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Let clients book appointments anytime, anywhere
Manage your practice from your mobile
Organize schedules and avoid double-bookings
Dictate notes that turn into patient records
Give clients 24/7 access to bookings and records
Capture, compare, and track results securely
Accept and track payments in one place
Integrated payments with no hassle
Campaign tools to grow your clinic
Enhance the care journey
Premium suite of tools for deliveringexceptional patient care
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Compare Pabau with alternative systems
Learn why this holistic care and aesthetic medicine clinic chose Pabau to power patient care and performance.
Premium suite of tools for delivering exceptional patient care
Faces Consent vs Pabau
This page unpacks the differences between Faces and Pabau. Take a look and decide which one is the right fit for you.
Faces is a digital consent and booking system, serving aestheticians, beauticians, and salons in the UK only.
It’s designed to be simple and straightforward, so if you’re a small team (or a team of one), you can get started and be taking appointments very quickly. It also doesn’t have a monthly subscription fee, so it’s ideal for practitioners who may want to limit their overheads.
However, Faces might not tick all the boxes for clinics that need more robust record keeping, client communication, and marketing.
Pabau is an all-in-one practice management software specifically designed for the complex needs of a medically related patient journey.
The majority of our clients are in the medi-aesthetic industry. However, we also have customers that are GP clinics, cosmetic surgeries, pharmacies, and more.
With clients all over the world, Pabau provides everything a practice needs to reduce time spent on admin, improve the patient experience, and attract new customers.
As we mentioned, Faces doesn’t charge a monthly subscription fee.
So, in theory, it’s ‘free’. However, it’s not completely without costs. Faces will charge a 1.5% fee for any deposits that are used. You’ll also pay a 10% fee on prescriptions. Similarly, you can order stock from them but you’ll be charged commission fees.
In addition, there are lots of services that are optional add-ons that will also cost extra, such as their Brand Boost marketing feature or business waste disposal services.
Pabau’s pricing is based on the number of users, and every client will get access to the features for a flat monthly fee. Online booking, digital client records, appointment reminders, staff scheduling and rota management, and lots more – Pabau is incredibly feature-rich.
Any additional costs, such as one-off training and data transfer services to save you time and help you get up and running as soon as possible, are entirely optional.
The other optional fees are SMS charges and our Marketing Plus feature.
And then I found Pabau, which did it all. It’s got everything that you need from diary management. On top of that, it’s got what I was looking for – making all my treatment records paperless.
Faces Consent is a good software solution for small team who need a simple and straightforward software solution. You can get up and running really quickly, build a website in minutes, and even buy prescriptions via their app. However, you may quickly outgrow its capabilities. On the other hand, Pabau is designed to grow with you. It’ll enable you to meet the demands of complex, busy businesses. If you need to schedule a team of staff, add rooms and equipment to your scheduling, manage your inventory, and more, Pabau may be a better choice.
With Faces, you can add and store basic client information such as name, address, next of kin, GP details, and so on. However, it’s fairly limited. For one, there’s no before and after photo option, which is critical, and you can only add five files to each client record. Pabau is the opposite - it’s incredibly comprehensive. You can create photo albums and timelines, mark injection points on client photos or diagrams, add allergies, prescriptions, patch tests, vouchers, review all upcoming and previous communication, and more - all in one place. Plus, information collected via forms is automatically updated in the client record.
There are always risks in running an aesthetic clinic. And when you’re just starting out, that’s when the risk of human error may be highest - forgetting a form, not getting a signature, not sending aftercare. That’s why Pabau has a number of clever features that act as safety nets to keep patients safe. Forms are sent out automatically. There’s an in-clinic patient journey with built-in steps so you never forget before photos. Allergies and contraindications are stored and flagged when you prescribe. That's why Pabau is a must for practices performing aesthetic treatments.
Faces has a LOT of fantastic features that we know practices will love. However, one area where they are a little light is marketing. Yes, you can sign up for their additional Brand Boost feature – their partnership with a marketing agency –but it will cost you extra. On the other side, Pabau users get a lot of marketing features out of the box. There’s a lead management tool, email newsletters, vouchers, and more - and the best part is you don’t have to pay extra. It’s available as part of the monthly subscription fee.
Faces does a lot of things well, but it doesn’t do everything. And what that means is you’ll then need separate tools and software to manage your inventory, run marketing campaigns, manage your schedule, and so on. With Pabau, you truly get an all-in-one solution. Of course, we’re not the cheapest software on the market. But the great thing is you won’t need anything else as, in the words of one of our customers, “Pabau does it all.”
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Roxanne Merchant,
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
Daniel, Doctor,
G2 review
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”
Angelina, Owner
Faces Consent is a registered trademark of Faces Consent. Last updated on 09.16.2024
