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Timely vs Pabau

Why is Pabau the right Timely alternative for you?

This page will unpick some of the key differences between Timely and Pabau so that you can decide which is the best fit for your business.

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Main differences between Timely and Pabau


Timely’s salon booking software puts you in control of the whole client experience. Based in the US, Timely will help you manage your hair or beauty business. They have a customizable calendar and tools you need to help you deliver an exceptional client experience.

Timely is affordable, but they have a tiered pricing structure so you’ll have to pay more to unlock all of their features.


Pabau is an all-in-one practice management software specifically designed for the complex needs of a medically related patient journey.

The majority of our clients are in the medi-aesthetic industry, however we also have customers that are GP Clinics, Cosmetic surgeries, Pharmacies, and more.

With clients all over the world, Pabau provides everything a practice needs to reduce time spent on admin, improve the patient experience, and attract new customers.

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Timely has three pricing tiers. Build costs £20 a month with 100 SMS included, Elevate costs £30 with 200 SMS included, and Innovate costs £35 per month with 300 SMS included.

Timely reserves its premium features for its pricier plans. The Build plan, for example, doesn’t have access to client intake forms, before and after photos, online payments, stock ordering, rebooking reminders, and lots more.


Pabau charges a flat monthly fee – there’s no locking customers into lengthy annual contracts.

The pricing is based on the number of users and every client will get access to all features for a flat cost.

The only additional costs are the charges for the optional SMS appointment reminders (which we highly recommend you use) and our advanced marketing feature.

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Feature comparison

Why Choose Pabau Over Timely Timely Pabau
Robust EMR
Want to store all client medical information safely and securely? Pabau has a robust EMR feature where you can store all your forms, treatment notes, medical history, appointment history, prescriptions, and more.
Forms for every treatment
Want to send a consent form for a specific treatment? Pabau enables you to link different consent forms with different services so that your clients always receive the form they need.
Prebuilt treatment note templates
In Timely, there isn’t a dedicated feature to create and store treatment notes. Meanwhile, Pabau has hundreds of treatment notes built in that you can edit and customise to your needs..
Prescribe direct from Pabau
In Pabau, you can create prescriptions for clients directly within the software. Our integrations make this process simple - select what you need and have it delivered to the client’s door!
Patient journey app
Want a way of making sure you have all correct documentation on file before a client has their appointment such as consent forms, questionnaires, and photos? Use Pabau’s dedicated patient app on your iPad and ensure you never miss a step again.

"If you want an easy life, then this is the only client management software to use"

Roxanne Merchant, Head of Clinic Operations
Juvea Medical

Top 5 reasons to choose Pabau over Timely

1. Pabau is built for the medical / clinic patient journey

The best software understands you, your business, and your challenges. Pabau has been built to meet the needs of medical based businesses - not hair or beauty salons. 

That’s why it has features that have been created specifically for this sector, such as automated pre-care and aftercare emails, electronic medical records (EMR), allergy / contraindication warnings, before and after photos, injection plotting, customizable forms, and so on. At Pabau, we get you.

2. All-in-one solution

Pabau isn’t the cheapest software on the market. But the great thing is you won’t need anything else as, in the words of one of our customers, “Pabau does it all.”

While choosing Timely means you’ll probably need to budget for additional tools, such as email marketing or more robust online forms, this isn’t the case with Pabau. And because we’re so feature-rich, as your business grows, we’ll grow with you.

 3. 100+ pre-built templates

Timely has customisable templates, yes, but you’ll only find a handful on your account. What this means is that you’re going to have to create all your treatment notes from scratch.

In Pabau, we want to make getting started with our system as simple as possible. That’s why you’ll find hundreds of pre-built treatment note templates in the system that are specific to a number of different treatments. All you need to do is customise them to your needs.

4. Has the integrations you need

Timely has a lot of big-name integrations that will help with online payments, accounting, and marketing. However, choosing Pabau means you’ll have access to the integrations that practitioners really need.

Whether you need to connect the tech you use for prescriptions, the call agent software you use for leads, or third-party insurance, Pabau will enable you to do it quickly and easily. Plus, you’ll also find the mainstays like Xero, MailChimp, and Stripe too.

5. Incredible medical features

Need to send letters to clients directly from your software? Want to ensure that anything you prescribe is cross-checked against the patient records for allergies and contraindications? Want to prescribe and enable clients to have prescriptions delivered to their door?

Pabau has a number of clever features that will automate, streamline, and guide you. That’s why it’s a must for GPs and other healthcare professionals who need to store robust medical information about their clients.

Customers That Chose Pabau Over Others

“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”

Roxanne Merchant,

Head of Operations, Juvea Medical

“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”

Daniel, Doctor,

G2 review

“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”

Angelina, Owner

G2 review

Ready to supercharge your practice
with Pabau?