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Centralised bookings and availability
Self-service booking, anytime
Consult notes drafted automatically
Secure access to bookings & payments
Custom clinical forms & notes
Secure in-clinic and online payments
Secure video consultations built in
Buy now, pay later is now available in Pabau
Elevate your care to the next level
Centralized client data & history
Automated SMS and email reminders
Flexible memberships & care plans
Reach goals with data-driven decisions
Secure treatment photo comparisons
Clear post-treatment care guidance
Fast clinical notes via dictation
Order and review labs in one place
Create & manage prescriptions easily
Premium patient care tools for smarter workflows and personalised experiences.
Schedule & collect payments with ease
Manage classes and attendance
Take payments at reception
Manage claims and reimbursements
Send quotes for approval
No-show, cancel, payment rules
Run your clinic on the go
Auto-fill cancelled slots
Manage your clinic with confidence
Group staff by roles
Track staff commissions easily
Track hours and attendance
Stay secure, efficient and compliant.
Clinic-wide performance reports
Real-time clinic metrics
Stock levels and suppliers
Pabau Insights Plus gives clinics real-time visibility into bookings, revenue, and practitioner performance, helping them make smarter decisions and grow efficiently.
Push your growth to the next level
Turn visitors into leads
Track and convert enquiries
Targeted email and SMS sends
Automated clinic processes
Reward repeat visits automatically
Sell vouchers upfront
Run diary-filling promotions
Collect reviews and feedback
Pabau Marketing Plus helps clinics attract, engage, and retain patients with built-in tools for workflows, campaigns, automations, and follow-ups, all connected directly to their booking and patient data.
Read case studies from our satisfied clients
Compare Pabau with alternative systems
Learn why this holistic care and aesthetic medicine clinic chose Pabau to power patient care and performance.
No more manual hand-offs, missed steps, or chaos. Let your system take over the busy work so your team can focus on delivering outstanding care.
Join 3,500+ practices that already use Pabau
Efficient clinics don’t rely on memory, spreadsheets or sticky notes. They rely on systems that execute. Workflows give your clinic smart, automated logic that keeps everything on track.
Whether it’s a first-time consultation or a multi-step treatment plan, your workflows define every step. From intake to after-care, treatment to follow-up — the path is clear, the journey consistent.
Launch fast with pre-built workflow templates or customize every detail from scratch — Pabau gives you the flexibility to automate in a way that fits your clinic. Choose a ready-to-use workflow to get going in minutes, or start fresh and build exactly the process you need with your own triggers, conditions and actions.
Filters and scheduled tasks are great for routine jobs. But Workflows? They respond instantly when a trigger fires.
Booking confirmed → forms sent. Treatment completed → after-care protocol triggered. No delay, minimal friction.
Assign tasks based on roles, alert staff when action is due, and track what’s done and what’s waiting. Managers get visibility. Teams get clarity. Clients get consistency.
Opening a new location or adding a service? Use your proven template and plug in your logic. Workflows scale as you do — without reinventing your processes.
Pabau workflows can be designed to not just react in the moment, but unfold over time with meaningful checkpoints and staff actions that boost quality and efficiency across your clinic.
Extend your workflows beyond Pabau and connect the apps your team uses every day. With built-in integration support you can automate cross-platform actions, send alerts, and keep everyone informed — without manual steps.
See the Workflows feature in action
Use automations that trigger the moment something changes — not later, not manually
Tailor each journey with rules that adapt to real-life client behaviour.
Track what’s running, what’s stuck and what needs attention — for continuous improvement.
Automate follow-ups for maximum impact. For instance, send a check-in 48 hours post-appointment or nudge a client a week after a missed booking.
Automatically send the right task to the right team member at the right moment.
Route leads automatically, assign owners, update pipeline stages, and trigger follow-ups.
Send reminders via email, SMS, or WhatsApp instantly; customize timing per service type.
Trigger multi-step protocols, follow-ups, and post-treatment instructions automatically.
Track treatment product usage (e.g., Botox units) and update stock based on actual treatments.
Send lab requests, receive results, or push prescriptions to pharmacies automatically.
Sync website sales (WooCommerce, Shopify) with Pabau invoices and client records.
Automatically correct formatting issues, fix capitalization, validate phone numbers and emails.
Webhooks allow Zapier, Make.com, or calling software to trigger Pabau workflows efficiently, reducing unnecessary costs.
Send brand-specific confirmations, reminders, or messages tailored to service or division.
Yes. Workflows can be customized per service or location to reflect your exact operations.
Absolutely. Standardized workflows mean new team members follow the same process as your best staff.
Yes, managers can view real-time workflow status, task accountability, and bottleneck alerts.
Yes — emails, SMS, WhatsApp, portal tasks, and notifications can all be triggered through workflows.
No, Workflows respond in real time based on triggers and conditions, not just set times.
4.9 Trusted by 3,500+ healthcare practices worldwide
See how Pabau gives you all the tools you need to reduce admin, improve the patient experience, and support sustainable growth
