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Echo AI

Work smarter, not harder, with Echo AI – designed to simplify every step of the patient journey.

Let the power of AI take routine patient management and marketing tasks off your plate.

Use our built-in tool to:

Simplify patient care with AI-generated treatment notes and summaries

Enhance your marketing game with one-click service descriptions

Prescribe confidently, cross-checking all allergies and contraindications

Get more bookings (and convert more leads) using MARBL Concierge

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AI-powered care agent

AI-powered booking agent

AI-powered content agent

AI-powered prescribing agent

AI-powered letter agent

Save time, boost revenue, and have more time to focus on clients

Simplify patient management using AI Scribe

Our AI care agent – aka AI Scribe – is an intelligent assistant designed to streamline patient care. 

Use it to convert treatment notes, dictations, and clinical data into concise summaries at the click of a button.

The AI extracts all the important details so you always have key information on hand. Plus, it handles all the required medical terminology like a pro.

Need service descriptions? Let AI do the work!

Pabau’s AI content tool generates clear, professional descriptions for both services and products, giving clients a clear view of what you offer. 

Whether it’s a service they want to book or a product they need, well-crafted writing will make it easy for them to browse and choose with confidence.

Use our AI drug agent as your safety net when prescribing

Add another layer of safety and accuracy when you’re prescribing drugs to clients. 

Pabau AI’s drug agent checks the client record before prescribing medications and lists any allergies or contraindications the drug may have for that client. 

This way, you can ensure your treatment plans are both effective and safe.

Write personalized letters fast, with Pabau’s letter agent

Writing professional and personalized letters has never been easier. 

You no longer need to dig through hastily written notes or try to remember each client’s details to write up a letter.

Pabau AI automatically pulls in the right information for each client directly from the client card. This saves time and ensures your letters are always tailored to their needs.

Fill your diary effortlessly with MARBL Concierge

MARBL Concierge is an AI-powered assistant that helps sell, schedule, and chat with your clients 24/7 through live chat. Plus, WhatsApp support is coming soon.

MARBL Concierge will help you convert leads into bookings, upgrade your customer service, take upfront payments, and lots more.

It connects directly with the Pabau ecosystem and is available as an add-on to your Pabau 2 product suite.

Generate service descriptions in a click

Good service descriptions are shown to increase conversions, but they can take time to write.

Generate descriptions with Pabau AI with a single click. Launching new services just got a lot simpler!

Enhance the online booking experience

If you feel like you’re missing out on bookings, MARBL Concierge is here.

Make it easier than ever for clients to enquire and book in without your team having to lift a finger.

Instant product descriptions with AI

With Pabau’s AI, all you need is the product name, and voilà — your descriptions are ready in seconds.

No hassle, no extra details — just let the AI work its magic while you sit back and enjoy the results!

Capture essential details in your treatment notes

Make your consultations work harder.

Swap hastily typing up notes afterward for simple, AI-powered summaries - which also means you can be more present with clients.

Prescribe safely and with confidence

Use AI to automatically check client records and flag up any potential issues before you make a prescription.

This is done using our integration with the drugs database.

Convert voice notes into letters in seconds

Simplify writing letters to clients with AI Scribe.

Convert voice notes into letters, making it easier to share important information with clients - without having to type it up from scratch.

Meet MARBL Concierge

MARBL is a med spa concierge that gets more leads and manages bookings through live chat – with WhatsApp coming soon. 

Learn how our partnership can power more bookings!

More features

Deposits and no-show
protection

Customizable consent
forms

Automated pre-care
and aftercare emails

Appointment
reminders

More features

Deposits and no-show
protection

Automated pre-care
and aftercare emails

Customisable consent
forms

Appointment
reminders

Who it’s for

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Case studies

Read our latest case studies to discover how our customers are using Pabau to save time, reduce admin tasks, and get back to doing what they do best – treating patients.

Help guides

Head to our Knowledge Base to find hundreds of helpful how-to articles that will walk you through how to do pretty much anything you want to do in the system.

Compare pages

Want to see how Pabau stacks up next to the competition? Head to our compare pages to take a closer look at our features next to other practice management software.

FREQUENTLY ASKED QUESTIONS

Echo AI is an advanced built-in tool designed to automate and enhance a variety of tasks in your practice. These include both operational and marketing tasks, and patient care and communication. You decide what you use it for in your business. 

It’s powered by Open AI and it draws on information that you’ve created in the system to help you save time and work smarter. For example, if you record a voice note and need to send a letter or you need to summarize a consultation, Echo AI can help.

It won’t make up information, no. It draws on content you’ve already created in Pabau. You can also review anything you create using AI before you save it or send it to a client, so there are guard rails there for you to review and double-check any content.

The pricing is based on credits, the same as SMS and telehealth. You simply purchase credits and then choose what tasks you want to apply them to. 

We charge the following:

  • 5 credits for service/product descriptions; prescriptions and letters
  • 5 credits for the “Ask AI to write anything” option in treatment notes (the one where the user types the text and AI refines it – does not involve recording the voice)
  • 10 credits for each use of the three speech modes: dictation, transcription, consultation summary
If the user uses the AI tool more than once for the same treatment note, that would be considered multiple uses and they will be charged accordingly.
 
The exception is MARBL Concierge, which requires a separate subscription fee. Find out more details about MARBL’s pricing on their website www.getmarbl.com/pricing

You translate any conversations into French, Spanish, German and Italian.

It provides instant insights into allergies and contraindications, using information gathered from the client record, allowing for personalized and safe client care.

The AI uses our integration with the BNF drugs database. 

The British National Formulary (BNF) is a trusted reference for healthcare professionals that provides comprehensive, up-to-date information on medications, including dosages, indications, contraindications, and potential side effects. 

The BNF is an invaluable resource that supports confident prescribing by ensuring clinicians have accurate guidance on drug interactions, administration routes, and safety considerations.

Yes it can. Try it for yourself and see!

Yes, speech-to-text technology captures all consultation details, which means you can document treatment notes accurately and efficiently.