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The number of people getting cosmetic procedures is growing, with the cosmetic surgery industry’s market value projected to be $140 billion by 2032.Â
Demand is high… but client expectations are also high, with practice management software being essential for managing a successful plastic surgery clinic.
This specialized software streamlines the many administrative and clinical processes that cosmetic surgery clinics need, from appointment bookings, robust client record management, patient follow-ups, and lead generation and marketing, ensuring a smoother and more efficient operation.
Keep reading to find out which software is the best for your business needs and how implementing it can streamline workflows at your practice.
Essential features of cosmetic surgery clinic management software
Among the many features these software offer, several key functionalities stand out due to their direct impact on cosmetic surgery clinic efficiency, patient satisfaction, and operational excellence.
Online booking and appointment scheduling
Cosmetic surgery clinics need a system that lets people book appointments online. This simplifies the scheduling process for both patients and clinic staff.Â
Patients can book their appointments anytime and anywhere without the hassle of having to call or email the clinic. This enhances the patient experience by removing a layer of friction and making the process more convenient.Â
But, it also reduces the administrative workload associated with manual bookings for staff, allowing them to focus on more critical aspects of patient care.Â
Additionally, online booking helps reduce errors, like double bookings, that can happen with manual scheduling – making the clinic run more smoothly.
Photography features
Built-in photography features help you document patient progress and results.
This feature enables clinics to easily take and store before-and-after photos directly within the patient’s EMR, without having to transfer it from system to system.Â
This visual documentation is great for consultations, reviewing treatment outcomes over time, and for tracking how well patients are healing. They provide visual documentation of patient progress in the form of neat visual timelines. Plus, practitioners can securely share photos with patients via a secure link.Â
Finally, let’s not forget – robust documentation in the form of photographs also plays a vital role in the case of complaints and compliance.
Injection plotting
Injection plotting capabilities – also known as an image mark-up tool – play a crucial role in documenting exactly where you’ve administered a treatment.
By carefully plotting the injection sites on images or diagrams specific to each patient, cosmetic surgery clinics will always have a record of:Â
- Where they’ve injected
- How many units they’ve injected
- The area of the face they’ve injected
Including critical details such as batch numbers and expiry dates of the products used is also essential for quick action in case of product recalls or problems with a particular batch, ensuring a prompt and effective response.
The precision helps reduce the risk of complications and enhances the overall effectiveness of treatments like Botox or dermal fillers.
Quotation generation
Automated quotes are a great way to provide patients with transparent cost estimates for a treatment they may be interested in.
With this feature, cosmetic surgeons can quickly create personalized treatment plans with prices for clients or leads still in the decision-making process.  This reduces the time associated with doing everything manually, so you can get a professional quote emailed out quickly — ahead of your competition.
A clear, upfront pricing breakdown helps build a trustworthy relationship between the clinic and its patients and ensures that there will be no surprise fees.Â
Plus, a professional surgical quote process can also help patients in making a decision, leading to more people choosing to go ahead with confidence.
POS system
Taking payments should be just as slick as any other part of your system.Â
A good point of sale (POS) system is important for handling smooth and safe financial transactions at the clinic. It streamlines the billing and payment process, reducing wait times, and elevates the whole payment process, enabling clients to:Â
- Pay contactless via Apple Pay
- Pay for invoices in a simple clickÂ
- Pay via third party insurance
- Add a tip for a great serviceÂ
- And lots more Â
The system supports various payment methods, ensuring flexibility and convenience for patients. Plus, it helps with the accurate record-keeping of all transactions within the software, which is critical for financial tracking, reporting, and auditing purposes. It also saves you vital time on manual reconciliation.
Plus, it’s about trust. A secure and efficient POS system must also support the clinic’s reputation by safeguarding confidential patient financial information.
Automated pre-care and post-care
Automated pre-care and post-care instructions are essential for providing patients with personalized support before and after medical procedures.Â
This is especially vital for cosmetic surgery treatments, like hair transplants or breast augmentations, where post-care significantly affects treatment outcomes.
These automated instructions can be communicated through various ways, such as emails or automated SMS reminders with important care steps.
By using automated instructions, the clinic can ensure that patients are fully informed, well-prepared, and know how to recover properly. This can reduce the chance of problems and ensure that the patient gets the best possible outcome.Â
Sending them digitally also makes sure the communications are consistent across the whole practice, no matter which practitioner the patient saw.
Again, this prioritizes the patient experience, while also protecting the practice, making sure you have vital documentation of care instructions.Â
5 best software for cosmetic surgery clinic management
Now that we know what’s important, let’s explore five top-tier software tools that stand out for managing cosmetic surgery clinics.Â
Each has unique features to optimize clinic workflow, simplify patient communications, and ensure smooth operations.
Pabau
Pabau is an all-in-one practice management software designed for med spas and healthcare practices such as cosmetic surgery clinics.Â
It combines a sleek, 21st-century user interface with powerful features to manage patient records, scheduling, financials, and marketing – seamlessly.Â
With Pabau, clinics can take bookings 24/7, manage complex patient journeys, and attract more clients and leads. Plus, you can go entirely paperless.Â
Besides offering core practice management features like digital client records, online bookings and invoicing, it offers an extensive suite of features tailored for cosmetic surgery clinics, making it a solid choice for clinic managers.
Key features include:
- Appointment scheduling: A user-friendly online booking system that helps clinics manage all appointments and scheduling, the easy way!
- Client portal: Pabau’s client portal lets clients easily book, reschedule, or cancel appointments, complete intake forms and questionnaires, and view important communications from providers, all in one place.  Â
- Client Photos: Create and store high-quality before-and-after images in albums and timelines in the client record, helping you to document surgical changes and progress all from one system.
- Injection plotting: Pabau’s injection plotting tool lets you accurately record injection details, including date, product, and batch number, directly onto client photos for secure, centralized record keeping.
- Pre-care and post-care: Send clear, consistent pre-care and post-care instructions. Even better, they’re fully automated and tailored to the treatment so you can always be sure they’re sent at the right time.
- POS system: You can take payments in-person or online with our integrated POS system, and store the data within the client’s records.
- Quotes: Pabau’s system provides clear quotes with cost breakdowns. Even better, clients can review, sign, and even pay directly from the system.
Pricing
Pabau offers flexible pricing based on the number of users and the number of clients you have, starting from $22 a month. All core functionality is included, with optional services like training, SMS reminders, and marketing upgrade available.
Remedly
Remedly offers EHR, RCM, and practice management solutions for mental health clinics, med spas, and cosmetic surgery clinics.Â
Its features streamline clinic management and combine patient management, inventory tracking, and financial tools in one platform.
Remedly simplifies complex processes, allowing staff to focus more on patient care and less on administrative tasks. But, while Remedly is excellent for managing the medical side of things, you might need to use additional tools for marketing purposes and to boost revenue.
Its key features include:
- Patient management: A centralized platform for managing patient records, appointments, and communications.
- Inventory management: Keeps track of clinic supplies and equipment, reducing waste and overhead costs.
- Full body map: Sketching tool to mark a body image as a visual record and reference point.
- Custom automated communication: Create custom emails and pre-determine when it should be sent and to whom, which can come in handy for pre-care and post-care instructions.
Pricing
Remedly’s pricing structure is based on a subscription model with a starting price of $89. Clinics can choose from various packages, each designed to meet different needs and budgets.
Vagaro
Vagaro is a tool that’s primarily designed for salons, spas, and fitness businesses.Â
It’s a management software that specializes in streamlining appointment bookings, managing client databases, and executing marketing campaigns.Â
It’s got a good selection of features, including an online marketplace where you can list your business, online bookings, forms, notifications, memberships, and clients can easily book through Vagaro’s website or app.Â
Although Vagaro is more affordable than other management software, it’s important to note that for certain features, like storing client files, photos, and forms, there might be additional charges.
Its key features include:Â
- Appointment scheduling: An easy-to-use appointment booking system that can be integrated into clinic websites.
- Client management: Detailed client profiles that help personalize the patient experience.
- Marketing suite: Tools to conduct email and social media marketing campaigns effectively.
Pricing
Vagaro’s pricing is structured around a monthly subscription, starting at $25 per month for a single user and scaling up with the number of users.
ModMed
ModMed, also known as Modernizing Medicine, is a specialty-specific EHR system, including a suite specifically designed for plastic surgery and cosmetic practices.
Its user-friendly layout and specific features for different types of industries make it a great option for improving efficiency and patient satisfaction.
Its key features include:Â
- Specialty-specific EMR: A tailor-made plastic surgery EHR system.
- Practice management: From pre- to post-visit, the software streamlines functions like quoting, medical billing, scheduling, and patient notes auto-generated based on your documented activities.
- Payment processing: Different payment options are available, like text to pay, online quick pay, Patient Portal payments, ModMed Kiosk payments, payment plans, and autopay.
Pricing
ModMed does not publicly disclose its pricing details online. Interested clinics should reach out directly for a personalized quote.
Dr. Chrono
As a pioneer in the health tech space, Dr. Chrono offers a robust and flexible platform that caters to the unique requirements of cosmetic surgery clinics. Â
With its emphasis on EHR, practice management, and billing, Dr. Chrono ensures comprehensive care for the whole patient journey, from patient intake to post-care follow-up.Â
Key features include:Â
- EHR: Flexible documentation options tailored to cosmetic procedures, with customizable clinical notes and time-saving shortcuts.
- Online bookings: An efficient scheduling system that improves patient access with self check-in and a HIPAA-compliant patient portal.
- Billing and invoicing: Streamlined billing processes to ensure timely payments with customizable profiles and dashboards.
Pricing
Dr. Chrono’s pricing varies based on the selected package, offering options that range from basic essentials to advanced features. Clinics are advised to consult directly with Dr. Chrono for detailed pricing information.
Supercharge your clinic management with Pabau
All of these tools have their strengths, so what makes Pabau stand out?
Call us biased, but in our view it’s the only solution that will cover everything you need to run a successful plastic surgery clinic – and we really do mean everything.
An all-in-one practice management software like Pabau is an essential tool for cosmetic surgery clinics aiming to:
- Seamlessly manage patient workflows
- Optimize operational processes
- Elevate patient experiences
- Win more new clients
- Boost revenue!
Our software supports clinics in enhancing their service delivery, increasing patient satisfaction and loyalty. Plus, it’s the go-to solution for clinics looking to grow their business, with a built in marketing suite and tools such as email marketing, packages, loyalty, and memberships.
Discover how Pabau can transform your clinic by booking a demo today!
