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Let clients book appointments anytime, anywhere
Manage your practice from your mobile
Organize schedules and avoid double-bookings
Dictate notes that turn into patient records
Give clients 24/7 access to bookings and records
Capture, compare, and track results securely
Accept and track payments in one place
Integrated payments with no hassle
Campaign tools to grow your clinic
Enhance the care journey
Premium suite of tools for deliveringexceptional patient care
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Compare Pabau with alternative systems
Learn why this holistic care and aesthetic medicine clinic chose Pabau to power patient care and performance.
Premium suite of tools for delivering exceptional patient care
Which software should you choose – Booksy or Fresha?
Need a hand deciding between scheduling software options? We’re here to help – this guide unpicks the differences between Booksy and Fresha. While we’re here, you might be interested to see what another contender has to offer – Pabau.
According to Booksy, they’re not just an appointment app. They’re your partner, your sidekick, your employee of the month. Booksy will help you streamline the small stuff, so you can focus on running your business and not the other way around.
Based in the US, Booksy mainly looks after hair and beauty businesses. They cater to five main categories of business – hair, barbers, nails, brows and lashes, and massages.
Fresha is a subscription-free model for the beauty and wellness industry.
However, while it is technically ‘free’, they charge a commission fee on every new client booking that comes through their online booking marketplace, which can quickly become expensive. In their own words, Fresha helps businesses boost sales and attract new clients via online bookings through Google search, Facebook and Instagram.
Pabau is an all-in-one clinic management software specifically designed for medi aesthetic clinics. With clients all over the world, Pabau provides everything clinics need to reduce time spent on admin, improve the patient experience, and attract new customers. Because it’s purpose-built for med spas, it has key features that this client base will find particularly valuable.
Let’s start by breaking down the pricing in Booksy, Fresha and Pabau.
Booksy has two pricing plans: Booksy Lite and Booksy Pro. Both of these cost $29.99 a month for one user. You’ll also pay an additional $20 for every additional user you need, up to nine users – then it’s no further cost.
They have an optional Boost add-on feature. This will charge you a commission fee for every new client that books an appointment via the Booksy marketplace. They don’t list how much they charge for commission but it’s listed elsewhere as up to $100 per treatment.
As we said, Fresha operates a subscription-free model. While you don’t pay a monthly fee, you will be charged a commission fee of 20% for each new customer that books via Fresha. So, if you have 100 appointments booked through Fresha costing £50 each, they’ll take £1000.
Pabau charges a flat monthly fee – there’s no locking customers into lengthy annual contracts. The pricing is based on the number of users and every client will get access to all features. The only additional costs are the SMS charges and advanced marketing feature.
[Pabau] makes things so much easier in terms of your medical records, diary management, your reporting system, and that’s really very important for a business.
The best software understands you, your business, and your challenges. Booksy and Fresha are designed for hair and beauty businesses. Meanwhile, Pabau has been built to meet the needs of beauty and healthcare businesses. That’s why it has features created specifically for this sector, such as automated pre-care and aftercare emails, electronic medical records (EMR), before and after photos, injection plotting, customizable forms, and so on. At Pabau, we get you.
Getting new clients booking appointments with you should be something to celebrate - it means that your reputation is growing and you’re doing an excellent job, right? That’s why, with Pabau, you won’t be stung with commission charges for new clients. You also won’t have to read the fine print about what constitutes a new customer. The money you earn through online bookings goes straight to you, every single time.
Pabau isn’t the cheapest software on the market. But the great thing is you won’t need anything else as, in the words of one of our customers, “Pabau does it all.” While choosing Fresha means you’ll probably need to budget for additional tools, such as email marketing or more robust online forms, this isn’t the case with Pabau. And because we’re so feature-rich, as your business grows, we’ll grow with you.
Booking an appointment online is one of the first touchpoints a client has with your business. But Fresha sends clients to their online marketplace to book, where your clinic is pitched alongside the competition - and Booksy means you’ll have to ask customers to download their app. In Pabau it’s a completely different experience. You create the end-to-end experience to fit with the look and feel of your brand. The client can book an appointment directly from your website - and there are no hidden fees or costs. Every online booking is money in your pocket.
Clinics need to collect a LOT of documentation before an appointment, right? With Pabau, you don’t have to break a sweat trying to remember everything. You can simply use our app to ensure you have up-to-date health records, signed medical consents, and photos. Not every provider has this functionality, but we know how needed by med spa practitioners. Not only does it protect the client, it also protects your business.
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Roxanne Merchant,
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
Daniel, Doctor,
G2 review
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”
Angelina, Owner
Booksy is a registered trademark of Booksy.
Fesha is a registered trademark of Fresha.
Last updated on 09.16.2024