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CPT Code

CPT code 28415 – Open calcaneal fracture repair with internal fixation


Code Definition

28415 is the CPT code for open treatment of calcaneal fracture, includes internal fixation, when performed. Surgeons report it after an open approach to a heel bone fracture, and it covers any plates or screws placed. A harvested autogenous bone graft moves the case to 28420.

Claims for this code fail on missing laterality modifiers, wrong ICD-10 seventh characters and bundled ancillary codes billed without a valid override.

Section
10004-69990 Surgery
Subsection
20100-29999 Musculoskeletal system
Code range
28400-28675 Fracture and/or dislocation procedures on the foot and toes
Billable
No
Code also known as
ORIF calcaneus, heel bone ORIF, calcaneal ORIF, open reduction calcaneus
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Key takeaways

Key takeaways

CPT code 28415 reports open treatment of a calcaneal fracture, including any internal fixation, and switches to 28420 when autogenous bone graft is harvested.

Pair it with an S92.01- code for a body fracture or an S92.06- code for an intraarticular fracture, with the right side and seventh character.

The 90-day global period runs from the day before surgery to 90 days after it, so routine post-op visits aren’t billed separately.

Medicare’s 2026 values put 28415 at about 16 work RVUs and about 32 total facility RVUs.

Pabau sends US claims through Claim.MD to thousands of payers, with real-time eligibility checks, ERA remittances and secondary claims.

CPT code 28415 covers open calcaneal fracture repair, fixation included

CPT code 28415 reports open treatment of a calcaneal fracture, and any internal fixation the surgeon places is part of the code.

The descriptor reads “Open treatment of calcaneal fracture, includes internal fixation, when performed,” as quoted in AAPC’s Podiatry Coding & Billing Alert. The American Medical Association owns that wording.

A harvested autograft changes the code. CPT 28420 is the separate code for open treatment “with primary iliac or other autogenous bone graft, includes internal fixation, when performed.” The graft language in the operative note decides between the two.

The calcaneal fracture series runs from closed care to open repair with graft. Confirm where the case sits before you pick a code. A fracture of another tarsal bone, such as the cuboid or navicular, treated closed without manipulation codes to 28450 instead.

CPT codeDescriptionTreatment type
28400Closed treatment of calcaneal fracture, without manipulationClosed, no reduction
28405Closed treatment of calcaneal fracture, with manipulationClosed, with reduction
28406Percutaneous skeletal fixation of calcaneal fracture, with manipulationPercutaneous, minimally invasive
28415Open treatment of calcaneal fracture, includes internal fixation, when performedOpen (ORIF), no autogenous graft
28420Open treatment of calcaneal fracture, includes internal fixation, when performed, with primary iliac or other autogenous bone graftOpen (ORIF), with autogenous graft

Two questions in the operative note settle the choice, and the diagram walks through them in order.

Decision diagram for calcaneal fracture CPT codes
The approach picks the branch and the graft source picks the open-treatment code. Descriptors are the AMA CPT text, as published by AAPC.

Autogenous bone graft is the line between 28415 and 28420

The one coding decision between 28415 and 28420 is whether autogenous bone graft was harvested and placed in the same session.

CPT code 28415 applies when the surgeon performs open reduction and internal fixation without a graft from the iliac crest or another donor site. CPT 28420 applies when autogenous graft fills a void or supports the fixation.

Synthetic or allograft bone substitute does not trigger 28420. If the surgeon uses demineralized bone matrix or calcium phosphate filler and harvests nothing, CPT code 28415 stays correct. For a 28420 claim to survive an audit, the operative report must name the graft source.

FactorUse CPT 28415Use CPT 28420
Bone graft typeNone, allograft or synthetic substituteAutogenous (iliac crest or another site harvested from the patient)
Op report requirementDocuments ORIF technique and implant detailsMust document harvest site, graft volume and placement
Billed together?No, the codes are mutually exclusive in one sessionNo

A malunion treated later with a calcaneal osteotomy is a different procedure. It codes to 28300, not to either fracture code.

Open treatment needs imaging that justifies it

Payers expect medical necessity on file before they approve CPT code 28415. Closed treatment codes (28400 and 28405) fit a fracture with minimal displacement that responds to conservative care.

Open treatment becomes the documented choice when displacement, articular step-off or a collapsed Böhler’s angle passes the threshold in the operative indication. That is often an articular step-off over 2 mm or marked comminution, though payer policies vary.

The operative report and the pre-operative CT together form the medical necessity record. Commercial payers routinely deny prior authorization requests for 28415 that arrive without CT imaging, and many Medicare Advantage plans apply the same standard.

Pro Tip

Attach the pre-operative CT report to every prior authorization request for CPT 28415. Plain radiographs alone rarely satisfy commercial payers for a calcaneal ORIF. Document Böhler’s angle, articular congruence and failed conservative care in the indication note.

Pair 28415 with an S92.01- or S92.06- ICD-10 code

A CPT 28415 claim needs an ICD-10-CM code from S92.0-, fracture of calcaneus. Use S92.01- for a fracture of the body of the calcaneus and S92.06- for an intraarticular fracture.

Other parts of the bone have their own subcategories. S92.02- covers the anterior process, S92.03- an avulsion fracture of the tuberosity, S92.04- other tuberosity fractures and S92.05- other extraarticular fractures.

ICD-10 codeDescriptionUse for CPT 28415
S92.011ADisplaced fracture of body of right calcaneus, initial encounter for closed fractureRight side, surgical encounter
S92.012ADisplaced fracture of body of left calcaneus, initial encounter for closed fractureLeft side, surgical encounter
S92.011BDisplaced fracture of body of right calcaneus, initial encounter for open fractureRight side, when the fracture is open (compound)
S92.011DDisplaced fracture of body of right calcaneus, subsequent encounter for fracture with routine healingPost-op follow-up visits during the global period
S92.011GDisplaced fracture of body of right calcaneus, subsequent encounter for fracture with delayed healingFollow-up when healing is delayed
S92.011KDisplaced fracture of body of right calcaneus, subsequent encounter for fracture with nonunionNonunion that needs further treatment

In S92.01-, the sixth character carries displacement and side together. S92.011, S92.012 and S92.013 are displaced fractures of the right, left and unspecified heel. S92.014, S92.015 and S92.016 are the nondisplaced versions.

Leave the unspecified side for cases where the record truly doesn’t say. A displaced extraarticular fracture with no side documented codes to S92.053A, and payers often query that missing laterality.

Episode-of-care reminder: the seventh character “A” belongs on the surgery date. Post-op visits in the global period use “D” for routine healing or “G” for delayed healing. A wrong seventh character on a follow-up visit trips an edit against the date-of-service pattern already on file.

How a 28415 claim moves from the OR to payment

A calcaneal ORIF claim passes through six hands before it is paid. Here is the route, step by step.

  1. Before surgery. The front desk checks eligibility and confirms the prior authorization covers 28415, the operated side and the date.
  2. In the OR. The surgeon records the approach, the reduction, the implants and whether any graft was harvested.
  3. Charge capture. The coder picks 28415 or 28420, adds RT or LT, and links an S92.01- or S92.06- code ending in A.
  4. Scrubbing. Same-day lines for splints, imaging or external fixators are checked against the current NCCI edits.
  5. Submission. The claim goes out electronically as an 837P, and the payer answers with an ERA.
  6. Follow-up. Post-op visits inside the global period are logged with 99024 at no charge, and the diagnosis moves to seventh character D or G.

Most rework starts at step three. The next sections cover what the claim is worth, what the global period bundles and which edits decide whether step four passes.

Medicare values 28415 at about 32 facility RVUs

CPT code 28415 is a major surgical code. The CMS 2026 fee schedule file, viewed through the FastRVU lookup tool, puts its work RVU at about 16. Total facility RVUs come to about 32, and non-facility totals to about 34.

Values change every year with the CMS final rule. Check the current CMS Physician Fee Schedule before you quote expected payment.

Geographic locality changes the dollar amount a practice receives. Medicare payment is Total RVU x Geographic Adjustment Factor (GAF) x Conversion Factor. For a locality-specific rate, search the CMS fee schedule and filter by your MAC jurisdiction.

The 90-day global period starts the day before surgery

CPT code 28415 carries a 90-day global surgical period, confirmed by CMS with a 090 global indicator. The Medicare global package covers the day before surgery, the day of surgery and the 90 days after it.

Routine post-op care in that window is bundled into the surgical fee. Medicare and most commercial payers won’t pay it separately.

Bundled (cannot be billed separately):

  • Post-operative office visits related to the fracture repair (E/M services)
  • Dressing changes and wound checks by the surgeon
  • Suture and staple removal
  • Cast or splint applications that are part of routine post-op care
  • X-ray interpretation ordered as part of normal post-op monitoring

Billable with a modifier during the global period:

  • Treatment of a new, unrelated condition (modifier -79)
  • A staged or related procedure planned at the time of the original surgery (modifier -58)
  • An unplanned return to the operating room for a complication (modifier -78)
  • -57: E/M that resulted in the decision for surgery

RT or LT belongs on every 28415 line

The right modifier keeps a CPT code 28415 claim out of automatic denial. The table lists the modifiers that matter for calcaneal ORIF, when each applies and the documentation behind it.

ModifierWhen to useDocumentation needed
-RT / -LTRequired on every calcaneal procedure to show which foot was operated onOp report, consent and imaging must confirm the side
-59 / XS / XUBilling an NCCI-bundled ancillary code that was a distinct serviceOp report must describe a separate anatomic site or distinct timing
-57E/M the day before or day of surgery that resulted in the decision to operateVisit note showing the surgical decision
-78Unplanned return to the OR during the 90-day global (wound dehiscence, hardware failure)New op report documenting the complication and the reason for return
-79Unrelated procedure performed during the global periodDocumentation of a new, unrelated clinical indication
-22Procedural work well beyond a typical calcaneal ORIFOp report describing the factors (severe comminution, prior failed fixation) and the extra time and effort
-58Staged or related procedure planned at the time of the original surgeryOriginal operative note must document the staged plan

NCCI edits fold the splint into the surgery

The AAPC Codify reference and the CMS NCCI edit tables show which codes bundle with CPT code 28415 on the same claim. NCCI edits update quarterly, so check the current edit status before you submit a multi-line claim.

CPT 29515 (application of short leg splint, static) is the code that bundles most often. A splint applied at the close of a calcaneal ORIF is part of the surgery and isn’t billed separately. Modifier -59 does not override this edit, because the splint is integral to the procedure.

Bundled codeDescriptionModifier override allowed?
29515Short leg splint application, static (surgeon-applied at the close of ORIF)No, it is integral to the procedure
20690External fixator application, uniplaneVerify the current NCCI table; a modifier may apply if the device is a distinct service
73630Radiologic exam, foot; minimum 3 viewsGenerally bundled; verify the edit indicator in the current NCCI table

A clean 28415 claim starts with the operative note

A complete operative report is the base of a clean claim for CPT code 28415. Payers audit calcaneal ORIF records closely because the code carries high RVUs. The note should cover each element below.

  • Pre-operative diagnosis: fracture type, side, displacement and Böhler’s angle or articular step-off, recorded in the admission or pre-op note
  • Surgical approach: extensile lateral or sinus tarsi approach, incision length and soft-tissue handling
  • Fracture visualization and reduction: the fracture pattern on direct inspection and the reduction technique
  • Fixation method and implants: plate type, screw count, screw lengths and implant manufacturer
  • Wound closure: layered closure, plus any drain placed
  • Post-operative plan: weight-bearing limits, splint type and follow-up interval

The superbill for the encounter should carry CPT 28415, the matching ICD-10 code and the laterality modifier. Add the anesthesia provider before the claim leaves the practice.

Before you submit: Run this six-point check

Run this list against every 28415 claim at charge capture. Each item maps to a denial in the table further down.

  • The prior authorization number matches 28415, the side and the date of service.
  • The operative note states the approach and the graft source.
  • RT or LT sits on the 28415 line.
  • The ICD-10 code names the right part of the calcaneus and the right side, with seventh character A.
  • No same-day 29515 splint line sits beside 28415.
  • Any -22 claim carries the note that documents the extra work.

Six denial patterns to catch before they cost you

Calcaneal ORIF claims tend to fail on a short list of avoidable errors. The table maps each denial reason to its root cause and a prevention step.

Denial reasonRoot causePrevention strategy
Missing or expired prior authorizationAuthorization obtained for the wrong date, or not obtained at allVerify the auth number and effective dates before scheduling. Confirm the auth covers the CPT code and the side.
Wrong ICD-10 seventh characterPost-op visit coded with “A” (initial encounter) instead of “D” or “G”Build a date-of-service rule into billing. The surgery date uses “A”, and later visits use “D” or “G” until healed.
Missing laterality modifierClaim submitted without -RT or -LTMake laterality a required field at charge capture. Add a scrubber edit that blocks submission without RT or LT.
NCCI bundle conflict (29515 billed alongside)Splint application added as a separate line by the OR teamFlag 29515 when it is billed on the same day as 28415. Teach OR charge capture staff that the splint is included.
Op report too thin for a -22 claimModifier -22 attached without a note on the added complexity and timeThe op note must describe the complexity factors, the extra time as a percentage above typical and the surgeon’s attestation. Attach a cover letter.
Code billed as 28415 when 28420 appliesAutogenous graft performed but the code not changedCheck the operative note for graft harvest language before submitting. Billing 28415 when 28420 is correct means underpayment.

High-volume foot and ankle practices feel these denials most. Structured denial management and a tracker of common denial codes cut the rework that slows collections.

Pro Tip

Audit every CPT 28415 claim from the previous quarter. Filter by denial reason, claims sent without -RT or -LT, and dates where 28415 and 29515 appear together. That one report shows which fix to make first.

How Pabau keeps 28415 claims moving to payment

In many practices, the steps above run through separate tools. The authorization sits in an email, the op note in the EHR and the claim in a clearinghouse portal.

Pabau, the practice management platform we build, runs US insurance billing through Claim.MD. Its claims management software sends 837P claims electronically to thousands of US payers. It also handles real-time eligibility checks (270/271), ERA remittances and secondary claims.

Prior authorization is tracked on the patient’s case, with the auth code, dates and sessions recorded. Pabau warns staff when an auth is missing, so a calcaneal ORIF doesn’t reach the schedule without one.

Fully Integrated with Pabau Billing
Pabau’s integrated billing keeps each 28415 claim, its eligibility check and its remittance on one patient record, so staff stop switching systems.

Submit 28415 claims with eligibility already checked

Pabau sends CPT 28415 claims electronically through Claim.MD to thousands of US payers. Real-time eligibility checks, ERA remittances and secondary claims run from the same patient record.

Pabau claims management dashboard

Conclusion

CPT code 28415 rewards coders who read the operative note before the code book. The approach and the graft source settle the CPT code. The side, the fracture part and the episode settle the ICD-10 code.

If you change one habit, move the six-point check into charge capture instead of denial follow-up. A claim fixed before submission takes minutes, while a resubmitted one holds up payment for weeks.

Book a demo to see how Pabau checks eligibility and sends calcaneal fracture claims through Claim.MD from one patient record.

Continue your research

Continue your research

Need to understand how clearinghouse billing works for surgical codes? Medical claims clearinghouse guide explains how payer connections, claim scrubbing, and ERA processing reduce surgical code denials.

Looking to understand the full revenue cycle for orthopedic practices? Revenue cycle management guide covers the end-to-end billing workflow from eligibility to payment posting.

Need a reference for electronic claim formats and 837P submission? 837P file guide explains HIPAA transaction standards, claim segments, and how surgical claims are structured for payer submission.

Coding the follow-up visits after a calcaneal ORIF? Calcaneus fracture coding guide walks through seventh characters for delayed healing on a tuberosity fracture.

Treating a calcaneal malunion instead? CPT code 28300 covers calcaneal osteotomy billing and reimbursement.

Frequently asked questions

Can CPT 28415 be billed for both heels?

Yes. Report each heel with its own laterality, either as separate RT and LT lines or with modifier 50, as the payer requires. Check the Medicare bilateral indicator for 28415 before you submit.

Can a podiatrist bill CPT 28415?

Yes, where state law lets podiatrists operate on the rearfoot. Scope of practice for calcaneal surgery varies by state, so confirm your state’s rules and the payer’s credentialing first.

Is hardware removal after calcaneal ORIF billed separately?

Yes. Removal of a deep implant is reported with 20680. Inside the 90-day global period, add modifier 58 for a planned removal or 78 for an unplanned return to the OR.

What is the difference between CPT 28415 and 28465?

CPT 28415 covers open treatment of the calcaneus. CPT 28465 covers open treatment of other tarsal bone fractures, excluding the talus and calcaneus. Code the bone the operative note names.

Does Medicare require prior authorization for CPT 28415?

Traditional Medicare doesn’t list calcaneal ORIF in its prior authorization program, but most commercial and Medicare Advantage plans ask for one. Attach the CT report and the failed conservative care note.

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Monika Lazarevska
Content Writer

Monika Lazarevska writes content for owners and healthcare professionals who want clear, no-fluff content that actually helps them run their practice better. With a background in storytelling and SEO, she knows how to make even the driest topics worth reading. Off the clock, you'll find her in a café somewhere in Europe, probably with a good book and an even better coffee.
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