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This page will unpick some of the key differences between Power Diary and Pabau so that you can decide which is the best fit for your business.
Power Diary is a practice management system, designed for multiple types of health practices such as health clinics, therapists, psychologists, masseuses, and chiropractors
The platform has lots of great features, including appointment scheduling, telehealth, two-way SMS messaging, electronic health records, and integrations with various platforms.
However, despite being user-friendly and fairly comprehensive, it might not tick all the boxes for specific businesses.
Pabau is an all-in-one practice management software specifically designed for the complex needs of a medically related patient journey.
We serve the medi-aesthetic industry and have customers that are GPs and private practice clinics, cosmetic surgeries, pharmacies, and more.
With clients all over the world, Pabau provides everything a practice needs to reduce time spent on admin, improve the patient experience, and attract new customers.
Power Diary offers a transparent pricing structure tailored to the needs of practices of varying sizes. The platform offers a 14-day free trial before choosing a payment plan based on the size of their practice.
The pricing ranges from $10 per week for solo practitioners to $42 per week for practices with 10-20 practitioners.
There are some expected extra costs, such as SMS credits and a dedicated SMS phone number, which is needed in some countries if you decided to send text messages.
They also have a built-in Telehealth Lite feature along with Telehealth Plus. This upgrade is optional and comes at an extra cost.
Pabau’s pricing model is determined by the number of users, with each client receiving access to its full range of features for a fixed monthly fee.
These features include online booking, digital client records, staff management, dictation, e-prescribing, lab reports, and more, making Pabau highly comprehensive.
There are optional costs such as one-time training and data transfer services aimed at speeding up the setup process so that you can get off to a smooth start with Pabau.
Additionally, users can opt for additional services like SMS appointment reminders (which we highly recommend you use) and our Marketing Plus feature.
| Why Choose Pabau Over Power Diary | Power Diary | Pabau |
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| Robust permissions tools Pabau has customizable permissions tools to manage access to patient data, which the account owner controls. Team members' access can be adjusted using role-based setting and additional privacy measures like pin code locks to ensure only relevant staff members have access to sensitive patient information. |
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| Fully automated service-specific forms When setting up your services in the Pabau system, you can select client forms for completion to be sent automatically. Plus, each individual service has its own care pathway, so you don't send out generic forms, but service-specific forms. |
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Book rooms and resources Pabau allows you to effortlessly manage a busy clinic by linking services with rooms and equipment, so that you can avoid double bookings - a feature lacking in Power Diary. |
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| Prescribe direct from Pabau Pabau simplifies the prescription writing process, allowing you to create your own medications or select from our list of thousands of certified drugs. You can even email the prescription directly to your preferred pharmacy and even have it delivered to your client’s door! |
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| Built-in marketing features If you want to access marketing functionality with Power Diary, you will need to integrate with other platforms. In contrast, Pabau offers built-in marketing features, including email newsletters, customizable email and SMS templates, lead management tool, gift vouchers, loyalty and referral program, and reviews. |
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| Patient journey app Want a way of making sure you have all correct documentation on file before a client has their appointment such as consent forms, questionnaires, and photos? Use Pabau’s dedicated patient app on your iPad and ensure you never miss a step again. |
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| Built-in dictation tool Pabau's dictation feature enables healthcare providers to speak their notes aloud. It is built to recognize specific medical terminology to ensure accuracy and saves the notes directly in the client record. Plus, PabauAI can turn the notes into letters with one click. Power Diary doesn’t have offer this feature. |
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| Comprehensive client portal It's important to note that Power Diary's client portal is only for appointment scheduling. In contrast, Pabau offers a comprehensive client portal that includes online booking, appointment self-management, form completion, aftercare, and lab results. |
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"If you want an easy life, then this is the only client management software to use"
Roxanne Merchant, Head of Clinic Operations
Juvea Medical
While Pabau and Power Diary might share a similar list of features, Pabau's tools are simply more powerful.
From calendar filters for easy scheduling to built-in, customizable emails that add a touch of your brand’s style, and even flexible deposits to streamline payments – we've thought of it all.
We didn’t forget about those features that med spas will love: detailed face mapping with automatic product deduction from inventories, client allergy alerts, and robust before-and-after photos all enable both a smoother and safer client experience.
Working over two clinics on different days? Need to manage multiple rooms? Want to be able to take deposits specific to each service? How about automating all medical forms, pre-care and aftercare communication at the time of booking so you don’t have to send it manually?
Pabau is designed to handle complex, busy businesses. And with a huge scope for customization, you can be sure we can tailor the system to suit your needs.
Power Diary has a lot of fantastic features that we know practices will love. However, one area where they are a little light is marketing. Yes, you can send bulk emails and SMS messages, but you can't send email campaigns from inside the system itself.
You’ll need to budget for an additional tool to do your marketing, such as MailChimp, and integrate it into Power Diary.
With Pabau, you get a built-in suite of marketing tools. Email campaigns, gift vouchers, loyalty program, lead management tool, and automated review requests sent after every appointment, which you can later share on your website - we have it all. And the best part is you don’t have to pay extra.
Pabau enhances clinical tasks with client management tools and features that improve workflow, increase efficiency, and let you deliver a personalized client experience.
Pabau allows you to create lab requests for clinical laboratories and receive instant results on your Pabau account. Additionally, online Power Diary’s speech-to-text functionality, Pabau offers a built-in and easy-to-use dictation manager perfect for dictating emails, letters and other forms of communication to be saved as written text. Power Diary’s tool is a less secure way of doing this.
While Power Diary offers 25 client, financial and system reports that provide you with insights into your clinic’s activity, they are not as customizable as you may prefer.
Pabau will enable you to really get under the hood of your business and drill into what’s working - and what needs improving.
You can choose from over 150 pre-built reports, shown in pie charts, graphs or other visuals. Pull all your day-to-day data and see appointments, client numbers and revenue. Plus, identify who regularly no-shows, who your big spenders are, and more.
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Roxanne Merchant,
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
Daniel, Doctor,
G2 review
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”
Angelina, Owner
G2 review
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