Discover free eBooks, guides and med spa templates on our new resources page
Let clients book appointments anytime, anywhere
Manage your practice from your mobile
Organize schedules and avoid double-bookings
Dictate notes that turn into patient records
Give clients 24/7 access to bookings and records
Capture, compare, and track results securely
Accept and track payments in one place
Integrated payments with no hassle
Campaign tools to grow your clinic
Enhance the care journey
Premium suite of tools for deliveringexceptional patient care
Read case studies from our satisfied clients
Compare Pabau with alternative systems
Learn why this holistic care and aesthetic medicine clinic chose Pabau to power patient care and performance.
Premium suite of tools for delivering exceptional patient care
Looking for answers? You’ve come to the right place! Here, we cover the most frequently asked questions from our clients, including how to book your first demo and learning more about Pabau’s security, support, pricing, features, and more.
It’s easy. Click on “Book a Demo”, then fill in your name, clinic/business name, email, and phone number. Once submitted, we’ll send you an invite link by email.
The demo lasts around 45 minutes, though it may run longer if you have questions. We walk you through the core features, show you how Pabau works in real settings, and we’ll answer anything you want to dig into.
Yes! If it suits you, we can arrange a face-to-face demo at your premises. Otherwise, we typically use video tools like Google Meet or your preferred platform.
Absolutely. Our goal is to make sure every team member (not just you) feels confident using Pabau. We offer online training, but also provide on-site training if preferred or necessary. Plus, your team will always have access to our knowledge base whenever they need a quick refresher.
No worry. New starters get onboarding help. We provide Intro training materials and can do one-on-one or small group sessions so they quickly get up to speed with calendars, client records, bookings, etc.
Pabau is cloud-based, so an internet outage can cause interruptions. If this happens, you can use a mobile hotspot until the issue is resolved. Plus, the Pabau Go mobile app lets you access key features like patient data, diaries, calendars, schedules, and more, even when your main connection is unstable.
No installs required. Pabau is browser-based, plus there’s an iOS mobile app for “on-the-go” access.
Yes, we take security and compliance very seriously. Pabau is built with industry-standard encryption and security protocols. We use secure logins, regular data backups, and strict access controls to protect sensitive information. And the platform is fully GDPR and HIPAA-compliant.
All data in Pabau is stored in the cloud using encrypted servers. We perform regular backups, and your data is always accessible only to authorized users. This ensures your clinic and client records are both safe and compliant with privacy regulations.
Pabau stores and organizes all client information in one place. This includes contact details, medical history, consent forms, treatment notes, photos, and billing records. With customizable permissions, you can control who in your team has access to different parts of the data, ensuring both security and compliance.
Pabau offers different pricing tiers depending on the size of your clinic and required features. Prices are usually quoted per user or per clinic. You can request a tailored quote directly from Pabau.
Pabau doesn’t currently offer a free trial. Instead, we provide a personalized demo tailored to your clinic. This way, you’ll see exactly how the system works, explore the features that matter most to you, and understand how Pabau can fit seamlessly into your workflow before making any commitment.
Pabau is an all-in-one practice management system, not just an EHR or appointment tool. It combines scheduling, billing and payments, marketing, client portals, staff management, before and after photo tracking, face mapping, and more. Switching from your current system (or paper) means smoother workflows, faster bookings, fewer errors, and secure cloud storage, so your data is always safe and easy to access.
Yes. We’ve helped over 1,200 clients switch from different systems. Our migration support includes importing patient data, transitioning appointments/calendar data, and setting up your clinic workflows.
Absolutely. Pabau is great for solo practitioners and small clinics. It helps you save time and stay organized with streamlined appointment scheduling, online booking, automated reminders, and easy client management.
Yes. Pabau is built to seamlessly manage multiple clinic locations from a single platform. You can oversee staff schedules, appointments, client records, and reporting across all branches, making it easy to run a growing practice efficiently while maintaining consistency and control.
Pabau offers a wide range of support options to ensure you and your team get the help you need. This includes onboarding assistance, personalized training, live chat support, help center articles, and interactive webinars. Response times are fast, and for larger clinics, dedicated account managers are available to provide tailored guidance and ongoing support.
You can contact support via live chat, email, or by calling your account manager (if assigned). For urgent issues affecting patient care or clinic operations, Pabau prioritizes quick resolutions.
Yes. You can create custom treatment notes, digital consent forms, and other forms. Clients can sign electronically on a tablet or via the online portal, keeping everything secure and easily accessible.
Pabau includes comprehensive reporting and analytics to help you make data-driven decisions. You can generate reports on appointments, revenue, client retention, staff performance, marketing campaigns, stock levels, and more. Reports are customizable, easy to export, and designed to give you clear visibility into your clinic’s performance.
Yes. Pabau integrates with a wide range of third-party apps, including payment processors (like Stripe), accounting tools, email and marketing platforms, and more.
Absolutely. You can create custom appointment types, forms, templates, notifications, and staff permissions. Branding can also be tailored so the system reflects your clinic’s identity.
Yes. Pabau supports secure video consultations. Clients can join from a phone, tablet, or computer without needing additional software.
Yes. You can manage product stock, track usage, receive low-stock alerts, and generate detailed reports to streamline inventory management.
Get a personalized demo of our clinic software and see how it suits your business.
