Pre and post care software
Deliver perfect
care every time
Keep clients informed, prepared, and supported before and after every appointment.
Automate pre- and post-care communication across all your services — and save your team hours of admin every week.
Join 3,500+ practices that already use Pabau
Used by practices across every specialty
- Medspas
- Aesthetic Clinics
- Skin Clinics
- Wellness Centres
- GP Practices
- Cosmetic Surgery
- Physiotherapy
- Salons & Spas
- Medspas
- Aesthetic Clinics
- Skin Clinics
- Wellness Centres
- GP Practices
- Cosmetic Surgery
- Physiotherapy
- Salons & Spas
Less admin work = more work/life balance
Automated instructions remove the need for manual follow-ups. Your team no longer needs to send emails, chase reminders, or rely on handwritten notes.
Pabau handles it automatically, so they can focus on clients instead of admin.
Set the stage for great treatment outcomes
Offer clients everything they need to prepare with easy-to-follow guidelines and timely reminders.
After their visit, post-care emails help them stay on track for a smooth recovery and the best possible results.
Your compliance safety net
Leaflets get lost. Verbal instructions get forgotten. Digital pre- and post-care communications create a timestamped, documented record of every instruction sent to every client.
If a complaint or compliance question ever arises, the evidence is already there — automatically logged.
Tailored care communication for every service
Create specific pre- and post-care instructions for each service so clients always get exactly the information they need.
No generic messages, better client uptake, and content that fits your brand voice.
Standardize your communications
With Pabau’s pre- and post-care instructions, you can standardize instructions across teams and practices.
As a result, every client will get the same clear and consistent guidance — no matter which clinic location they visit or who their practitioner is.
Engage clients with rich, multimedia care content
Sending pre-and post-care instructions is essential, but why stop at just written instructions? With Pabau, you can take client engagement to the next level.
Access our library of over 1000 detailed videos across multiple industries, that visually explain best practices for optimal results.
Find out if Pabau is the right fit for you
Frequently asked questions
You eliminate manual sending, create a documented record of every communication, and give clients something they can refer back to anytime. It’s better for compliance, better for outcomes, and saves on printing costs too.
Yes. Create unique pre-care and post-care content for every service you offer, with specific preparation tips and recovery guidance. Clients receive information based on their booked service, not generic catch-all messages.
Instructions are sent automatically based on your settings. You choose the timing, such as a day before treatment or immediately after, so clients get the information when it’s most useful.
Yes. Simply check a box at booking and the pre- and post-care instructions are queued to send automatically. Set it and forget it.
Automated instructions handle the communication so your team doesn’t need to send manual follow-ups. Clients also ask fewer repeat questions because the main information has already been covered.
Yes. Pabau automatically logs all pre- and post-care instructions in each client’s profile, giving you a full communication history for review, audits, or complaints.
Every reminder is documented, so you have a record that the instructions were sent. This protects your practice if a client raises a concern about adverse outcomes or there’s a compliance issue.
Pabau is a practice management platform for medspas, aesthetic clinics, GPs, and healthcare professionals. It covers scheduling, EMR, payments, marketing, and reporting in one system.
One platform for your entire practice
See how Pabau gives you all the tools you need to reduce admin, improve the patient experience, and support sustainable growth.
