What software is the suits your needs better – Cliniko or Jane?
Looking for some assistance in picking the ideal scheduling software? We’ve got your back. We compare Cliniko and Jane to help you make a decision. And, just to keep things interesting, we’ve brought another name into the mix – Pabau!
Cliniko is practice management software based out of Australia that makes running an allied health clinic quicker and easier and frees up your time to focus on treating your patients.
You’ll find secure, cloud-based features that’ll help you to manage your appointment scheduling, online bookings, patient records, treatment notes, communications, and more. They also donate a minimum of 2% of all customer subscription fees to charity.
Jane App is an all-in-one health and wellness practice management platform.
Available online and on any device, Jane offers branded online booking, scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, online appointments (telehealth) and more.
Pabau is an all-in-one clinic management software specifically designed for medi aesthetic clinics. With clients all around the world, it provides everything clinics need to reduce time spent on admin, improve the patient experience, and attract new customers.
Because it’s purpose-built for beauty and healthcare businesses, Pabau has key features that this client base will find particularly valuable.
Let’s start by breaking down the pricing in Cliniko, Jane, and Pabau…
Cliniko has six different pricing tiers which are dependent on the number of practitioners. For one practitioner you’ll pay £29 a month. This increases incrementally to the priciest tier which is between 26-200 practitioners and costs £259 a month.
Every plan will get access to every feature. The only additional cost is for SMS appointment reminders, which are optional and cost 5p per message. Everything is charged on a monthly basis.
Jane have three tiers: the Base plan which costs CAN$79 a month, the Insurance plan which costs CAN$109 a month, and the corporate plan which costs CAN$399 a month. Bear in mind these prices are all for one user.
For every additional full-time user you add, it costs between CAN$25-$30 and for every additional part-time user it costs between CAN$12.50-$15. You can also add on their online booking for groups feature for an extra CAN$15 a month.
Pabau charges a flat monthly fee. Pabau’s pricing structure is based on the number of users and every client will get access to all features in the system.
As an all-in-one system, we don’t charge extra for things such as reminder communication, data storage or client photos. The only additional costs you’ll pay are the SMS charges and advanced marketing feature, if needed.
| Why Choose Pabau Over Cliniko vs Jane | Cliniko | Jane | Pabau |
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| Autopopulate patient records
Using forms to gather patient information? With Cliniko, you have to manually import this information into the system. In Pabau, it’s automated - saving you bags of time! |
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| Email and SMS campaigns Want to alert clients to a special offer? Want to send a targeted campaign to your most loyal clients? You can do this all in Pabau. Jane doesn’t offer marketing emails or SMS. |
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| Built-in video conferencing Want to hold online consultations and appointments? In Jane, you’ll have to pay an extra monthly fee for this feature. In Cliniko and Pabau, it’s built-in at no extra cost. | |
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| Packages Cliniko doesn’t have a dedicated feature for creating packages built-in to the system, although there is a workaround for it in Cliniko. In Pabau, creating packages is simple. |
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| Robust reporting With Pabau you’ll have access to hundreds of reports so you can track, measure, and improve your business performance. Cliniko is much more limited when it comes to reports. |
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| Book rooms and resources Pabau will enable you to link specific services with rooms and equipment so you can avoid double-bookings and manage a busy clinic seamlessly. Cliniko doesn’t have this feature. |
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The thing that stood out about [Pabau] was that it did everything. Unfortunately, I can’t get it to sweep the floors. But do you know what? It nearly does everything else.
Emma Beider, Owner / Director
Kingswood Aesthetics
The best software understands you, your business, and your challenges. That's why Pabau has been built to meet the needs of beauty and healthcare businesses.
That’s why it has features that have been created specifically for this sector, such as automated pre-care and aftercare emails, electronic medical records (EMR), before and after photos, injection plotting, customizable forms, and so on. At Pabau, we get you.
Jane App has a LOT of fantastic features that we know practices will love. However, one area where they're not quite as strong is marketing. Yes, you can send email and SMS reminders in Jane but you can’t send email blast campaigns to a large number of clients in one go.
What that means is you’ll need to budget for an additional tool to do your marketing, such as MailChimp, and ensure it talks to Jane. On the other side, in Pabau you can do everything you need under one roof. Easy mode, activated.
While Cliniko is a little light when it comes to reports, Pabau will enable you to really get under the hood of your business and drill into what’s working - and what needs improving.
In Pabau, you can choose from over 150 prebuilt reports to really drill into your data. Pull all your day-to-day data in a matter of clicks and see appointments, client numbers and revenue. Plus, identify which clients regularly no-show, who your biggest spenders are, and more.
Working over two clinics on different days? Need to manage multiple rooms? Want to be able to take deposits specific to each service? How about automating all pre-care and aftercare communication at the time of booking so you don’t have to send it manually?
Pabau is designed to handle complex, busy businesses. And with a huge scope for customization, you can be sure we can tailor the system to suit your needs.
Clinics need to collect a LOT of documentation before an appointment, right? With Pabau, you don’t have to break a sweat trying to remember everything. Simply use our app to ensure you have up-to-date health records, signed medical consents, and photos.
Not every provider has this functionality, but we know how needed by med spa practitioners. Not only does it protect the client, it also protects your business.
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Roxanne Merchant,
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
Daniel, Doctor,
G2 review
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”
Angelina, Owner
G2 review
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