CLIENT SERVICES

Set up, scale, and succeed with Pabau’s Client Services

From day one and beyond, our service packages are designed
to ensure you get the most from Pabau.

Explore our services

Data Implementation

We receive your data

We import and tidy it up

We’ll clean up, deduplicate, format, and import your data to Pabau, handling any custom requirements along the way.

You review and validate

We ensure accuracy and alignment with your workflows.

Full Project Management

Done-for-you setup:

We coordinate every aspect of onboarding for a hands-off experience.

Tailored to you:

Custom workflows, technical integrations, and website setup (lead forms, booking widgets, and more).

Ongoing support:

After launch, you’ll have a dedicated account manager by your side for continued guidance.

Platinum Customer Success

Unlimited setup time:

Enjoy unlimited configuration and setup hours for the first three months.

Priority access:

Work with a senior Customer Success Manager available even on evenings and weekends.

Faster results:

We focus on the features that drive value early, helping you adopt faster and scale confidently.

Account Management

Bespoke onboarding and setup:

Proactive check-ins, performance monitoring, and alignment with your evolving goals.

Ongoing training:

Schedule regular sessions whenever you need a refresher or guidance on new features.

On-site Training

Flexible options:

Choose from half-day to multi-day sessions tailored to your schedule and needs.

Role-specific training:

Sessions are customized for different roles, including reception, practitioners, and marketing teams.

Personalized plan:

We provide a step-by-step plan ahead of time and adjust it to focus on what matters most to your clinic.

Revenue Growth Consultation

We review your current setup

We'll take a look at your online booking process, website, and service structure to spot missed revenue opportunities.

You get tailored recommendations

Get guided on how to implement powerful optimizations.

We provide a clear roadmap to growth

Everything is tailored to your growth, with tangible goals like boosting client retention, refining upsells, increasing bookings, and more.

Trusted by 3500+ practices across the world 

Customer Reviews & Testimonials

“The minute clients make their appointment, they get a welcome email. Then they get a text reminder for their appointment 24 hours beforehand.

When they come to the clinic, they get a brief of the treatment plan we’ve discussed. If they have an action plan, they get an aftercare email, a follow-up text, or an email two weeks later.”

Dr Ahmed El Houssieny

Medical Director, Bank MediSpa

“I really like the virtual consultations and SMS features in Pabau. They make communicating with clients much easier and more efficient.”

Susie G.

“There is so much Pabau is helping me with, from automatically sending appointment confirmation, pre/post care instructions, online forms, Google review request surveys, etc. It’s perfect for anyone who loves to offer top notch customer service.”

Beatrice M.

I am in business for almost 9 years, tried a lot of different software. but I was missing some features which never stopped me to look for a better one. This software has everything that saves my time, keeps my records, and medical forms in one place and is easy to use. I am very happy with this software.

Yobany V

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Case studies

Read our latest case studies to discover how our customers are using Pabau to save time, reduce admin tasks, and get back to doing what they do best – treating patients.

Help guides

Head to our Knowledge Base to find hundreds of helpful how-to articles that will walk you through how to do pretty much anything you want to do in the system.

Compare pages

Want to see how Pabau stacks up next to the competition? Head to our compare pages to take a closer look at our features next to other practice management software.

Ready to see how Pabau can
help your practice grow?