2026 Mindbody Pricing Plans & Feature Breakdown

Key Takeaways

Mindbody’s pricing is opaque, requiring direct contact with their sales team. But, according to user reviews, the starting price point is $269/month.

Mindbody is best for wellness and fitness businesses, but it falls short for medical and aesthetic practices.

Pabau is an all-in-one practice management software starting at $69/month, with features like scheduling, billing, marketing, clinical records, injection mapping, and AI-powered automations included in every plan.

Thinking about using Mindbody for your wellness business, but not sure how much it’ll cost? 

While pricing isn’t listed publicly, in this guide, we’ll break down each plan, walk you through the key features, and compare the tiers—so you know what’s right for your business and won’t be caught off guard when chatting with Mindbody’s sales team.

How much does Mindbody cost?

Mindbody offers three main plans tailored to different business needs, but for pricing, you must talk with their sales team. 

Each plan builds on the previous one, adding more tools and capabilities to help your wellness business run smoothly and grow efficiently. 

Here’s a breakdown of what each plan includes:

Pabau: An alternative

Unlike Mindbody, which is primarily designed as ‌a wellness business management software (CRM) for the fitness, wellness, and beauty industries, Pabau is purpose-built for medical and aesthetic practitioners. 

So, if you need a medical-grade partner, Pabau is the one you should pick.

As an all-in-one practice management software, Pabau keeps everything in one place, and you won’t need any additional tools to manage your practice. It provides: 

• Clinical depth: Unlike Mindbody’s light “client notes,” Pabau offers a full EMR with digital consent forms and treatment history.
  
• Visual treatment tracking: Includes built-in injection plotting and “before and after” photo storage to help practitioners track treatment progress.
  
• End-to-end patient journey: Automated pre-care and post-care instructions, appointment reminders, reviews, etc., are baked into the workflow, not an expensive add-on.
  
• AI-powered admin: You can let AI create treatment summaries, service descriptions, emails, and more to save practitioners hours of manual typing every week.

And, when it comes to pricing, Pabau includes its full feature set on every plan, no matter which tier you choose. With Mindbody, on the other hand, features are gated by plan level and add-ons—so what you get depends heavily on which plan you choose.

Mindbody pricing plans: A breakdown

Mindbody offers tiered pricing plans designed to scale with your business needs. 

In this section, we’ll break down each plan and its core features to help you decide which one best fits your wellness business.

Starter

The Starter plan covers the essentials to get your business up and running. It includes basic scheduling, staff management, payments, and reporting tools. While this plan is ideal for small studios or solo practitioners, it might still not be enough—because even small businesses need marketing automation, detailed reporting, and client engagement tools to operate efficiently and grow.

Accelerate

The Accelerate plan builds on Starter by adding advanced reporting, resource management, and marketing tools. It’s designed for growing studios that need better insights and scheduling flexibility. 

Like Starter, pricing is only available through Mindbody sales, but it provides more advanced features to help scale your business efficiently.

Ultimate 

Ultimate is the full-featured plan, perfect for established studios looking for marketing automation, lead management, and comprehensive analytics. 

It also includes higher limits on messaging and full client engagement tools. 

The Ultimate tier is definitely the best choice as it unlocks all features needed to scale operations and maximize client retention.

Mindbody hidden costs

While Mindbody’s subscription includes essential scheduling and management tools, several extra fees can quickly increase your monthly costs.

Here are the additional fees you may encounter:

• Mindbody app/Marketplace fees: Mindbody charges a 20% commission on a new client’s first purchase via the app, marketplace, or promoted intro offer, capped at $30 max.
  
• High payment processing fees: Around 3.5% per transaction, regardless of the credit card type used.
  
• Add-on and setup costs: You’ll be charged extra for training, app customization, and premium marketing tools.
  
• API and integration charges: Each API call can cost $0.002, which can add up for high-volume integrations.

Mindbody pros and cons

Mindbody is a widely used platform for fitness studios and wellness businesses. And, while it excels in areas like yoga classes and gym memberships, it also has its limitations. 

So, let’s take a closer look at where Mindbody shines and where it falls short:

Pros

• Business operations: Handles payroll, staff scheduling, and detailed reporting on revenue and attendance.
  
• Large marketplace exposure: Gives you access to millions of potential clients through the Mindbody app.
  
• Branded booking widgets: Lets you embed class schedules and appointment bookings directly on your website.
  
• Scalable plans: Gives you options to upgrade plans as your business grows.
  
• Integrated POS: Seamlessly handles retail and service sales in one checkout.

Cons

• Aesthetic gaps: Lacks the clinical charting and injection maps needed for med spas and aesthetic practices.
  
• Complex pricing structure: To access features not included in your current plan, you’ll need to upgrade to a higher-tier subscription.

• Expensive: According to reviews, even the minimum subscription of $269/month can be costly, and many users paying over $1,000/month still report dissatisfaction with the service.
  
• Limited mobile management: Many administrative features aren’t fully available on Mindbody’s mobile app, making it harder to manage your business while on the go.
  
• Lengthy booking process: Booking a class can take six or more steps, making the process feel unnecessarily long for users.

Cluttered interface: The platform can feel overwhelming, with a busy homepage and confusing information hierarchy, making it challenging for new users to navigate.

“I feel like Pabau is set apart from the other systems because it’s very user-friendly. The layout, accessing the chart, everything was very simple. There’s a good flow to the system, especially the iPad for the patient journey in the clinic.

I would recommend Pabau to anybody in aesthetics practice, internal medicine practice, or any aspect of medical care.”

Liz Riley

Ageless Enhancements

Who is Mindbody best for?

Mindbody is designed for fitness studios, wellness businesses, and service-based practices that need a robust scheduling, payment processing, and client management platform. 

Here’s a look at the types of users who benefit most from the platform.

Yoga and fitness studio owners

Business owners who run yoga, pilates, or group fitness classes benefit from Mindbody’s class scheduling, membership management, and access to the app’s large client marketplace. Its tools help streamline operations while attracting new clients through online discovery.

Personal trainers and coaches

Independent trainers and small gym owners can use Mindbody to manage appointments, process payments, and track client engagement. The platform allows them to focus on coaching while handling administrative tasks efficiently.

Wellness and spa businesses

Spas, massage therapists, and holistic wellness centers gain from Mindbody’s booking widgets, payment integration, and client management features. The platform helps these businesses manage multiple service providers and schedules in one place.

Mindbody customer reviews

Mindbody is a popular platform, rated 4 stars on Capterra, 4.1 on Trustpilot, and 3.7 on G2. 

While many users appreciate its features, customer experiences vary.

Here’s a look at what people love and what frustrates them:

Positives

Source: Capterra

Mindbody users consistently praise its comprehensive, all-in-one platform that makes scheduling, payments, and client management simple and efficient. Many highlight how easy it is for both staff and clients to use, from booking classes to checking in or tracking memberships. 

The customer support is frequently described as responsive and helpful, while the platform’s reporting, automation, and app-based features save businesses time and streamline daily operations. 

Overall, users appreciate Mindbody’s versatility, reliability, and continual updates that improve functionality.

Complaints

Source: Capterra

Despite its features, many Mindbody users report significant frustrations with customer service, onboarding, and software platform reliability. Common issues include slow or unresponsive support, automated or inconsistent responses, bugs in client bookings and payment systems, and difficulty canceling or adjusting contracts. 

Small businesses often feel overlooked, citing high costs, hidden fees, and limited flexibility for membership or marketing needs. Technical glitches, app instability, and complex setup processes are also frequent pain points, leading some users to switch to alternative platforms.

Top alternative to Mindbody: Pabau

If you’re looking for a robust alternative to Mindbody—especially for medical, aesthetic, or regulated wellness practices—Pabau is one of the strongest options. 

Pabau is built with deeper clinical and practice management tools while still offering seamless scheduling, payments, and workflows. It’s designed to keep everything in one place, eliminating the need for multiple add‑ons or third‑party systems.

And here’s where Pabau shines: 

• Comprehensive digital patient records and clinical documentation

Pabau provides a fully unified digital patient record system, combining clinical charting, detailed treatment histories, and secure storage of consent forms and client communications.

Every interaction, procedure, and note is time-stamped and linked to the patient profile, enabling quick reference and accurate reporting. 

The platform supports regulatory compliance, HIPAA-level security, and multi-location practices, making it ideal for med spas, aesthetic clinics, and healthcare providers that require precision, accountability, and seamless record management.

• Aesthetic-focused customizable treatment forms and injection plotting

Pabau goes beyond standard intake forms by offering customizable treatment forms tailored for aesthetic practices. Clinicians can design forms specific to services like Botox, fillers, or laser treatments.

The injection plotting feature allows practitioners to visually map treatment areas, record doses, and track injection sites over multiple sessions. This improves accuracy, ensures consistent results, and enhances patient safety.

Manage your whole practice in one place with Pabau

Pabau streamlines every aspect of running a medical or aesthetic practice into a single, intuitive platform. From appointment scheduling and automated reminders to client management, invoicing, and clinical record-keeping, everything is integrated to save time and reduce errors. 

With Pabau, practices can track treatments, visualize injection maps, and maintain secure patient records, all while improving client experience and staff efficiency.