with strong data security measures. The platform uses end-to-end encryption, customizable access controls and audit logs to protect patient data and help practices meet legal requirements.
How does Pabau improve efficiency and reduce administrative work in mental health clinics?
By automating many routine tasks, Pabau frees you up for patient care. It handles form processing, billing, reminders and even AI-assisted documentation so that practitioners can manage patient records and communications faster and with fewer errors.
Grow Without Compromising
Patient Care
See how mental health practices reduce admin, improve clinical safety, and increase revenue with Pabau.
