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Let clients book appointments anytime, anywhere
Manage your practice from your mobile
Organize schedules and avoid double-bookings
Dictate notes that turn into patient records
Give clients 24/7 access to bookings and records
Capture, compare, and track results securely
Accept and track payments in one place
Integrated payments with no hassle
Campaign tools to grow your clinic
Enhance the care journey
Premium suite of tools for deliveringexceptional patient care
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Compare Pabau with alternative systems
Learn why this holistic care and aesthetic medicine clinic chose Pabau to power patient care and performance.
Premium suite of tools for delivering exceptional patient care
Semble vs Pabau
Looking for a better alternative to Semble? Look no further – here’s exactly what Pabau can offer you that Semble can’t.
Semble (previously HeyDoc) is a cloud-based practice management software designed to help healthcare practices manage admin tasks, patient data, bookings, and process payments.
Semble is built for healthcare and specialty clinics, such as GPs, surgical clinics, podiatrists, physiotherapists, cardiologists, and similar.
However, it’s not necessarily the best fit for a med spa or an aesthetic practice as it lacks core features such as before and after photos, injection plotting, and automated pre- and post-care.
Pabau is an all-in-one practice management software specifically designed for the complex needs of med spas, healthcare practices, and private practices.
A large number of our clients are in the medi-aesthetic industry, and we’re also a great fit for GP clinics, skin clinics, cosmetic surgeries, pharmacies, salons and more.
As an integrated system, Pabau provides a comprehensive collection of features your practice needs to reduce time spent on admin, improve the patient experience, attract new customers and boost revenue.
Semble’s pricing is not displayed on their website so, you’d need to contact their sales team or book a demo to get a quote.
Online review sites state their pricing starts at $126 per month, but there’s no information as to the type of plans and what features each one offers.
A few users looking to transition from Semble stated that their pricing has become too expensive for them to grow their business and add new users.
Pabau charges a flat monthly fee a month, and comes with all the features — and there are a LOT of features. For more information visit our pricing page. Online booking, digital client records, appointment reminders, staff scheduling and rota management, and lots more – Pabau is incredibly feature-rich.
Pabau’s core functionality is built-in, without the need for other tools to plug the gaps. We have several plans you can choose from depending on your size and number of users.
There are one-off costs for training and data transfer services to help you get up and running as soon as possible, but are entirely optional.
The only additional costs are the charges for the optional SMS appointment reminders (which we highly recommend you use) and our Marketing Plus feature.
Pabau has reduced our time in the office by, I would say at least 10 minutes per patient. So from the old system compared to the new system, it’s been a huge time saver.
Semble has many things to help you run a practice efficiently. However, it’s designed for healthcare organizations, and lacks essential features a medi-aesthetic practice needs. Pabau understands you, your business needs, and your challenges. It’s also built to meet the needs of medical-based and aesthetic businesses. If you’re running a medical practice but looking to diversify into aesthetics, Pabau has all the features you need: before-and-after photos, automated deposits that protect you against no-shows and revenue loss, automated consent forms per service, and detailed client pathways.
When it comes to marketing features, Semble is a little lacking. There are no marketing features that help you reach your customers, increase engagement and grow your business. This means you’ll need to budget for additional marketing tools, such as MailChimp. With Pabau, you get a built-in suite of marketing tools that help you create targeted gift vouchers, send email campaigns, set up loyalty programs, and collect and manage reviews. Use beautifully designed templates that will delight your customers and grow your revenue.
In Semble, there’s an option to set up automated follow-up messages to patients. However, they are pretty limited when it comes to filtering - you can only customize when it will be sent after the appointment. Pabau’s automation features take your patient communication to the next level. The advanced filtering options allow you to apply various conditions and filters to your email or SMS blasts. Do you want to reach out to clients you haven’t visited in two months? Or do you want to upsell clients who booked a certain treatment? It’s all possible in Pabau! Sit back and let our marketing automation handle repetitive tasks like reminders, recalls and follow-ups.
Many users have pointed out that they have trouble creating and navigating forms and questionnaires in Semble. Also, some have mentioned that they can’t send consent forms automatically when scheduling appointments. At Pabau, we’ve made forms as easy and intuitive as possible to reduce admin tasks and smooth treatment processes. Choose from hundreds of pre-built forms or build your own from scratch an easy drag-and-drop. You can customize the questionnaires to match your practice’s look and feel. Best of all, you can weave them seamlessly into the booking process and make them required for online bookings.
While Semble offers a patient portal, it has limited functionality. Patients can only see notes, results, and letters. They can’t self-manage their appointments or pay outstanding balances. If you wish, you can set up Pabau’s client portal to allow clients to securely view before-and-after photos, book appointments, view email communication, read pre-care and post-care instructions, get lab results, pay invoices, and more from a single location. That means your front-of-house staff spends less time printing out forms, updating medical information and taking appointment calls.
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Roxanne Merchant,
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
Daniel, Doctor,
G2 review
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”
Angelina, Owner
Semble is a registered trademark of Semble. Last updated on 09.18.2024