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Senior DevOps Engineer

This role is responsible for our IT infrastructure strategy, direction, architecture, standards and management to include disaster recovery, security, systems, servers, monitoring, performance, networks and storage. This role must ensure reliable 24×7 operations and be a champion for our journey to Cloud (specifically AWS) and DevOps. This position will act as a liaison between IT Operations and other functions within IT (Application Development, Data Engineering) and outside IT (InfoSec, other business units as needed). This is a visible, strategic role tasked with building and maintaining a best in class IT Operations function that operates with a Cloud-first and DevOps mindset.

WHAT YOU'LL BE DOING:

  • Assess the IT infrastructure and operations organization (people, process, and technology) to determine best course of journey towards Cloud, specifically, Amazon Web Services (AWS)
  • Management of container-based architecture (AWS ECS, Rancher and Kubernetes)
  • Assist the IT infrastructure and operations organization towards a primarily Cloud/AWS based operations
  • Assess the current deployment process to identify bottlenecks and assist in ideas and solutions towards a continuous deployment and continuous integration (CI/CD). Evangelize, implement, and manage a robust DevOps function
  • Implement and manage processes and controls that assure maximum uptime and quick service to the user community for both on-prem and Cloud workloads
  • Management and continual improvement of Cloud Operations, DevOps, and On-prem IT infrastructure/operations
  • Partner with InfoSec to deliver on key information security and IT risk related initiatives and ensure compliance to patching and vulnerability policies established within the organization
  • Develop and implement a robust Disaster Recovery strategy for critical systems and infrastructure
  • Assess single points of failure in infrastructure and recommend actions as appropriate
  • Establish service level agreements (SLAs) and operating level agreements in alignment with company objectives and customer needs
  • Design, implement, deploy and manage systems/applications monitoring processes and tools to proactively identify and resolve problems within the company computing environment
  • Negotiate and manage contracts with key service providers to ensure service levels are met. Furthermore, negotiate and manage enterprise contracts, specifically, AWS – the future environment and Microsoft – current environment is predominantly SQLServer and Windows
  • Establish standardized processes and key operational metrics based upon ITIL to effectively manage the performance of the Operations organization. This includes availability and performance of applications and servers, service desk ticket management, hardware, lifecycle management, license etc
Related:  Site Reliability Engineer

WHAT YOU'LL NEED:

  • Demonstrated experience transforming IT infrastructure and moving an organization toward a mature cloud-based (AWS) service delivery model
  • Strong Linux administration skills and fluency with bash
  • Strong familiarity with the LAMP/LEMP stack
  • Experience with managing on-prem workloads as well as migrating workloads to Cloud, specifically AWS while optimizing the cost of Cloud based workloads
  • Ability to continue to optimize the cost of Cloud based workloads once they are moved to AWS as part of overall infrastructure cost optimization
  • Possess experience in DevOps with proven results enabling continuous deployment and continuous integration (CI/CD)
  • Possess some experience and background in infrastructure architecture, systems administration, network administration and storage administration
  • Extensive experience with instrumentation, enterprise monitoring and reporting tools
  • Knowledgeable across a broad set of infrastructure platforms (commodity hardware, windows OS, Linux OS, etc)
  • Solid leadership skills in leading an IT infrastructure and operations organizations towards Cloud-first operations and DevOps mindset
  • Strong analytical capability and excellent verbal and written communication skills

Here are some of the perks that we can offer

:point_right: Opportunity to work on high traffic, high performing CRM software

:money_mouth_face: Competitive ‘Win Together, Lose Together’ Bonus at end of year awards

:beach_with_umbrella: 20 days holidays + country holidays

:computer: A truly flexible working culture

:busts_in_silhouette: A collaborative, creative, and inspiring working environment

:books: Great training and learning resources & 12 month plan for personal development

:desktop_computer: Choice of hardware and access to the best software

:man-lifting-weights: Sport Master membership

:apple: Refuel – Collaborative kitchen space

:table_tennis_paddle_and_ball: Lots of ping pong

:oncoming_automobile: Free on-site parking

:nail_care: Monthly free nails treatment

:barber: Monthly Barber onsite