Have you ever felt the frustration of prepping for a patient who never walks through the door? No-shows are like that bad
Research shows it and you’ve probably experienced it yourself in your spa business: it’s much easier to book existing clients than to
Membership programs are incredibly popular, with more than 90% of businesses having some form of loyalty program, and for good reason. They
As a spa owner or manager, you strive to provide your clients with a memorable experience. Did you know that something as
We get you – running a spa is a hustle and bustle gig. Between welcoming clients, updating client records, managing staff schedules
In this whirl of social media, flashy online ads, and influencer campaigns, it’s tempting to focus all your marketing efforts on the
Let’s talk credit card payment processing. Having a smooth payment system is an essential part of any successful spa or salon. After
Payment reconciliation – the very phrase sounds a bit snooze-worthy, doesn’t it? But, as you know, if you want your spa’s cash
You know you provide the best service in your medical spa, but how do you convince potential clients you’re their best choice?
*Ping*— A few things in life have us as hooked as the phone notification sound. It makes you drop whatever you’re doing
Your clients are the lifeblood of your clinic. They’re why you do what you do, and they’re integral to the success of
According to the British Association of Aesthetic Plastic Surgeons (BAAPS) the number of patients being treated for serious complications following cosmetic surgery
One Saturday night, earlier this year, my partner and I made the startling realization that we had nothing for dinner. We checked
Today’s digital age requires clinics to have effective digital marketing to grow and reach more customers. Almost half of internet users (47%)
According to consulting firm McKinsey, black consumers are three times more likely to be dissatisfied than non-black consumers with their options for
Having med spa management software is like having multiple assistants on hand. Only, software is much cheaper than new hires and available
Are you currently sending SMS appointment reminders? If you’re not, you probably should be. Here’s the thing: you can’t rely on emails
As Botox celebrate twenty years of FDA approval for cosmetic use, there’s a new kid in town. A new wave of longer-lasting
Ah, the age-old question: “How can I make more money without burning yourself out in a few months?” Well, if you’re running
Efficient, effective practice management is crucial for every healthcare organisation, whether you’re running an aesthetic clinic, managing a GP surgery or delivering
According to the British Association of Aesthetic Plastic Surgeons (BAAPS) the number of patients being treated for serious complications following cosmetic surgery
Today’s digital age requires clinics to have effective digital marketing to grow and reach more customers. Almost half of internet users (47%)
In the fast-paced and competitive world of salons and beauty businesses, finding the right scheduling software can be crucial for streamlining operations
According to consulting firm McKinsey, black consumers are three times more likely to be dissatisfied than non-black consumers with their options for
Running your own clinic is hard work. Really hard work. Whether you’re an owner/operator or manager of an aesthetic practice, GP surgery
Running a business, keeping your clients happy and staying up to date can feel overwhelming at times. Luckily, there are some tools,
As Botox celebrate twenty years of FDA approval for cosmetic use, there’s a new kid in town. A new wave of longer-lasting
Ah, the age-old question: “How can I make more money without burning yourself out in a few months?” Well, if you’re running
Today’s digital age requires clinics to have effective digital marketing to grow and reach more customers. Almost half of internet users (47%)
Clinic owners and managers: how quickly do you get back to leads? We don’t want to be the bearers of bad news…
If you’re thinking about advertising your aesthetic clinic on Facebook, you need to understand exactly what Facebook advertising is, how you could
Brand matters. It’s the reason you buy what you do when you go to the supermarket, why you choose certain products over
It’s safe to say that you probably didn’t get into medi-aesthetics and beauty treatments to sit at a computer analysing data. You
You’ve been following your marketing plan, making use of all the marketing tactics you can find – from social media posts to
The aesthetics industry is growing year on year, and with it the number of practitioners and clinics. With the proposed changes to the law on who
Are you asking yourself one of these questions? “How can I advertising my clinic? Is it worth trying online online advertising? “What
The year was 1996. The place — the United States Congress. After facing rising concerns regarding the portability of health insurance, the
“Do what you love, and you’ll never have to work another day in your life.” Some physicians, unfortunately, may not feel this
Let’s be honest, running a busy practice can be a whirlwind. Between scheduling appointments, delegating staff, responding to emails, and answering the
For practices, spas, hair salons, and clinics, online bookings are the new norm. However, in the highly competitive medi-aesthetics industry, not putting
Once upon a time, iframes were in, and they were for the rest of our lives. The end. via GIPHY No, this
Cloud-based software: that magical place where computers freely float among clouds. We’re kidding. While that would be quite an interesting image to
Lately, we’ve been hearing a lot about booking and cancellation policies from our clients in the medi-aesthetic industry, and it’s become a hot topic of discussion.
It’s a familiar story. A patient has booked an appointment at your practice. You’ve booked them a slot and a room and
When booking online, service descriptions are a key way of getting clients bought into what you offer. They can educate, reassure, persuade,
Not sure where to start when it comes to marketing your med spa or clinic? Our helpful starter pack is jam-packed with helpful tips and strategies for success.
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