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Let clients book appointments anytime, anywhere
Manage your practice from your mobile
Organize schedules and avoid double-bookings
Dictate notes that turn into patient records
Give clients 24/7 access to bookings and records
Capture, compare, and track results securely
Accept and track payments in one place
Integrated payments with no hassle
Campaign tools to grow your clinic
Enhance the care journey
Premium suite of tools for deliveringexceptional patient care
Read case studies from our satisfied clients
Compare Pabau with alternative systems
Learn why this holistic care and aesthetic medicine clinic chose Pabau to power patient care and performance.
Premium suite of tools for delivering exceptional patient care
Beatrice Moorfield, Founder of Skin With Bea Esthetics, med spa in Scottsdale, Arizona needed more than just a basic booking system.
What she really needed was a system that would allow her to sound like herself, personalize communication across emails and SMS, and streamline the client intake process.
“I’m very lucky that I’m one of the US owners who’s able to use Pabau. I kind of don’t want to share it — it’s that good.”
Medical spa
United States
Customizable and automated emails and SMSAutomated consent formsInjection plottingAutomated review requests
The system Beatriece was using had very generic email and SMS options. She couldn’t change the wording to reflect her brand and there was no option to change the look and feel of the messages.
My business didn’t feel complete with the previous online booking system. It didn’t have customization for text messages, reminders and emails.
There was no brand recognition in the email or the text messages. They sounded very professional but didn’t have that little touch of our brand.
One of the biggest limitations Beatrice experienced with her previous software was that there was no way to integrate forms into her workflow and ensure they’re filled out before appointments.
I couldn’t insert in the email the files or consent forms I want them to fill out ahead of time.
Since there was no way to send forms in advance, Beatrice had to carve out time during each appointment for clients to fill them out.
I couldn’t really save time or spend more of the appointment on actual client care, because clients had to fill out forms during their visit.
When Beatrice came across Pabau, it didn’t take long for it to stand out. Once she started exploring the system, she felt reassured by Pabau’s promise: everything you need to run your practice, all in one place.
You know how people say, ‘There’s an app for that’ because there’s always a solution to a problem? Well, Pabau basically is that.
It has everything for a business in the med spa beauty industry and more. So whatever you think you need from the technology — Pabau is doing it.
The first thing that caught Beatrice’s attention about Pabau was how flexible it is. She can now tailor every email and SMS:
I love how everything is so automated and customizable. I can send emails beforehand and even edit when they should arrive.
I can edit the wording in the emails to sound like me and make sure it actually says the patient’s or client’s name.
A big part of Beatrice’s decision to join Pabau was that it’s a platform that could grow with her.
From the very first demo, she appreciated the friendly support and the flexibility. There were no long-term contracts, so she had the freedom to try it out at a beginner-friendly price that made getting started easy.
Seeing everything it had to offer made me think, ‘This software has the potential to grow with me.’
One of the reasons I went for Pabau is that they don’t lock you in a contract and have a price that is perfect for beginners.
Before using Pabau, Beatrice had to manually manage all her pre-care communication and consent forms. Now, everything’s automated.
Whatever treatment clients book, Pabau automatically sends them that specific online consent form and that specific precare, things they need to do ahead of time before their appointments. I wasn’t able to do that on other platforms.
As someone who performs injectables, Beatrice values precision and Pabau’s injection plotting tool delivers just that.
I can mark my Botox injections on each client’s actual photo, and it’s just making it so much more intuitive and accurate in records.
In the beauty industry, results matter and visuals speak volumes. For Beatrice, one of the most powerful features of Pabau is its ability to capture and track client progress through photos.
The system even prompts her to take a photo before every appointment, making it easy to document improvements and show clients how far they’ve come.
That is my favorite and even my clients’ favorite. They can see what the improvement is from before — two weeks ago or a month ago or a few months ago — ’cause I was able to take photos.
Reviews are a huge part of Beatrice’s business growth, and Pabau makes it simple to collect them without the manual follow-up and without third-party tools.
As a result, she has a steady stream of Google reviews, and new clients are finding her thanks to them.
The biggest benefit from using Pabau is having too many Google reviews. Because of that, I’m able to actually have more clients through Google.
Offering packages allows Beatrice to provide clients with long-term, results-driven treatment plans.
What she loves about Pabau is the ability to create packages and bundles that combine different treatments — perfect for addressing multiple concerns like wrinkles and sunspots in one plan.
They make it so easy to do everything. You just add the treatments you want to add to that bundle and that’s it.
Beatrice came to Pabau for the client-facing features, but what really surprised her was everything it unlocked behind the scenes.
From the upgraded look and feel of Pabau 2 to the depth of financial reports, inventory tracking, and client information, she discovered a level of business intelligence she didn’t expect. Now, she’s not just delivering better care, she’s running a more organized, insight-driven business.
I thought I was just going to customize messages and emails, but now I’m actually looking at the overall success of my business through Pabau’s features.
As a solo practitioner, Beatrice juggles everything from admin to inventory to client care. But with Pabau, she no longer feels like she has to compromise on the quality of her service or exhaust herself trying to keep up.
The system helps her stay organized, thorough, and fully focused on delivering a standout client experience even without a big team behind her.
“With Pabau, it’s so easy — you can be as thorough as possible with your clients and you can have a very customer-centric practice even if it was just you.”
Pabau has helped me grow and made my practice look more professional.”
