MEDICAL SPA SOFTWARE

Grow Your Medical Spa Without Scaling Your Admin Workload

Manage high-volume treatments, breeze through your operations and turn one-off visits into loyal clients — all from one AI-powered connected system.

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Trusted by 3,500+ medical-led practices worldwide

Even the most successful medspas hit a wall when their software can't keep up with the pace.

Unlike generic software, Pabau is built for aesthetic practices delivering high-volume treatments without sacrificing safety, growth, or patient experience.

Challenges Medspas Face

  • Up to 40% of time lost to admin instead of patie care
  • Consent and intake forms slow down busy treatment days
  • Treatment notes lack consistency and take too long to complete
  • Clunky EMR software not designed for growth limits patient lifetime value
  • Leads and enquiries drop off without structured follow-up
  • Regulatory scrutiny and compliance headaches without clear audit trails

The Pabau solution

  • Save 10+ hours per week with automated admin
  • Digital consent and intake collected before clients arrive
  • AI scribe slashes documentation time by 80%
  • Modern medical practice management software designed for care, efficiency, and growth
  • Built-in lead capture turns enquiries into bookings
  • HIPAA and GDPR compliance embedded into every workflow
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Patient Care & Records

Document every treatment safely and show clients their results

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Show clients exactly what their treatments have achieved

Capture and store before-and-after photos using integrated photography tools directly in the client profile, so progress is visible at every visit and results become your strongest selling point.

Map every injection point with injection details on the client record so practitioners can see exactly where treatments have been done and support multi-session treatments accurately.

See every injection, photo, product, and consent form in one unified client profile so practitioners can deliver safe, informed treatments even when clients have seen multiple team members across months of visits.

AI scribe captures treatment details and clinical notes in real time so documentation is done during the session — not hours later.

Aftercare guidance goes out the moment a booking is confirmed, so clients follow the right recovery steps and staff aren’t left chasing patient communication.

Scheduling and Payments

Keep the schedule full and revenue flowing

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Let clients book and pay deposits without calling in

24/7 online scheduling with upfront deposit collection means chairs fill without inbound calls and revenue is protected before treatment day.

Automated appointment reminders via SMS and email go out before every appointment so clients don’t forget, and last-minute gaps stay rare.

When cancellations happen, waitlisted clients are notified instantly so gaps are filled without manual calls or lost revenue.

Clients can view treatment history, book follow-ups, pay balances, and access their before-and-after photos through a secure online portal.

Take payments online or in clinic through an integrated Point of Sale, with deposits, cancellations, and reconciliation handled automatically in the background.

  • WHAT MEDSPAS ACHIEVE WITH PABAU

Clinics of every size use Pabau to simplify operations, stay compliant, and grow without extra admin.

1.5x
increase in
consultation capacity
"Everything we need to run a modern GP clinic — simpler workflows, less admin, more time for patients"
Sussex Private GP Clinic
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50%
reduction in admin time
"We use the Pabau labs feature - a game changer for any GP"
Dr Arun Ghosh,
Ghosh Medical Group
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100%
compliance ready
"Pure clinical excellence"
Dr Wayne Jones,
Edinburgh GP
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1.5x
increase in
consultation capacity
"Everything we need to run a modern GP clinic — simpler workflows, less admin, more time for patients"
Sussex Private GP Clinic
Quote Image
50%
reduction in admin time
"We use the Pabau labs feature - a game changer for any GP"
Dr Arun Ghosh,
Ghosh Medical Group
Quote Image
100%
compliance ready
"Pure clinical excellence"
Dr Wayne Jones,
Edinburgh GP
Quote Image
Operations & Team

Run a high-volume medspa without operational blind spots

Never run out of injectables or consumables

Track stock levels in real time, set reorder alerts, and log usage automatically so inventory management stays tight and shortages don’t disrupt busy treatment days.

Track treatment volumes and sales per practitioner, then calculate commissions automatically with revenue-boosting tools so incentives stay clear without spreadsheets.

Multi-location management keeps availability aligned across clinicians, rooms, and sites so schedules stay tight and clients always see the right person.

Staff view schedules, client data, and stock levels on the iOS app so the clinic runs smoothly even when key people aren’t on-site.

Set role-based permissions so staff only access what they need, require two-factor authentication for added security, encrypt data at rest and in transit, and maintain full audit trails — meeting HIPAA and GDPR requirements and reducing audit risk.

Growth & Insights

Turn enquiries into loyal clients and one-off visits into programs

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Capture every enquiry and turn it into a booking

Capture forms on your site feed directly into lead management, so every enquiry is tracked, followed up, and converted without manual chasing.

Capture forms on your site feed directly into lead management, so every enquiry is tracked, followed up, and converted without manual chasing.

Use marketing campaigns, loyalty rewards, and gift cards to remind clients of upcoming treatments and incentivize repeat bookings.

Prompt clients to leave reviews automatically after treatments through integrated reputation management, so your medspa’s reputation grows without chasing feedback.

Monitor enquiries, conversions, retention, and revenue with analytics and reporting in one dashboard so decisions are based on real performance data, not guesswork.

Medspa software resources

Access insightful worksheets, industry guidelines, and expert advice — all carefully curated
to help you improve your practice and provide a better experience for your clients

Botox Consent Form

Botox Consent Form

A comprehensive consent form designed for patients considering botulinum toxin injections, ensuring ...

Patient Information Form

Patient Information Form

The Patient Information Form is a comprehensive intake document that enables healthcare providers to...

Hydrafacial Consent Form

Hydrafacial Consent Form

The Hydrafacial Consent Form is a comprehensive legal document that ensures patients are fully infor...

COLLAGEN STIMULATING INJECTIONS

COLLAGEN STIMULATING INJECTIONS

Collagen stimulating injections represent an advanced aesthetic treatment that promotes natural coll...

Explore Pabau by practice size

Solo Practice

Small Practice

Large Practice

Enterprise

Or learn more about our features for medspas

CARE & CLINICAL

PATIENT EXPERIENCE

OPERATIONS & MANAGEMENT

BUSINESS GROWTH

Frequently asked questions

Yes. Pabau is comprehensive medspa software used by medical spas delivering high-volume aesthetic treatments, injectable therapies, and package-based care programs.

Pabau has a full in-built EMR for managing patient records. All patient information—from medical history forms and treatment notes to communications—is stored digitally. A single client card acts as a hub so staff can access a patient’s demographics, medical record, and any notes or communications with one click.

Yes. Pabau’s secure patient portal lets patients self-book, reschedule or cancel appointments and view their care instructions and results online. Patients can log in to complete forms and see their own information, which reduces front-desk workload.

Yes, Pabau has built-in video consultation capabilities. When a telehealth appointment is scheduled, Pabau sends the patient a secure “join” link by email. The virtual visit is automatically logged in the patient’s record, and clinicians can view the patient’s chart and share screens during the session.

Pabau provides real-time inventory management — tracking stock levels, logging usage per treatment, and sending reorder alerts before shortages occur so treatment days stay uninterrupted.

Yes. Pabau is designed for both GDPR (UK/EU) and HIPAA (US) compliance, with strong data security measures. The platform uses end-to-end encryption, customizable access controls and audit logs to protect patient data and help practices meet legal requirements.

By automating many routine tasks, Pabau frees up staff for patient care. It handles form processing, billing, reminders and even AI-assisted documentation so that aesthetics practices can manage patient records and communications faster and with fewer errors.

Grow Without Compromising
Patient Care

See how private GPs reduce admin, improve clinical safety, and increase revenue with Pabau.

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