Key Takeaways Pabau is the best medical spa software for growing and multi-location clinics that want an all-in-one solution for scheduling, clinical records, payments, and marketing. Fresha works well for small or budget-conscious med spas that need basic booking, POS, and team management. List ItemCliniko fits healthcare-focused med spas and small clinics that prioritize simple, secure EMR and scheduling. The best medical spa software doesn’t just handle online booking or store client records—those are basic features almost every system offers. What truly sets great med spa software apart is having advanced tools designed specifically for aesthetics, such as: Before and after photos Facial mapping Automated pre- and post-care forms Lead management Deposits and no-show policies Packages and loyalty programs The system should also align with the services you offer, free up more time for patient care, and give your business a competitive advantage. What is medical spa software? Medical spa software is an all-in-one practice management system designed specifically for clinics that offer aesthetic, medical, and wellness treatments. Besides the features that a basic salon or spa software has, like scheduling and billing, it should also have clinical-grade features like: Secure Electronic Medical Records (EMR) Customizable SOAP note templates Strict regulatory compliance (such as HIPAA) But is it worth investing in one when you are starting out? Your instinct at the start of creating a business is to try and pull back on costs and things like IT software, but actually that’s quite shortsighted. By investing in something like that, it frees up your time to focus on those more important things. Dr. Jordan Faulkner founder of Allo Aesthetics Essential features of medical spa software Essential features are those that: Simplify day-to-day operations for you and your staff Enhance client satisfaction and encourage repeat visits Boost your revenue So, if you want to minimize hectic phone calls, reduce administrative headaches, and protect your profits, these are the features to prioritize when choosing the best medical aesthetics software. 1. Appointment scheduling An integrated calendar system helps you manage bookings directly from the calendar. You’ll be able to easily see what your day looks like and avoid scheduling conflicts with features like: Day, week, and month view Easy drag-and-drop rescheduling Bookable rooms and equipment Ability to view multiple practitioners and rooms simultaneously Waitlist option to fill empty slots or last minute cancellations 2. Online booking The booking software should have comprehensive features: Have a branded, easy-to-use online booking widget that integrates directly into your website and social media Automatically charge deposits Automate appointment reminders Source: Allo Aesthetics With online bookings, patients can book 24/7, anywhere, during and outside business hours. And with more booking control and flexibility, it means more patient satisfaction and value. Research According to GetApp, 59% of respondents say they get frustrated if they have to book appointments during office hours or wait on hold. 3. POS payment processing Payment flexibility benefits both clients and med spa owners. That’s why you should choose a system that supports: Payments for services, retail products, packages, and gift cards Secure card-on-file storage to enforce cancellation policies and charge no-show fees Various payment methods: Credit card and cash—in person and online Deposit collection Paying in installments Google and Apple pay New feature release: Your clients can pay with Klarna in Pabau! 4. Staff management The clinic management software should have staff management features that will offer you clarity, keep your schedule optimized, and help you avoid scheduling overlaps by being able to: Plan daily, weekly, and monthly staff rotas with the ability to add annual leave, training, and paid time off Customize staff permissions: restricting access to assigned clients and treatment rooms Assign staff to specific treatment rooms Get real-time updates to keep the team coordinated and informed Track time and attendance to ensure accurate compensation Set flexible commission structures 5. Med spa reporting and analytics Report A paper from 2024 reported that 51% of business organizations haven’t automated their performance measurement systems properly. Detailed reporting provides the insights necessary for strategic growth. That’s why you should look for a system that will give you one-click reports on: Sales performance Staff utilization Marketing ROI Inventory levels Client retention rates [In Pabau] I’m able to see my monthly revenue, my sales, the number of appointments, no-shows… it just means I have a constant audit trail I can refer to any time of the day. Jamila Shafi founder of Balanced Aesthetics by Jam 6. Packages and membership sales Packages and membership programs help med spas drive repeat business and foster long-term client relationships—an essential advantage, given that the majority of med spa clients are often repeat customers. Findings According to the American Med Spa Association, 65%of the med spa client base are repeat patients. Here’s what you can do with loyalty and membership programs: Offer customizable packages tailored to the client’s needs Provide exclusive member benefits, such as priority booking or special pricing Create tiered membership levels to motivate clients to upgrade and stay loyal Deliver targeted promotions based on client activity and history Boost retention and recurring revenue with predictable, subscription-style memberships 7. HIPAA compliance Make sure the platform you choose maintains full HIPAA compliance for: Secure storage of sensitive client health data Encrypted and protected communication channels Strong access control and user permissions Benefits of a med spa software Investing in robust med spa software delivers an immediate return on investment. That’s because it compensates for: Hours of manual labor Boosts patient experience and retention Maximizes appointment scheduling And does things in a much faster and organized way Let’s see how it accomplishes that: 1. Automation Automating appointment scheduling, confirmations, and cancellations Sending automated reminders to clients via email or SMS to reduce no-shows Handling recurring appointments, memberships, and package renewals without manual input Automating billing, invoicing, and payment processing Automatically tracking inventory 2. Business growth and insights Providing real-time dashboards to monitor revenue, appointment trends, and staff performance Offering detailed sales reporting for services, products, packages, and memberships Identifying growth opportunities, high-performing services, and staffing needs through analytics Dr Cemal Kavasogullari, from Esteem Life Medical Group realized that his perception of the clinic’s most popular treatments was completely different from the reality—until he started using Pabau’s reporting tools and saw the data for himself. “Your perception of what you’re doing can be quite different from what is actually going on in the clinic. We like having that data dashboard in front of us to see what’s been going on.” Dr Cemal Kavasogullari Esteem Life Medical Group 3. Compliance and security Ensuring HIPAA-compliant storage and management of sensitive client health information Two-factor authentication (2FA) Data encryption and daily backups Role-based access Maintaining regular security audits Protecting financial transactions with secure processing The 8 best medical spa software solutions Below, we discuss some of the top med spa software platforms, chosen for their strong feature sets, reputation in the medical and aesthetics space, usability, and ability to scale. Here’s a snapshot of how they compare at a glance: Software Best For Pricing Pabau Growing med spas & multi-location clinics needing advanced clinical tools (face mapping, charting, photo management) Startup: $69/mo (1 user); higher tiers: Custom Phorest Spas and med spas focused on strong marketing, rebooking, and loyalty programs All tiers: Custom quote Zenoti Large med spas & enterprises needing automation, AI, and multi-location control From ~$400/mo per location (Growth tier); other tiers: Custom Fresha Budget-conscious small med spas needing basic booking & POS Independent: $19.95/mo; Team: $14.95/user/mo; Enterprise: Custom Cliniko Healthcare clinics needing a clean, simple EMR with minimal extras $45–$395/mo depending on number of practitioners Treatwell Aesthetic and spa businesses prioritizing exposure via a large online marketplace Starter: €29/mo + 35% commission; Freelancer/Advanced: Free + 35% commission DaySmart Appointments Clinics needing flexible scheduling + HIPAA compliance Gold: $99/mo; Platinum: $149/mo; Enterprise: Custom AestheticsPro Med spas needing HIPAA-compliant EMR + e-prescribe Professional: $75/user/mo; Executive: $275/mo; Enterprise: Coming soon 1. Pabau Pabau is a comprehensive, all-in-one practice management software built mainly for medical aesthetics and health care businesses. It provides a highly customizable system for managing everything from complex scheduling and compliant medical charting to integrated marketing and point-of-sale operations. And, because it’s designed for med spas in mind, it’s HIPAA-compliant and has features like face mapping and galleries—something medical spas can’t imagine their day-to-day without. Practically, with Pabau, you have every feature a med spa needs in one software. “You know how people say, ‘There’s an app for that’ because there’s always a solution to a problem? Well, Pabau basically is that. It has everything for a business in the med spa beauty industry and more. So whatever you think you need from the technology—Pabau is doing it.” Beatrice Moorfield founder of Skin With Bea Esthetics Key features Facial mapping and charting: This Pabau feature supports marking injection points directly on a client’s face photo or diagram for precise treatment tracking. Before‑and‑after photo management: You can store high‑resolution images, make side-by-side comparisons, and create a progress gallery. Inventory tracking: Monitor injectables, consumables, and retail products with reorder alerts to prevent shortages. Centralized prescriptions: Create, send, and track prescriptions via integrations (e.g. SignatureRx) with full audit history. Automated client communications: Treatment follow-ups Appointment reminders Pre- and post-care instructions Consent forms SMS and email campaigns Surveys HIPAA-compliant EMR: Store full medical records, treatment notes, and clients’ personal information securely. Echo AI: Use AI-powered assistance to generate treatment notes, write emails and service descriptions, and enhance client care accuracy. Calculate how much time you can save if you use the AI Scribe tool for note-taking Client portal: A secure online area to view appointments, pay invoices, access treatment history, and reschedule appointments. Bundles, packages, and vouchers: Allow clients to purchase service bundles or gift vouchers directly through the portal. Loyalty programs and memberships: In Pabau, you can create memberships and put labels so you know when a VIP or high-paying customer books with you. Pricing Plan Price (per month) Users / Client Limits Startup $69 1 user, < 100 clients Solo Custom 1 user, unlimited clients Team Custom 2–3 users, unlimited clients Medium Custom 4–5 users, unlimited clients Group Custom 6–15 users, unlimited clients Enterprise (15+ users) Custom / Quote 15+ users, unlimited clients Note All Pabau plans offer an all-in-one system with digital records, booking, reminders, photos, POS, customizable forms, and built-in marketing tools—plus no commission fees on bookings or extra storage charges. Talk to sales and get a personalized quote for your med spa. Book a demo Where Pabau shines Deep customization for medical spas: The platform excels in offering highly customizable client profiles, treatment notes, and forms, perfectly aligning with the complex medical protocols. AI-assisted operations: Unique features like the AI assistant for summarizing patient data, creating treatment notes, and drafting marketing copy significantly enhance staff productivity. All-in-one solution: Pabau consolidates scheduling, billing, payments, EMR, and marketing into a single platform, reducing the need for multiple third-party integrations. Where Pabau falls short Complex onboarding: Its rich feature set means a steeper learning curve, particularly for teams that haven’t used practice management software before. Source: Capterra Pricier than other software: It may feel expensive for smaller med spas. Limited offline access: Pabau is cloud-based, so full offline access isn’t available. However, key features like patient data and calendars can still be accessed offline through the Pabau Go mobile app. Source: App Store Customer reviews “The All-in-One Clinic Management Platform — Pabau is an excellent investment for clinics that are serious about scaling, professionalizing their operations, and delivering a superior patient experience. While the initial setup requires commitment, the long-term benefits of having a single, powerful system manage all clinical and administrative workflows are undeniable. It is highly recommended for any aesthetic or medical practice seeking a robust and compliant digital solution.” – Olena Kapinus, Truspilo “Great customer support. They’re always available to help me figure out things, customer support is amazing, I don’t need to use too many software to run my business now, Pabau covers almost everything.” – RAJKUMARIE S., Capterra Who Pabau is best for Growing med spas and multi-location clinics: Practices looking to scale, coordinate large teams, and manage operations across more than one site. Medi-aesthetic clinics: Such as cosmetic surgery clinics, laser clinics, hair transplant clinics, offering injectables, beauty treatments, and other aesthetic services. Clinics focused on client engagement: practices that want to build loyalty through packages, memberships, gift cards, and automated client communications. Admin-heavy practices: Businesses that need help reducing paperwork, automating pre‑ and post-care workflows, and keeping all client data digital and organized. If you are looking for a truly med-spa-oriented practice management software, book a Pabau demo. 2. Phorest Phorest is a dedicated cloud-based software primarily designed for the salon and spa industry. It offers a strong focus on client experience, marketing, and loyalty building. While it’s more focused on beauty services, med spas can also find Phorest useful as it integrates with ANS (aesthetic nurse software) for easier documentation of treatments, consultations, forms, and photos. Key features Online Booking and branded app: Clients can book via your website or through Phorest’s white-label mobile app. Source: Google Play Loyalty and membership: Built-in Treatcard system for points, referrals, and subscription-style memberships. Marketing suite: Advanced email and SMS marketing tools, including “Treat-Your-Staff” features, client re-engagement campaigns, and social ads manager. Reporting and analytics: Dashboards for revenue, staff performance, customer retention, and marketing ROI. Pricing Plan What’s Included Price Starter Online booking, scheduling, POS, client management, automated reminders, loyalty program Custom quote Grow Everything in Starter + digital consultation forms, memberships, online store & gift vouchers Custom quote Complete Advantage Everything in Grow + online reputation management, staff performance tools, Google Reserve integration Custom quote Elite Everything in Complete Advantage + branded app, 2-way client chat, larger SMS bundle Custom quote Where Phorest shines Marketing power: Exceptional at driving client retention and retail sales through its robust, integrated marketing and review-boosting features. Staff engagement: PhorestGo allows team members to monitor goals, which fosters accountability and growth. Intuitive and user-friendly interface: Staff find the system straightforward to use, making training quick and adoption high for daily front-desk operations. Where Phorest falls short Less Med-Spa Clinical Focus: While strong software for hair salons, Phorest lacks some of the deeper med‑spa EMR and injectables tracking found in more specialized platforms. Cost adds up: Some advanced features (like 2-way messaging or the app) only come in higher-tier plans, making full functionality pricey. Customer reviews “Phorest are our “partner in business” – they give us as much, if not more, support than our colour house and they help us grow our business, retain clients, attract new clients and stay on top of all our booking. Thank you Phorest.” – Trustpilot. Kerry “I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a link , and some promotional features that I would defintely want part of it, hopefully it will be developed by their team in near future. Overall i am satisfied with customer services and ease of using phorest.” – Syed S., Capterra Check out how Pabau compares to Phorest Who Phorest is best for Salons, spas and wellness centers: Best for businesses with a heavier focus on spa treatments, retail, and marketing-driven growth, where clinical documentation is a secondary concern. 3. Zenoti Zenoti is an enterprise-grade, cloud-based platform built for spas, salons, med spas, and fitness centers. It can help you manage bookings, payments, staff, and marketing from one single, centralized platform. It also offers AI-driven automation (like its Zeenie assistant) to streamline operations and improve client engagement. Key features Multi-location scheduling: A calendar system that supports complex operations across clinics. AI‑powered tools: Zeenie, Zenoti’s AI‑assistant, helps with navigation, marketing campaign creation, and analytics. Charting and EMR: AI-assisted charting, custom forms, HIPAA-compliant photo management, and e-prescriptions. Inventory tracking: Track injectables (syringes, peels, IV bags) usage, expiry, and profitability Reporting and analytics: Real‑time dashboards, predictive insights, and AI‑driven business intelligence. Pricing Zenoti offers different pricing plans for different industries. But here’s how it structures its pricing for med spas: Plan Pricing Ideal For Growth Starting at $400/month/location Med spas focused on outcomes, compliance, and maximizing every clinical appointment. Hypergrowth Custom Pricing Med spas ready to eliminate manual tasks and expand capacity with AI-powered agents. Complete Custom Pricing Growing med spa chains needing advanced franchise support, enterprise controls, and large-scale operational support. Where Zenoti shines Robust clinical features: Comprehensive EMR capabilities (charting, photo management, prescriptions) tailored for med spa workflows. Scalability: Manage multiple locations effortlessly with centralized operations and real-time visibility across your business. AI-driven efficiency: Its robust AI features will handle tasks like charting, marketing, and analytics. Where Zenoti falls short High cost: Zenoti’s pricing is among the highest of the software on the market, and it’s especially high for smaller or single-location clinics. Onboarding and learning curve: The software is complex and feature-rich, so onboarding takes time. Additional fees for add-ons: Features like marketing campaigns, advanced analytics, and client apps come with extra costs. Source: Capterra Customer reviews “Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. [sensitive content hidden], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions.” – Kim O., Capterra “It is a great system to use and it has served our business really well. The features they offer cover a lot of ground for us and it helps our business grow.” – Tam T., Capterra Zenoti vs Pabau Which one is better for your med spa? Who Zenoti is best for Larger med spas or multi-location clinics that need a powerful, customizable system. Large clinics that want software with AI automation. 4. Fresha Fresha helps owners streamline operations in salons, spas, and med spas for a budget-friendly price. It offers appointment booking, client management, and payment processing all in one platform. Fresha also integrates with its own marketplace, which helps businesses attract new clients. Key features Online booking and calendar: Real-time booking via your website or Fresha’s marketplace, with automatic reminders. Team management: Unlimited staff scheduling, timesheets, and performance tracking. Point of sale and payments: Integrated payment processing, deposits, and prepayments to help reduce no-shows. Marketing tools: Automated email campaigns, SMS reminders, and promotional discounts. Analytics and reporting: Dashboard to track revenue, client behavior, and business trends. Pricing Plan Price Who’s it for Independent $19.95/month One-person businesses Team $14.95 per team member/month Multi-staff businesses Enterprise Custom High-volume teams (20+ staff) Note Businesses pay a fee for integrated payments and commission for new client bookings generated via the Fresha marketplace. Where Fresha shines Highly affordable, even for small clinics: low fixed cost per team member. Easy client acquisition via marketplace Simplicity and speed: the intuitive interface makes it quick to train staff and adopt. Where Fresha falls short Limited clinical/medical features: Not specifically built for med spas—lacks advanced EMR, injectables tracking, or face‑mapping. Customer reviews “I love how straightforward it is to use for booking appointments and keeping my time organized for myself and clients. It was also very quick to sign up and worked seamlessly when I first opened my business. I use fresha everyday to keep tabs on upcoming appointments and to block off work days for personal time.” – Jackie B., g2 “Overall, my experience has been okay. I had used better scheduling apps but it is a very seamless experience for my clients, just not one on my end. That being said, it still does the basic functions and has all the features needed to run an appointment-based business. Once you get the hang of it, it becomes easier to use.” – Malary S., Capterra If clinical features like EMR and injectables tracking are essential, see how Fresha stacks up against the competition in this detailed Fresha vs Phorest vs Pabau guide. Who Fresha is best for Small or newly launched med spas wanting a low-cost, easy-to-use booking tool Salons and saps focused on consumer acquisition, leveraging Fresha’s large customer marketplace 5. Cliniko Cliniko is management software specifically designed for healthcare business. It simplifies the day-to-day operations of a clinic, helps practitioners stay organized, delivers a smoother patient experience, and ensures everything operates smoothly. Its clean interface and straightforward setup make it especially appealing to startups looking for a reliable, easy-to-manage solution. Key features Patient scheduling and calendar: simple, reliable appointment booking with client portal and SMS reminders. Electronic clinical notes / EMR: Secure note-taking, SOAP templates, and customizable forms for clinical workflows. Billing and invoicing: Generate invoices, manage payments, and integrate with accounting tools. Reporting and analytics: Built‑in reports for appointments, finances, and clinic performance. Multi‑location support: Manage multiple clinic branches under a single system with no additional cost. API Integration: Works with third-party tools (e.g., Xero, Mailchimp) for more flexible workflows. Pricing Number of Practitioners Price (per month) 1 $45 /mo 2 to 5 $95 /mo 6 to 8 $145 /mo 9 to 12 $195 /mo 13 to 25 $295 /mo 26 to 200 $395 /mo Where Cliniko shines Excellent core clinical features: Its robust tools for patient records, charting, and customizable forms are ideal for clinics that require strong, secure documentation. Simplicity and usability: The platform is praised for being easy to learn, even for staff who aren’t tech-savvy. Transparent pricing: All Cliniko features are included in the plans. There are no add-ons they can charge you for—except 10 cents per SMS. Where Cliniko falls short Limited marketing features: It focuses heavily on clinical management and lacks advanced marketing automation, loyalty programs, and CRM tools like those of Pabau or Phorest. Basic POS and retail: The integrated billing and POS features are functional but may not be robust enough for med spas with membership and packages features or retail. No advanced aesthetics features: While it handles clinical notes, it lacks features specific to aesthetic medicine, such as integrated facial mapping. To understand which platform delivers the advanced marketing, POS, and aesthetic features that growing medi-aesthetic clinics require, Compare Cliniko with Pabau today. Customer reviews “Great for small to medium sized allied health practices! Really easy to use and teach to staff, has plenty of great features and only starts to fault with larger growth.” – Chelsea G., Capterra “My overall experience with Cliniko is that it’s very easy to use. Even our therapists are saying that they have freedom because they can also control their schedule, whenever,wherever.” – Mark Jill S., Capterra Who Cliniko is best for Small to medium-sized health practices: Physical therapists, chiropractors, and medspas that prioritize secure, simple patient record keeping and straightforward scheduling. 6. Treatwell Treatwell is one of Europe’s leading online booking platforms for beauty, wellness, and aesthetics services. It helps clients easily find, book, and pay for treatments, while giving businesses a unified system to manage schedules, clients, and appointments. And, with its large marketplace, Treatwell also increases visibility and attracts new clients for salons, spas, and aesthetics businesses. Key features Available online bookings on multiple channels: social media, Google, your website, or the Treatwell app. Automatic reminders and notifications: Send clients automatic confirmations and reminders via email or SMS to reduce no-shows. Payment processing: Built-in POS for check-out, handling payments (online or in-person), and managing sales—including the ability to sell products or gift vouchers. Marketing and promotional tools: Run promotions, offer discounts for off-peak or last-minute bookings, and gift cards sale. Pricing Plan Price Starter €29 / month + 35% from bookings via Treatwell marketplace + 2% VAT Freelancer Start for free + 35% from bookings via Treatwell marketplace + 2% VAT Advanced Start for free + 35% from bookings via Treatwell marketplace + 2% VAT On Capterra, though, we found other Treatwell pricing plans: Connect and Pro. Where Treatwell shines Client acquisition: The marketplace helps med spas attract new customers easily. Flexible cost for repeat business: No commission is applied for returning clients, which supports long-term relationships. Simplicity: Booking, reminders, and calendar management are easy to use. Where Treatwell falls short Less to no clinical depth: Not built for EMR, injectables, or medical notes—more suited to wellness businesses. High commission on new bookings: 35% can be costly, especially for high-ticket med spa services. Low medical compliance: It lacks the deep EMR, charting, and HIPAA compliance features required for medical aesthetics. Customer reviews “We are being able to fill in last minute slots with new clients booking via Treatwell. It also allows clients to book in without needing to contact us directly which reduces admin. Taking pre-payment also ensures less cancellations and no shows.” – Marilyn B., Capterra “It’s well know platform and can give you new customers, which can be crucial especially when you’re starting. They take rather big commissions on first booking but rebooking is more fair. But great at integrating with other calendars and can take a lot of extra time to deal with that issue (including double booking). Great when you’re starting and desperate to have new customers and you’re willing to pay a lot to get them.” – Anna M., Capterra Can’t decide between Treatwell, Fresha, and Pabau? Check out how they compare. Who Treatwell is best for Smaller med spas or wellness businesses that want to boost visibility via a large marketplace Salons and spas 7. DaySmart Appointments (formerly Appointment-Plus) DaySmart Appointments is a flexible scheduling and booking platform known for its robust integration capabilities, appealing to a wide range of appointment-based businesses. It’s used by healthcare and a variety of other service‑oriented businesses, like automotive and government. DaySmart Appointments simplifies managing bookings and calendars across staff, locations, or services. Key features Robust scheduling engine: Highly customizable calendars, resource/room allocation, and appointment types. Mobile and web access: Both staff and clients can book or manage appointments from mobile or desktop. Reporting and analytics: Built-in performance tracking, utilization reports, and financial summary tools. Open API and Integrations: supports integration with systems like EHR or billing. Pricing Plan Price Gold $99 / month Platinum (Most Popular) $149 / month Enterprise Contact for pricing Note DaySmart Appointments limits appointment bookings to 500 per month on the Gold Plan and 750 per month on the Platinum Plan. Where DaySmart shines Flexible scheduling: Able to handle complex booking needs (rooms, resources, staff) that med spas often require. HIPAA-Compliant: DaySmart Appointments protects sensitive client and patient information with secure, encrypted data storage. Scalable for growth: Works for single-location clinics or multi-site med spas. Where DaySmart falls short Not med spa specific: Lacks aesthetics‑focused features like injection tracking, face mapping, or before/after photos. Cost can scale quickly: Custom quotes may become expensive as you add users or modules. No built-in EMR: DaySmart Appointments doesn’t include a comprehensive EMR or EHR, but you can integrate your existing system. Customer reviews “I would say good. It was bumpy in the beginning, but that was due to the integration with our EHR. I do not put that blame on DaySmart. The product itself is a great product and met our needs completely.” – Joanna M., Capterra “It was so helpful scheduling clients in different rooms, different times, with different therapists. A+ for the scheduling software.” – Jennine E., Capterra Who DaySmart Appointments is best for Healthcare practices that don’t need a full-featured software but require advanced scheduling capabilities. 8. AestheticsPro AestheticsPro is a dedicated, HIPAA-compliant EMR and practice management system built for medical practices, including med spas, plastic surgery centers, and laser clinics. It combines scheduling, EMR, client management, payment processing, and marketing in one place, which can help you manage all of your operations from one place. Key features E‑records management: HIPAA‑compliant digital records, custom form builder, clinical charting, and consent management. E‑prescribe: Secure, cloud-based prescription writing that integrates with pharmacy workflows. Telemedicine: Built-in HIPAA-secure video consultations seamlessly tied to client records. Loyalty and marketing tools: Client loyalty programs, email campaigns, SMS marketing, and review management. Scheduling and staff management: Staff calendars, resource allocation, commission tracking, and time‑card functionality. Pricing Plan Price Professional (up to 4 users) $75 / month per user Executive $275 / month (flat rate) Enterprise (coming soon) Custom pricing Where AestheticsPro shines Medical specialization: It is purpose-built for aesthetics, offering industry-specific features. HIPAA compliance: It has a strong emphasis on compliance and security. All-in-one EMR and POS: Seamlessly integrates compliant EMR with scheduling and billing, so you don’t need any additional software or integrations. Where AestheticsPro falls short Marketing tool limits: Some users feel the built-in marketing capabilities are less modern or flexible than dedicated marketing platforms. Integration constraints: Integrating with external systems may require workarounds. Challenging onboarding: The initial setup, customization, and learning the full depth of the features can be a lengthy and difficult process. Price jump for scale: Smaller practices may find the base plan sufficient, but the Executive tier is costly for multi-user or multi-location setups. Discover how Pabau overcomes these exact limitations in marketing and scalability by reviewing the detailed Pabau vs AestheticsPro breakdown. Customer reviews “I have had an amazing experience. I would like more help with the kiosk and portal features but overall an A.” – Barbie F., Capterra “So far its been good. It still can improve with user friendliness. I think there’s great things with integrations but I feel like they are too costly to implement. I like how versatile it is and could really encompass everything that a small medspa needs.” – Leonard P., Capterra Who AestheticsPro is best for Clinically-focused med spas: Practices where EMR, HIPAA compliance, and secure, detailed treatment documentation are the highest priority. Why use medical spa software? Improving operational efficiency: It automates manual tasks, reduces scheduling errors, and frees up time for patient care. Increasing client retention: You can use loyalty programs, packages, and automated marketing to help bring clients back. Gaining business insights: The reporting features help identify growth opportunities, understand peak times, and optimize staffing. Ensuring compliance and security: Your client records, consent forms, and treatment notes will be safely stored and digitally accessible. Boosting revenue: Automated reminders will reduce no-show rates in your med spa, while integrated payment systems securely handle deposits and cancellation fees. How to choose the best medical spa software for your practice When evaluating software solutions, don’t focus solely on the number of features. Instead, look for a platform that aligns with your business needs, workflow, and client experience. Below are some key features to consider specifically for med spa businesses. Robust and compliant electronic medical records (EMR) The main difference between spa and med spa software is the EMR. Your software must securely store detailed patient information, comprehensive consent forms, visual charting, and HIPAA-compliant documentation of treatments. With Pabau, all client information is stored in the client card. Because everything is built directly into the software, you don’t need external integrations—data is secure, centralized, and easily accessible. This is essential for liability and regulatory safety. Appointment scheduling and staff management A robust scheduling system lets you manage multiple staff, rooms, and locations effortlessly, while preventing double bookings and scheduling errors. Platforms with flexible templates and recurring appointment options, like Pabau, will also make your daily operations smoother. Robust staff management, on the other hand, ensures your team is efficiently scheduled, reduces conflicts, improves productivity, and allows your med spa to deliver a seamless client experience. Built-in marketing and client retention tools Automated emails, SMS follow-ups, reminders, membership management, and loyalty programs can drive repeat business far more effectively than manual campaigns. Pabau excels in this area, offering powerful built-in marketing tools as well as a lead management system that helps you track, organize, and nurture potential clients, turning them into long-term, loyal customers. “Ever since we implemented the lead integration, all of our leads are going into the software and they have a meeting created there automatically. This feature makes Pabau really pragmatic in comparison to other software solutions. We are also using many other innovative features like SMS campaigns, email campaigns, loyalty, and so on, which always keep us steps ahead from our competitors.” Dr. Charlotte Woodward & Dr. Victoria Manning Owners / Practitioners, River Aesthetics Facial mapping and charting, and photo management To deliver more personalized care, accurate visual documentation is essential in any medical spa. Facial mapping and detailed charting help practitioners track treatment areas with precision, monitor progress over time, and ensure consistently safe results. Here’s how the facial mapping feature looks in Pabau: Also, photo management adds another layer of clarity, allowing you to capture, store, and compare before-and-after images directly within the client record. More on why Pabau is the leading management software provider for med spas While there are many excellent options, Pabau stands out as one of the best med spa software, offering the perfect blend of clinical thoroughness, business management depth, and advanced automation—all specifically tailored to the unique needs of aesthetic and medical practices. It provides the compliant security of a clinical EMR with the sophisticated marketing and operational efficiency of enterprise-grade business software. Ready to see why leading aesthetic clinics trust Pabau to manage their med spa? Book a free demo with Pabau today! Curious which EMR software is best? Read this blog to find out:7 Best EMR Software for Medical & Aesthetic Practices in 2025
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