How to elevate client experience in hair transplant clinicsThere’s no shortage of clinics offering hair transplants. The real differentiator is how people feel from the first contact to the day they walk out with a new hairline. Experience isn’t defined by scented candles or branded water bottles. It comes down to how well your systems work. That means responding promptly, keeping clients informed, […]
The ultimate med spa cancellation policy guide (+ free templates)A packed med spa calendar looks great, but only if your clients actually show up. You can have the fully equipped treatment rooms, the most talented injectors, and ambient music that makes people forget where they parked. But none of that matters when your schedule turns into a revolving door of last-minute cancellations and no-shows. […]
Top 7 waitlist benefits for med spa client retentionKeeping a med spa running smoothly means full schedules, happy clients, and calm operations — but the reality can be a bit messier. Last-minute cancellations, an overwhelmed front desk, and loyal clients stuck waiting too long to book. That’s when waitlists can save the moment. Even though they are often seen just as a backup […]
How does commission work in med spas? An owner’s guideFiguring out commission structures in a medical spa can feel like trying to solve a Rubik’s cube blindfolded. Pay too little, and your team isn’t motivated. Pay too much, and suddenly, your profit margins are gasping for air. Somewhere in between is the sweet spot, but how do you find it? A good commission structure […]
How AI is transforming med spa operationsArtificial Intelligence (AI) stopped being a futuristic concept a long time ago. It’s already shaping how businesses run across every industry, from finance to healthcare. And med spas? They’re no exception. While robots will not be giving Botox injections anytime soon, it is helping med spa owners and teams work smarter, not harder. From automating […]
How to reduce med spa membership churn: 6 strategiesThere’s a silent killer in your med spa business. And it’s not a bad review or the competitor along the street. It’s churn. Let’s say you’ve built the perfect membership program — with great services, discounts, and perks. New clients sign up, excited and ready. But then? Crickets. A few cancel. Others stop booking appointments. […]
A guide to opening a private practice as a nurse practitionerNot long ago, it was rare to see nurse practitioners (NPs) running their own private practices. Now? It’s becoming a lot more common, and for good reason! More NPs are leaving traditional healthcare settings for more autonomy, better work-life balance, and the freedom to practice on their own terms. But starting an independent practice isn’t […]
How to open a physiotherapy clinic: Your step-by-step guideOpening a physiotherapy clinic is a hugely exciting opportunity! There’s a growing demand for rehabilitation and pain management services due to several factors, including increased awareness of preventative care, a rise in the prevalence of chronic conditions, and an aging population. But let’s be real – starting your own practice comes with its fair […]
9 strategies for marketing your IV drip clinicThe wellness industry is booming, and IV therapy clinics are right at the heart of it. More people are turning to IV therapy for everything from giving their immune system a boost, to hangover cures, to a quick pick-me-up. But with a fast-growing market, standing out can feel like trying to shout over a crowd. […]
Booth rental or commission? Choosing the right setup for your salon or spaWhen it comes to running a successful salon or spa, one of the most important decisions you’ll make is how to structure your business model. The choice between booth rental and commission-based models can have a huge impact on your day-to-day operations, bottom line, and the vibe of your business. Each approach has its pros and […]
