Discover free eBooks, guides and med spa templates on our new resources page
Let clients book appointments anytime, anywhere
Manage your practice from your mobile
Organize schedules and avoid double-bookings
Dictate notes that turn into patient records
Give clients 24/7 access to bookings and records
Capture, compare, and track results securely
Accept and track payments in one place
Integrated payments with no hassle
Campaign tools to grow your clinic
Enhance the care journey
Buy now pay later now available in Pabau
Read case studies from our satisfied clients
Compare Pabau with alternative systems
Learn why this holistic care and aesthetic medicine clinic chose Pabau to power patient care and performance.
Take control of your online reputation with Pabau’s powerful management tool
Use Pabau’s review management feature to:
Positive reviews build social proof and show your clinic is reliable and reputable.
With Pabau, feedback requests are sent after Every. Single. Appointment.
A strong review strategy can attract new patients seeking high-quality care.
Keep track of all your latest reviews in one handy system
Pabau has helped grow my business because I’ve been able to concentrate on the things that need to be concentrated on. Finances and marketing and getting patients need to be the priorities of a growing business.
Owner / Director, Kingswood Aesthetics
With Pabau, all your client reviews from different platforms are brought together in one easy-to-use dashboard.
This means no more jumping between Google, Facebook, or other review sites to stay on top of client feedback.
Filter and sort reviews by service, location, employee and your overall score. It’s a simple way to monitor trends and prioritize responses.
Manually requesting client reviews can be time-consuming. But with Pabau, it’s all automated.
After every appointment, Pabau sends a personalized review request via email or SMS at just the right moment.
This provides your business with a steady stream of feedback from happy clients – minus the extra effort.
Pabau’s review dashboard means you can temperature check your business performance, all in one place.
Want to know your average review score? Done. Curious where most of your glowing reviews (or not-so-glowing ones) are coming from? It’s all right here.
It’s your shortcut to managing your reputation and keeping the good reviews rolling in.
Negative reviews can harm your practice, but they’re also an opportunity to show professionalism and resolve concerns.
With an overview of all your latest reviews, Pabau enables you respond quickly and effectively to negative feedback, giving you the power to turn potential conflicts into learning moments.
With Pabau, you can quickly create customizable surveys to collect feedback from your clients. We even have a bank of questions ready to go so you can get started asap! Plus, did you know Pabau has a built-in loyalty feature? You can reward your clients with points for leaving reviews – a quick and easy way to improve your online visibility, especially if you’re just getting started!
Turn your best client reviews into marketing tools with Pabau’s built-in sharing features.
Favorite your best reviews to automatically add them to your website, and hit the ‘share’ button to post positive feedback on platforms like Facebook and Instagram.
Social proof is one of the most effective ways to build trust and convert leads into paying customers. Pabau makes it simple to highlight your client’s success stories.
Don’t have enough hours in the day to respond to customer reviews?
Instead of trying to squeeze another manual task into your schedule, why not use Pabau’s AI tool – Echo AI – to handle them for you?
It’ll generate a response in a click that you can edit and polish as you wish!
An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Read our latest case studies to discover how our customers are using Pabau to save time, reduce admin tasks, and get back to doing what they do best – treating patients.
Head to our Knowledge Base to find hundreds of helpful how-to articles that will walk you through how to do pretty much anything you want to do in the system.
Want to see how Pabau stacks up next to the competition? Head to our compare pages to take a closer look at our features next to other practice management software.
Everything you need to know about Pabau’s review management
Client reviews are often one of the first things potential clients look at when choosing a service. Positive reviews help build trust, make it easier for people to find you online, and set you apart from competitors. They’re not just about protecting your reputation — they’re also a great way to attract new clients and keep the ones you have.
One of the challenges with other tools — especially if they have an online marketplace for bookings — is that you can’t take reviews with you. If you leave the software, you lose all your reviews — a double blow. With Pabau, this isn’t the case.
Yes, with Pabau, you can set up automatic review requests tailored to the specific services your clients receive. Whether it’s for a consultation, treatment, or follow-up, Pabau makes it easy to send personalized requests at the right moment. This simplifies the process for your team and encourages more clients to share their thoughts.
Negative reviews can feel tough, but they’re a chance to show your professionalism and care. Pabau will alert you right away when a new review comes in, giving you the opportunity to respond quickly. You can manage all your reviews directly from the dashboard
Definitely! Pabau lets you fully customize your review request templates so they reflect your brand’s voice. You can add your logo, personalize the message, and adjust the request depending on the service the client received.
Pabau makes it easy to share positive client reviews directly to your social media platforms. This way, you can highlight happy client experiences and attract new clients by posting real testimonials.
Pabau gives you the option to create customized questionnaires for private feedback. These surveys let you gather honest opinions from clients without sharing them publicly, giving you valuable insights while protecting your reputation. You can keep this feedback internal so it can be used constructively without impacting your public reputation.
With instant notifications, Pabau keeps you updated the moment a new review is posted. You’ll have all the tools you need to create a thoughtful response right from the platform, whether it’s a thank-you for positive feedback or a solution for a concern.
