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Mindbody vs Pabau

Why is Pabau the right Mindbody alternative for you?

This page will unpack the key differences between Mindbody and Pabau so you can decide which solution is right for you.

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Main differences between Mindbody and Pabau

Mindbody

Mindbody is a powerful tool for fitness and wellness businesses and salons and spas. It offers a comprehensive suite of features to manage bookings, scheduling, payment processing, and staff management, specifically for this type of business.

In addition to its core functionality, Mindbody also includes marketing tools for promoting your business via its online marketplace, all accessible through a user-friendly mobile app. 

However, Mindbody’s pricing may not be ideal for smaller businesses who want to keep costs down as it’s on the pricier side, and there are extra costs for add-ons as well.

Pabau

Pabau is an all-in-one practice management software specifically designed for the complex needs of a medically related patient journey.

 

In other words, it’s purpose-designed for med spas and healthcare businesses, such as private practices, IV therapy clinics, cosmetic surgeries, skin clinics, and so on.

With a global client base, Pabau provides everything a practice needs to reduce time spent on admin, improve the patient experience, and attract new customers.

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Pricing

Mindbody

Mindbody’s pricing structure consists of four tiers, each with a different cost based on the features provided. 

Unfortunately, pricing details are not publicly available on their website, so you will need to request a quote directly from them. According to online sources, it has a premium price point, with the monthly cost varying from $129 to $699. 

It’s worth noting they lock some of their advanced features to the more expensive plans, including branded mobile apps, marketing automation tools, and in-depth reporting.

Pabau

Pabau’s pricing model is determined by the number of users and the number of clients you have. Each client will have access to the full range of features for a fixed monthly fee, which starts at $28 a month. 

All core functionality is built in, including online booking, digital client records, before and after photos, point of sale, marketing, and more, making Pabau highly comprehensive.

There are optional onboarding costs such as one-time training and data transfer services, which are aimed at speeding up the setup process so you can get out of the blocks fast.

If you wish, users can opt for services that require additional credits, such as SMS and telehealth, and there’s also our Marketing Plus upgrade feature.

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Feature comparison

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Why Choose Pabau Over Mindbody Mindbody Pabau
Comprehensive client portal
Pabau has a comprehensive client portal where clients can self-manage appointments, complete intake forms, and access essential healthcare information such as pre-care and postcare. Mindbody simply has an online booking portal for clients.
Core functionalities built-in
Mindbody’s Starter plan lacks important reporting and staff management features, payroll options, and other settings that are crucial to growing a business. That means you'll have to pay more to get core functionality.
Bespoke deposit feature
Pabau allows clients to pay part of their appointment cost upfront for secure bookings and efficient financial management. Mindbody does not have a direct deposit feature. It offers workarounds like selling account credits and add-on appointments to collect balances.
Built-in card terminals
Pabau sets itself apart with Pabau Pay, a convenient and integrated card terminal solution. Say goodbye to manual data entry and reconciliation errors and elevate the client experience, too.
Before and after photos
Mindbody doesn’t have a before and after photos feature. You can add a single client profile photo, alongside a client document upload functionality. On Pabau, you can take photos using our app, create albums, timelines, and even use the slider tool to highlight progress.
Built-in inventory management
Mindbody may or may not have inventory management depending on the plan, while Pabau offers a built-in inventory management tool where you can track and manage your products or retail items.
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Now, I don’t have to spend time doing the jobs that I don’t want to do. I can spend more time treating my patients, which is what I love doing – rather than trying to book people in, sending out forms, and doing all the filing.

Camille Armstrong, Owner
Secret Enhancements

Top 5 reasons to choose Pabau over Mindbody

1. A true all-in-one solution

For smaller practices seeking a true all-in-one solution, Pabau offers several advantages over Mindbody. With Pabau, you pay one flat fee for everything.

This simplifies things by removing the need to use different tools for tasks like email marketing, online forms, digital signatures, and processing payments. With Pabau, everything can be managed easily with just one system and a single login.

Pabau will help you manage patient records, as well as taking care of booking and appointment scheduling, marketing, processing payments, and much more.

2. Pabau is built for medspas and healthcare businesses

If you're looking to run a gym or fitness studio, Mindbody is ideal. However, it lacks essential features for med spas and healthcare practices.

On the other hand, Pabau is purpose-designed for this sector. It’s the ideal fit for med spas, cosmetic surgery clinics, skin clinics, IV therapists, and more — anywhere you need to manage medically related patient journeys.

It offers features such as robust electronic medical records (EMR), before and after photos, image mark-up tools, customizable intake forms, scheduling, and telehealth functionality.

Pabau aims to help you prioritize safety, compliance, and simple client management.

3. Protects your patients, and your business

Human errors like missed forms, forgotten signatures, or aftercare instructions can have serious consequences. That's where Pabau steps in.

Pabau acts as your safety net, simplifying processes and minimizing risk. Say goodbye to anxieties about missing paperwork, forgetting client’s allergies, or HIPAA violations.

The automated consent forms, reminders, comprehensive medical history management and allergy alerts keep you on top of crucial details, all within one system.

4. Fully integrated payment system

Say hello to simplicity with Pabau Pay’s card terminal!

Pabau Pay is fully integrated with Pabau's practice management software and helps reduce the time spent on manual reconciliation. It also instantly updates patient records when the client pays, and the payment terminal stays synced in real-time.

With seamless contactless payments, tipping, and lots more, it also creates an elevated checkout experience for clients. Plus, all payments are securely processed through Stripe, providing your clients with peace of mind.

5. Built-in marketing features

Pabau offers built-in marketing features in all plans, providing essential marketing tools to engage clients and grow your business, regardless of the subscription level you choose.

Pabau understands the needs of a busy business and has all the marketing tools you need. Automate marketing tasks, create laser-targeted email marketing campaigns, sell gift cards, packages, and get repeat bookings with a built-in loyalty program.

In contrast, Mindbody reserves its marketing features for its higher-tier plans. To access similar marketing capabilities with Mindbody, you’ll either need to buy the more expensive plans or integrate a separate marketing tool.

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To sum up

Managing a clinic shouldn't be a struggle. Pabau simplifies everything with its all-in-one features, affordable pricing, ease of use, and focus on patient care. It's the powerful, all-in-one practice management software designed specifically for your needs.

With Pabau, you will stop juggling multiple tools and say goodbye to administrative headaches. Pabau takes care of scheduling, patient management, reminders, marketing, and even reporting – all in one place.

Customers That Chose Pabau Over Others

“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”

Roxanne Merchant,

Head of Operations, Juvea Medical

“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”

Daniel, Doctor,

G2 review

“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”

Angelina, Owner

G2 review

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