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This page will unpick some of the key differences between Acuity Scheduling and Pabau so that you can decide which is the best fit for your business.
Acuity Scheduling is a robust scheduling tool that can work well as part of a software stack.
Working across any kind of business, Acuity sends automatic branded and customized booking confirmations to clients, delivers text reminders, lets clients reschedule, and processes payments or accepts donations.
Pabau is an all-in-one practice management software specifically designed for the complex needs of a medically related patient journey.
The majority of our clients are in the medi-aesthetic industry, however we also have customers that are GP Clinics, Cosmetic surgeries, Pharmacies, and more.
With clients all over the world, Pabau provides everything a practice needs to reduce time spent on admin, improve the patient experience, and attract new customers.
Acuity Scheduling is a relatively affordable option when it comes to scheduling software. You can choose from three plans: Emerging at $20 a month, Growing at $34 a month, and Powerhouse at $61 a month. You also have the option to pay monthly or to pay annually.
There are no hidden fees or extras – Acuity Scheduling makes this really clear on their website. The only thing you might need to consider is whether it does everything you need.
Pabau charges a flat monthly fee. Pabau’s pricing structure is based on the number of users and every client will get access to all features in the system. We don’t charge commission fees.
The only additional costs are entirely optional. We offer one-off training and data transfer services to save you time and help you get up and running as soon as possible. The other optional fees are SMS charges and our advanced marketing feature.
| Why Choose Pabau Over Acuity | Acuity | Pabau |
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| Consent forms with digital signatures While Acuity Scheduling does have consent forms within the system, there is no digital signature function. You’ll have to connect to another system at an additional cost. With Pabau, clients can sign forms within the system at no extra charge. |
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| Robust EMR Need to store detailed patient information such as medical history, allergies, prescriptions, treatment note, consent forms, and so on? Pabau has a robust EMR feature for everything you need. |
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| Before and after photos Want to upload before and after photos of clients to the system? This is simple to do in Pabau and you can store them directly in the patient file. While Acuity Scheduling enables you to upload photos it doesn’t have a before and after feature. |
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| Inventory management Acuity doesn’t have an inventory management feature - you’ll have to integrate with another software in order to manage your stock. Pabau has a built-in inventory management tool. |
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| Patient journey app Want a way of making sure you have all correct documentation on file before a client has their appointment such as consent forms, questionnaires, and photos? Use Pabau’s dedicated patient app on your iPad to keep yourself right and ensure you never miss a step again. |
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Robust reporting tool Pabau has 100+ reports to choose from to cut and splice your data. You can also create and customize your own reports. Acuity isn't as strong on reports and you may need additional software. |
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"If you want an easy life, then this is the only client management software to use"
Roxanne Merchant, Head of Clinic Operations
Juvea Medical
The best software understands you, your business, and your challenges. Pabau has been built to meet the needs of medical based businesses - not hair or beauty salons.
That’s why it has features that have been created specifically for this sector, such as automated pre-care and aftercare emails, electronic medical records (EMR), allergy / contraindication warnings, before and after photos, injection plotting, customizable forms, and so on. At Pabau, we get you.
While Acuity is a little light when it comes to reports, Pabau will enable you to really get under the hood of your business and drill into what’s working - and what needs improving.
In Pabau, you can choose from over 150 prebuilt reports and create your own custom reports. Pull all your day-to-day data in a matter of clicks and see appointments, client numbers and revenue. Plus, identify who regularly no-shows, who your big spenders are, and more.
Pabau isn’t the cheapest software on the market. But the great thing is you won’t need anything else as, in the words of one of our customers, “Pabau does it all.”
Acuity doesn’t have key features such as before and after photos, the ability to digitally sign documents, inventory management, so you’ll end up having to set aside budget for other software. This isn’t the case with Pabau. We have everything you need and, because we’re so feature-rich, as your business grows, we’ll grow with you.
Want to create detailed patient notes? Need to store and manage patient allergies and contraindications? Want to have all your consent forms and medical questionnaires in one easy-to-access location? You won’t get this with most scheduling tools.
But Pabau has a robust system for storing electronic medical records (EMR). And because everything’s digital, you won’t have a need for hundreds of pieces of paper.
Clinics need to collect a LOT of documentation before an appointment, right?
With Pabau, you don’t have to break a sweat trying to remember everything. You can simply use our app to ensure you have up-to-date health records, signed medical consents, and photos.
Not every provider has this functionality, but we know how important it is that you get this right every single time to stay compliant. Not only does it protect the client, it also protects your business.
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Roxanne Merchant,
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
Daniel, Doctor,
G2 review
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”
Angelina, Owner
G2 review
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