85% of winners at this year’s Aesthetics Awards are Pabau customers – more details here
Fresha vs Pabau
Pabau or Fresha? We’ll help you decide by comparing some of their key features.
No commission fees
Fresha charges 20% commission on every new client that books through their online marketplace. In comparison. Pabau won’t charge you commission fees for any online bookings you make.
No online marketplace
Fresha places you on their online marketplace, where you’ll be pitched alongside competitors in your area. New Fresha subscribers also get preferable positions. With Pabau, you can fully customize the online booking experience with an online booking widget.
Comprehensive prebuilt forms
Fresha now has forms available, but their system is nowhere near as comprehensive as Pabau and there are no prebuilt templates. In Pabau you can choose from hundreds of forms and edit and customize them to your needs.
Branded communication
When you send any communication from Pabau, your brand will be front and centre. Texts and emails will come from your business. You can add your own logo and branding. With Fresha this isn’t the case and it can be confusing for clients.
Automated precare and aftercare emails
In Pabau, you can schedule pre-care and aftercare emails at the time of booking so you can simply set it… and forget it. These emails are service-specific, to make sure you always send the right communication at the right time for the treatment.
Patient journey app
Want a way of making sure you have all correct documentation on file before a client has their appointment, such as consent, questionnaires, and before and after photos? Use Pabau’s dedicated patient app on your iPad so you never miss a step again.
Robust client card
Use Pabau’s client card to store detailed treatment notes forms, allergies, and before and after photos. No more storing photos on your personal device and running out of data storage.
Now, I don’t have to spend time doing the jobs that I don’t want to do. I can spend more time treating my patients, which is what I love doing – rather than trying to book people in, sending out forms, and doing all the filing.
The best software understands you, your business, and your challenges. Pabau has been built to meet the needs of med spas and other healthcare businesses — not hair or beauty salons.
That’s why it has features created specifically for this sector, such as automated pre-care and aftercare emails, electronic medical records (EMR), allergy / contraindication warnings, before and after photos, injection plotting, customizable forms, and so on. At Pabau, we get you.
Pabau isn’t the cheapest software on the market. But the great thing is you won’t need anything else as, in the words of one of our customers, “Pabau does it all.”
While choosing Fresha means you’ll probably need to budget for additional tools, such as email marketing, this isn’t the case with Pabau. You can consolidate and simplify. And because we’re so feature-rich, as your business grows, we’ll grow with you.
Getting new clients booking appointments with you should be something to celebrate - it means that your reputation is growing and you’re doing an excellent job, right?
That’s why, with Pabau, you won’t be stung with commission charges for new clients. You also won’t have to read the fine print about what constitutes a new customer. The money you earn through online bookings goes straight to you, every single time.
Clinics need to collect a LOT of documentation before an appointment, right?
With Pabau, you don’t have to break a sweat trying to remember everything. You can simply use our app to ensure you have up-to-date health records, signed medical consents, and photos.
Not every provider has this functionality, but we know how important it is that you get this right every single time to stay compliant. Not only does it protect the client, it also protects your business.
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Roxanne Merchant,
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
Daniel, Doctor,
G2 review
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”
Angelina, Owner
G2 review
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