PATIENT PORTAL SOFTWARE

One portal. Every patient touchpoint

Allow patients to book appointments, complete digital intake forms, and securely access their health information — all through one connected patient portal built for modern healthcare providers.

Join 3,500+ practices that already use Pabau

A smoother client journey, from start to finish

See how the Client Portal reduces admin while giving clients full control of their experience.

Reduce operational bottlenecks

A patient portal instantly frees up your front-of-house team.

Less time is spent taking bookings over the phone, printing forms, and updating patient records — because patients handle it themselves through self-service, before they even arrive.

Create a frictionless booking experience

Unlock 24/7 appointment scheduling so patients can self-schedule appointments whenever it suits them — not just during office hours. 

Crucially, they can also reschedule or cancel directly from the portal, cutting out back-and-forth patient communication.

Go paperless with digital form collection

Patients complete intake and medical questionnaires through the portal, and everything syncs straight to their electronic health record. 

You can even require forms to be completed before a booking is confirmed — streamlining provider workflows and reducing manual data entry.

“Our patients book and manage appointments through the client portal, and intake forms are completed automatically — giving us back hours every week.”

Emma Beider
Owner/director of Kingswood Aesthetics

Enhance patient engagement and empowerment

Make it easy for patients to stay involved in their care.

They can log in to view before and after photos, review pre-care and aftercare instructions, check packages and appointments, and even update allergies or medical conditions. It’s the kind of transparency that boosts patient satisfaction.

Securely share results without extra appointments

Using the client portal, you can share progress photos and lab results through secure messaging in the portal.

Patients get their results faster, and your team avoids unnecessary phone calls and follow-up bookings. 
It’s a win for everyone.

Tailor the patient portal to your own needs

Every clinic is different. Toggle features on or off to control exactly what patients can access — from appointment scheduling and billing management to lab reports and document uploads.  The portal works the way your practice does.

Monitor new user registrations using the dashboard

Use the dashboard to monitor new registrations and active users across clinic locations.

See who’s engaged, how many patients are signing up each month, and where to focus your patient engagement efforts.

Find out if Pabau is the right fit for you

Join 3,500+ practices that already use Pabau

Why Patients Love the Portal

Empowering your patients with self‑service means faster bookings, fewer phone calls, and more control over their care. They can:

Book, Cancel or Reschedule Appointments

View and Pay
Invoices

Upload or View Shared Documents

Access their Medical History and Lab Results

Receive Automated Reminders and Alerts

Frequently asked questions

The patient portal is a self-service platform that drives patient engagement by letting patients handle appointment scheduling, complete intake forms, view lab results, access their medical records, and manage their care — all from one secure login.

Yes. Patients can handle their own appointment scheduling — booking, rescheduling, and cancelling 24/7 without needing to call your practice.

Yes. Intake forms and medical questionnaires can be completed in the portal and synced directly to patient records on the client card. You can require form completion before a booking is confirmed.

Absolutely. Toggle individual features on or off to decide what patients can access — from bookings and payments to medical records and document uploads.

Yes. The portal works across phones, tablets, and desktops, giving patients access from any device.

Yes. Securely share progress photos, lab reports, and other documents through the portal so patients can access them without needing to call or rebook.

Use the built-in dashboard to monitor new registrations and active users by clinic location, so you can track patient interaction trends and see where to focus adoption efforts.

Yes. The portal connects with online booking, digital forms, payments, before and after photos, pre- and post-care communication channels, and more — all in one system.

Pabau is a practice management platform designed for any medical practice — from medspas and aesthetic clinics to GPs and healthcare professionals. It covers scheduling, EMR, payments, marketing, and reporting in one system.

One platform for your entire practice

See how Pabau gives you all the tools you need to reduce admin, improve the patient experience, and support sustainable growth.