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Diagnostic Codes

ICD-10 Code H90.2: Conductive hearing loss, unspecified

Key Takeaways

Key Takeaways

ICD-10 Code H90.2 is a billable/specific ICD-10-CM code for conductive hearing loss, unspecified, valid for FY2026 (effective October 1, 2025)

Use H90.2 only when laterality (left, right, or bilateral) is not documented in clinical notes; otherwise use H90.0 or H90.1x

H90.2 is valid for all HIPAA-covered transactions and can be billed with Medicare, though diagnostic hearing services have specific coverage conditions

Pabau’s claims management software auto-validates ICD-10 codes at the point of billing, catching laterality mismatches before claim submission

ICD-10 Code H90.2: Definition and billable status

ICD-10 Code H90.2 is the ICD-10-CM code for conductive hearing loss when clinical documentation does not specify whether the left ear, right ear, or both are affected. It is the unspecified-laterality option within the conductive hearing loss ICD-10 family, and using it when the ear is documented is a coding error that payers will catch.

H90.2 is a valid, billable ICD-10-CM code maintained by the CDC’s NCHS. The 2026 edition became effective on October 1, 2025, and the code is accepted in all HIPAA-covered transactions. This guide covers the H90 code family, laterality selection logic, documentation requirements, CPT pairings, and billing guidance for audiologists and ENT practices.

H90.2 code details at a glance

The table below captures the essential reference data for ICD-10 Code H90.2 in one place.

Field Detail
Code H90.2
Full description Conductive hearing loss, unspecified
Code type Billable / specific ICD-10-CM code
ICD-10-CM chapter H60-H95: Diseases of the ear and mastoid process
Code block H90-H94: Other disorders of ear
FY2026 effective date October 1, 2025
HIPAA transactions Valid for all HIPAA-covered transactions
ICD-9-CM equivalent 389.00 (Conductive hearing loss, unspecified) – direct one-to-one equivalent; see crosswalk section for the related 389.9 split

Clinical description: conductive hearing loss, unspecified

Conductive hearing loss occurs when sound cannot efficiently pass through the outer or middle ear to the cochlea. The auditory signal is physically blocked or dampened before it reaches the sensorineural structures of the inner ear.

The “unspecified” designation in H90.2 refers to laterality, not the nature of the condition. The audiologist or ENT physician has confirmed conductive hearing loss but the clinical note does not state which ear is affected. In the ICD-10 tabular list, H90.2 also carries the inclusion term conductive deafness NOS (not otherwise specified). Common underlying causes frequently co-coded alongside H90.2 include:

  • Otitis media (H65-H67): middle ear infection causing fluid accumulation and reduced sound transmission
  • Otosclerosis (H80): abnormal bone growth around the stapes, the most common surgically corrected cause
  • Eustachian tube dysfunction (H69.9): pressure imbalance reducing tympanic membrane mobility
  • Cerumen impaction (H61.2): buildup of earwax occluding the ear canal
  • Tympanosclerosis (H74.0): calcification of the middle ear structures from repeated infections

According to the WHO ICD-10 browser, the H90 block covers conductive and sensorineural hearing loss, with H90.2 representing the unspecified laterality within the conductive subtype. When a cause is identified and documented, assign the etiology code as the principal or additional diagnosis alongside H90.2.

H90.2 vs H90.0 vs H90.1: choosing the right laterality code

Getting laterality right is the single biggest coding decision for this code family. Use this decision framework before selecting H90.2.

Code Description Use when… Documentation required
H90.0 Bilateral conductive hearing loss Both ears affected and documented Note explicitly states bilateral loss or both-ear audiogram results
H90.11 Unilateral conductive HL, right ear, unrestricted contralateral Right ear affected; left ear normal Right-ear loss with normal contralateral hearing documented
H90.12 Unilateral conductive HL, left ear, unrestricted contralateral Left ear affected; right ear normal Left-ear loss with normal contralateral hearing documented
H90.2 Conductive hearing loss, unspecified Laterality not documented in the clinical note Conductive loss confirmed but ear(s) not specified

The key rule: H90.2 is a fallback, not a default. If the audiologist’s note or audiogram report identifies which ear is affected, use H90.0 or the appropriate H90.1x code. As the AAPC’s ICD-10-CM lookup confirms, H90.2 is explicitly reserved for cases where laterality is absent from documentation.

In practice, the bilateral conductive hearing loss ICD-10 code is H90.0. A documented single-ear loss maps to H90.11 for conductive hearing loss in the right ear, or H90.12 for the left ear. H90.2 applies only when the note names no ear at all.

Full H90 code family: hearing loss ICD-10 codes

H90.2 sits within the H90 block, which covers all conductive, sensorineural, and mixed hearing loss types. Knowing the full family helps coders cross-reference correctly and identify when a more specific code applies. The same specificity principle governs unrelated code families too: an unspecified designation like M25.9 signals missing documentation detail rather than a distinct diagnosis, the same way H90.2 does within the H90 block.

Code Description Type
H90.0 Conductive hearing loss, bilateral Conductive
H90.11 / H90.12 Conductive hearing loss, unilateral (right / left), unrestricted contralateral Conductive
H90.2 Conductive hearing loss, unspecified Conductive
H90.3 Sensorineural hearing loss, bilateral Sensorineural
H90.41 / H90.42 Sensorineural hearing loss, unilateral (right / left) Sensorineural
H90.5 Unspecified sensorineural hearing loss Sensorineural
H90.6 Mixed conductive and sensorineural hearing loss, bilateral Mixed
H90.71 / H90.72 Mixed hearing loss, unilateral (right / left) Mixed
H90.8 Mixed conductive and sensorineural hearing loss, unspecified Mixed

The H90 block also includes the H90.A series, used when the contralateral (better-hearing) ear also has restricted hearing. For conductive loss, that means H90.A11 for the right ear and H90.A12 for the left. These differ from the H90.1x codes, which assume unrestricted hearing on the opposite side.

Excludes notes and coding guidelines for ICD-10 Code H90.2

The H90 block carries specific Excludes1 notes that prohibit coding H90.2 alongside certain other conditions. Ignoring these leads to claim rejections. The following codes are excluded from the H90 block entirely, per the CMS ICD-10-CM official guidelines:

  • H91.3 – Deaf mutism, NEC (not otherwise specified). Use H91.3, not H90.2, when deafness is accompanied by mutism
  • H91.9 – Unspecified hearing loss / deafness NOS. Use H91.9 when hearing loss type cannot be classified as conductive, sensorineural, or mixed
  • H83.3 – Noise-induced hearing loss. Occupational or acoustic-trauma-related loss is coded here, not under H90
  • H91.0 – Ototoxic hearing loss. Drug-induced or toxin-related hearing loss is coded at H91.0 with an additional code for the causative substance
  • H91.2 – Sudden idiopathic hearing loss. Acute unexplained sensorineural loss belongs here, never under H90.2

The same Excludes1 discipline shows up across unrelated specialties. Coders see comparable exclusion logic on codes like G90.A, where documentation specificity determines whether a claim is accepted or denied.

Documentation requirements for ICD-10 Code H90.2

H90.2 is a legitimate code, but it should prompt a documentation improvement conversation. Every time a coder must use H90.2, it means a more specific bilateral conductive hearing loss ICD-10 or unilateral code was available but not captured in the note.

The same documentation-specificity principle governs codes like M86.9. Apply these audiology-specific standards for H90.2 encounters:

  • Confirm conductive mechanism: The note must state that hearing loss is conductive (not sensorineural or mixed). An audiogram showing an air-bone gap supports this
  • Document laterality where known: If the audiogram shows bilateral or unilateral results, the note should specify this. Using H90.2 when laterality is determinable from the test data is a coding query risk
  • Identify the underlying cause: When etiology is established (otosclerosis, otitis media, etc.), document and code it separately as an additional diagnosis alongside H90.2
  • Date of onset: Include onset date or whether the condition is acute or chronic, as this supports medical necessity for diagnostic testing
  • Audiometric findings: Attach or reference audiogram results in the medical record to substantiate the diagnosis

Using digital clinical documentation forms integrated with the patient record reduces the risk of laterality being omitted from audiology notes. When fields for “affected ear” are mandatory before a note can be signed, coders receive complete information at the point of billing rather than chasing documentation retrospectively.

Digital forms
Digital forms

The American Speech-Language-Hearing Association (ASHA) recommends that audiologists document laterality in every clinical note, treating H90.2 as a temporary code used only when test results are pending or documentation is genuinely incomplete. Using structured medical forms helps practices enforce this discipline consistently.

Pro Tip

Audit your last 30 H90.2 claims. If more than 15% have accompanying audiogram reports that clearly show bilateral or unilateral results, your practice has a documentation workflow problem. Build a laterality field into your audiology note template and tie it to an EHR completion rule before the note is finalized.

CPT codes commonly paired with ICD-10 Code H90.2

Payers require a matching procedure code alongside every diagnosis code. For audiologists using speech therapy practice software, the table below captures the most commonly paired CPT codes and their clinical context.

CPT Code Description Clinical use with H90.2
92551 Screening test, pure tone, air only Initial screening; may lead to H90.2 diagnosis before full audiogram
92557 Comprehensive audiometry, air and bone with speech Establishes air-bone gap confirming conductive mechanism; most common pairing
92567 Tympanometry Evaluates middle ear pressure; supports otitis media or eustachian tube co-coding
92588 Distortion product evoked otoacoustic emissions, comprehensive Rules out sensorineural component; used when differentiating conductive from mixed loss
92540 Basic vestibular evaluation Used when conductive loss is accompanied by dizziness; vestibular function assessed separately

Medicare covers diagnostic audiological testing only when ordered by a physician for medical management purposes, not for hearing aid fitting. When billing 92557 with H90.2 under Medicare, ensure the ordering physician’s name and NPI are captured in the claim, as this is a common denial trigger.

When conductive loss coincides with dizziness and the 92540 vestibular evaluation leads to a rehab referral, practices using physical therapy practice software can share the audiogram and vestibular findings with the rehab team without re-entering the data.

How to bill H90.2 with Medicare and commercial payers

Medicare’s hearing benefit is limited. Routine hearing exams and hearing aids are not covered under traditional Medicare (Part A/B). However, diagnostic audiological testing ordered by a physician for medical management of a condition causing hearing loss does qualify for coverage.

For H90.2 claims under Medicare, medical billing compliance requires the following to be documented before submission:

  • A physician referral or order for the audiological evaluation (not a self-referral by the audiologist)
  • Medical necessity tied to diagnosis and treatment of the underlying condition (e.g., otitis media, otosclerosis), not hearing aid selection
  • The place of service code matching the treatment setting (outpatient hospital, physician office, etc.)
  • The appropriate modifier if services are performed by an audiologist billing independently under Medicare Part B

Commercial payers vary widely on prior authorization requirements for audiology. Some require pre-authorization for comprehensive audiometry (92557) even when H90.2 is the documented diagnosis.

Verify each payer’s LCD (Local Coverage Determination) before billing, as Medicare Advantage plans may have stricter rules than traditional Medicare. Coverage documentation should be cross-referenced against current CMS guidance for each claim cycle.

Ensuring HIPAA-compliant billing workflows is especially important for audiology practices that bill across multiple payers, since each payer may interpret H90.2’s coverage conditions differently.

Stop chasing laterality errors after submission

Pabau's claims management software validates ICD-10 codes against procedure codes at the point of billing, flagging incomplete laterality documentation before a claim leaves the practice. Fewer denials, less rework, more time for patients.

Pabau claims management dashboard

ICD-9 to ICD-10 crosswalk: what replaced ICD-10 Code H90.2 before ICD-10?

Practices still running legacy EHR systems or reviewing historical claims need the ICD-9-CM mapping. The crosswalk below uses the CMS General Equivalence Mappings (GEMs) framework.

ICD-9-CM Code ICD-9 Description ICD-10-CM Equivalent Notes
389.9 Unspecified hearing loss H90.2 / H91.9 Split based on whether conductive type is established; H91.9 for unclassified loss
389.00 Conductive hearing loss, unspecified H90.2 Direct one-to-one equivalent
389.01 Conductive hearing loss, external ear H90.2 + etiology code Add code for specific external ear condition causing loss
389.20 Mixed conductive and sensorineural hearing loss, unspecified H90.8 Maps to H90.8, not H90.2; type distinction preserved in ICD-10

ICD-9 code 389.00 maps directly to H90.2 as a one-to-one equivalent. For practices migrating historical data, verify crosswalk accuracy against the CMS GEM archive, the official source for ICD-9-to-ICD-10 mapping data.

How practice management software streamlines audiology ICD-10 codes billing

Laterality errors in H90.2 claims are a workflow problem as much as a documentation one. When coders manually assign ICD-10 codes without EHR prompts, they default to unspecified codes even when the underlying clinical note contains laterality information.

Practice management software like Pabau keeps clinical notes and billing in one system, so coding checks can run against the documentation itself. Pabau’s claims management software cross-validates the diagnosis code against the documented encounter data before submission.

If an audiogram field captures bilateral results but H90.2 is selected as the diagnosis, the system flags the mismatch for coder review. That catch happens at the practice, not after a payer denial.

Automate claims and billing with Pabau
Automate claims and billing with Pabau

The EHR integration for audiology also links procedure code selection to diagnosis code validation, so 92557 submitted with H90.2 automatically prompts the coder to confirm the physician order is present for Medicare claims.

Practices using patient record management within Pabau keep audiogram reports, clinical notes, and billing codes in a single record, reducing the documentation retrieval time that drives most post-submission queries.

Comprehensive EMR & patient record management
Comprehensive EMR & patient record management

With audiograms, clinical notes, and diagnosis codes stored in one linked record, auditing your H90.2 claims for missing laterality becomes a quick query rather than a manual chart pull. That single view also helps coders spot patterns of undocumented laterality before they turn into payer denials.

Pro Tip

Run a quarterly ICD-10 Code H90.2 claim audit. Pull all claims coded H90.2 and cross-reference against the attached audiogram reports. If laterality is determinable from any report, flag those encounters for documentation improvement. Tracking this rate monthly lets you demonstrate coding quality improvement to payers during contract renewals.

Conclusion

ICD-10 Code H90.2 is straightforward when applied correctly: it covers conductive hearing loss when laterality is genuinely absent from the clinical documentation. The most common mistake is using it as a convenience code when bilateral or unilateral specificity was available but not captured in the note.

Audiology and ENT practices that build laterality prompts into their note templates, and validate codes before claim submission, will see H90.2 appear in its appropriate role as a rare fallback rather than a frequent default.

If your practice wants to reduce ICD-10 coding errors and streamline audiology billing, book a demo to see how Pabau’s claims management tools handle H90 code validation at the point of care.

Continue your research

Continue your research

Looking for broader audiology and hearing care practice tools? Audiology practice software covers the workflow and compliance tools hearing specialists use to manage patient care end to end.

Need to manage clinical records alongside ICD-10 coding? Patient record management in Pabau keeps audiogram reports, clinical notes, and billing codes in a single linked record for faster coding and fewer queries.

Want to see how digital forms enforce complete documentation? Digital clinical documentation forms let you build mandatory laterality fields into audiology note templates so coders always receive complete information at billing.

Frequently Asked Questions

What is ICD-10 Code H90.2?

ICD-10 Code H90.2 is a billable ICD-10-CM diagnosis code for conductive hearing loss, unspecified. It is used when clinical documentation confirms conductive hearing loss but does not specify laterality (left ear, right ear, or bilateral). The 2026 edition became effective October 1, 2025, and the code is valid for all HIPAA-covered transactions.

Is H90.2 a billable ICD-10 code?

Yes, H90.2 is a specific, billable ICD-10-CM code accepted in all HIPAA-covered transactions. It is not a header or category code that requires a more specific child code beneath it.

What is the difference between H90.0 and H90.2?

H90.0 is used when both ears are affected and bilateral hearing loss is explicitly documented. H90.2 is used when laterality is absent from clinical documentation entirely. If the audiogram or clinical note confirms bilateral involvement, H90.0 is the correct code and H90.2 is an undercoding error.

What CPT codes pair with H90.2 for audiology billing?

The most common CPT pairings are 92557 (comprehensive audiometry, air and bone with speech), 92567 (tympanometry), and 92551 (pure tone screening). For Medicare claims, the audiological evaluation must be physician-ordered for medical management purposes, not for hearing aid selection.

What is the ICD-9 equivalent of H90.2?

ICD-9-CM code 389.00 (Conductive hearing loss, unspecified) maps directly to H90.2 as a one-to-one equivalent. ICD-9 code 389.9 (Unspecified hearing loss) maps to either H90.2 or H91.9 depending on whether conductive type is established in the documentation.

Does Medicare cover claims billed with H90.2?

Medicare covers diagnostic audiological testing billed with H90.2 only when ordered by a physician for medical management of the condition causing hearing loss. Routine hearing exams and hearing aids are excluded from traditional Medicare Part A/B coverage. Medicare Advantage plans may have additional prior authorization requirements.

What is the ICD-10 code for bilateral conductive hearing loss?

The ICD-10 code for bilateral conductive hearing loss is H90.0, used when both ears are affected and the note documents bilateral involvement. H90.2 applies only when laterality is not documented at all.

What is the ICD-10 code for conductive hearing loss in one ear?

For unilateral conductive hearing loss with normal hearing in the other ear, use H90.11 for the right ear and H90.12 for the left ear. Reserve H90.2 for cases where the affected ear is not documented.

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